A dear friend recuperated at Woodhaven after knee replacement surgery. She had a comfortable room…read moreand attentive care. The PT available meant that she was up and on her feet quickly. Even the food was pretty good.

From the owner: A Life Plan Community (formerly known as Continuing Care Retirement Community)allows its residents…read moreto maintain an active, independent lifestyle while providing a full continuum of healthcare on site. A Life Plan Community provides care for a resident's needs though all stages of life: independent living, home health care, assisted living, separate and secured memory care, rehabilitative services, skilled nursing care and long-term care, all on one campus. The advantages of a Life Plan Community are many, including the fact that residents can enjoy personal freedom complemented by security, support and peace of mind. Additional services, such as dining, housekeeping, scheduled transportation, home maintenance, security and activities are also provided. A Life Plan Community allows residents to "age in place," never having to worry about moving to another facility if healthcare needs change. Williamsburg Landing provides assurance for residents and their families that a continuum of quality healthcare is always available... enhancing residents lives while securing residents future.

Very friendly residents and staff. Everyone is so helpful. It's very happy place. The food in the…read moreDining Room is 5 Star! No request is too much for staff to accommodate. The Bistro staff are so kind and helpful. The food is delicious and always the right temperature. Thank you for your great hospitality.

My husband was in the skilled nursing part of Windsor Meade for rehab. The quality of care was…read moreterrible. He waited for 1 hour for someone to transfer him from a wheel chair to the bed. The entire time being in very bad pain. He was told we don't have time for that now. Requested water and was told you don't need water right now. At 10:30 in the morning he still was not dressed and ready for the day. He was constantly berated for the clothing he wore. Whenever he rang the bell for assistance he would have to wait at least 20 minutes for someone to come in and help. Basic human dignity was thrown aside, he was told he didn't need a bed pan or a urinal. They didn't have time for that. Food was served cold or put where he couldn't reach it. They then complained that he wasn't eating. False information was put in his chart and I cannot get it removed. When anyone was asked a question no one could answer anything. The common response was I don't know. Upon discharge we were given a list of medical transport companies that were 50 - 60 miles away that would cost $500 + to transport. When we mentioned this to the social worker her response was those are the names we have. My daughter found an agency in James City County that transports no charge for James City County residents. She found this from New Jersey. Funny Windsor Meade knew nothing about this. Never gave me a list of items that we would need once he was home for example: table for the bed, gait belt etc. I was told repeatedly that he was to be admitted to a nursing home. My response was that was not going to happen. They told me he needed 24 - 7 nursing care and that he had no business going home. Did not approve of our decision to go home. Was given a list of nursing homes in the area that we could investigate once we realized that home was not the place to be. I must say that we have a wonderful team of home health people coming to our house and he is responding greatly to the care he is receiving. I would give Windsor Meade a rating of 0 if I could. It was given a 5 star rating by Medicare. I would hate to see what a 2 or 3 star facility was like.

I own a very small company that provides CPR training. We instructed 8 staff members at this…read moreestablishment. This was well over a month ago and we still have not been paid for service. We paid out of pocket for their CPR cards, drove out of our way to render service at a reduced price, and they refuse to pay. These are people who are in charge of making sure your loved ones are cared for. If you knew how rudely they have treated myself and my husband then you may think twice about leaving your loved one there. I have one star because they were nice in the beginning.

I had my first visit yesterday when visiting family. The place is more wonderful than I realized…read more The security alone provides a sense of safety. Guests need to check in and have their picture taken. First floor reminds me of a nice hotel. The flower arrangements are real! They offer a theater, activity rooms (pool, ping pong , puzzles etc ). There is also a nice fitness center with a pool and a hot tub. I haven't seen the dining room or library but I am told they have an excellent burger and the library has a variety of different reads. There are different floors depending on the residents' needs. There is assisted living floor , a mental illness floor and retirement community floor. The units are large and customized. The view of the Elizabeth river from the "old" building is gorgeous. I do know they have medical and physical therapy on site too which is very convenient. I've only heard good things about the quality of care. So far I am very pleased with where my family is going to be living out the rest of their many years. I will be visiting often. Lastly, it is very convenient that Dumar's and Orapax are so close. Highly recommend dining there!

I live here and Harbor's Edge offers everything you need for a retirement lifestyle plus a…read morebeautiful modern waterfront setting.

Great place for senior living with so many amenities! This is a beautiful place and the residents…read morelook very happy! It is nicely appointed and has PT on site, a gym, kitchen, a library, a great living area.. highly recommend you check this place out!!

Visited someone at this facility and it's very nice. Senior living with security provides you…read morepiece of mind. The one bedroom I visited was very comfortable and spacious for one or two people. It has a nice size livingroom, and kitchen. The bathroom has a walk-in shower, a closet and your washer and dryer in it. Apartments come with a balcony, or a side room with a great window! The facility has a library, fitness room, a patio and plenty of activities both on campus and off. The apartment is located near the mall and close enough stores of all kinds and restaurants.

Spring Arbor has some of the most hostile and uncaring staff I have ever seen in any health-medical…read moreassisted living facility or, in fact, any place of business. Hopefully, new management will be more objective in attempting to solve problems. I was totally unaware that my neck button did not turn off after I pushed it in good faith the other night, as it did the same that morning but was "fixed" by nice staff aide. However, later that night, I was accused of ringing it "every 10 minutes.. No one one believed me. Shall go into further detail with proper officials. 1:51am Saturday and Sunday pm even, I have my fall alert neck button on my rolling chair --not my neck. (Found out later, the frequent alert calls were caused by a stuck fall alert neck button because the fall button was stuck . The night shift thought I was doing it on purpose and didn't even try to get explanation but decided to take it out on me by ignoring me and lying. Another aide said she would help and then as I turned to go down my hallway, she suddenly had to use bathroom and says she will be back. Still waiting to see her. To others who may be staying here, be careful. You never know when you may make a mistake and the staff takes it out on you.

The staff were the worst part of this place. Although a few were kind and professional, many were…read moreuncaring and dismissive. One nurse in particular was mean to my mother and often made her cry. In addition, she was very rude and nasty to me. My mother, who was a happy person before we convinced her to move into assisted living, lived at Spring Arbor Williamsburg just over three months before dying of a catastrophic stroke, which I attribute to her ongoing distress about the way she was treated.