This is probably the worst cargo forwarder for balikbayan boxes that I have ever dealt with in my 40 years in the U.S. My wife, who is now In the Philippines, is still waiting for the three boxes that we have sent from Oceanside on Sept 2, 2011. That is a little less than 2 months ago. Normally, shipments arrive within a month. I called Champion Cargo in Spring Valley and after several attempts I was able to talk to a Tony Caoile. This guy is the biggest liar in the cargo services business as you will soon find out. When I talked to him 2 1/2 weeks ago he said he was going to contact their Manila office that evening and will call me back that same night to let me know the status of my shipment. He never did. I have had to call him again two days later. When I did contact him, he assured me that the boxes will be delivered that week. But they never did. I left several messages to Tony last week. I finally was able to contact him last Monday. And, sure enough, we went to the same routine -- asked me what my invoice number was, my phone number, and I got the same old promise that he would call Manila again. And he also promised to call me back as soon as he found out. In other words, the usual run-around. And, true to form, he never called back. I called him the next day. This time I got a new excuse - the boxes just arrived and will be delivered this week. Well, it's the same BS. I just received a text message from my wife. She tried contacting Champion Cargo in Manila, and, sure enough, the number is non-existent. The number I gave her is from the invoice copy. I have just about had it with Champion Cargo. If you are sending box(es) to the Philippines, be forewarned - you are better off using the more reliable LBC or others. Champion Cargo of Spring Valley is really BAD NEWS. By the way, I have called Tony and left messages no less than seven times since early October. I started recording my calls on Oct 18 (2x), Oct 21 (2x), Oct 24, Oct 28, and Nov 2. I have been able to talk to him once since Oct 18. This is not the end of it. I am taking thismatter up to state business license agency and/or Better Business Bureau for assistance. I am working to have their business license yanked for good or have them stop this scam against unsuspecting customers in the U.S.. read more

I would give him no stars if I could. I have dealt with him for years, but it was the last few shipments that haven't arrived in Cebu, Philippines. He now blames 'his son', pointing the finger at someone else. I wish he would stop all his lies, but I'm getting nowhere with him. I'll stick with LBC now, but I will take this to court. What is sad is that one of the last shipments had medical supplies to help people in the Philippines. If they took any other box with personal items, it would have been fine, but it's the people over there that had to suffer. They will not get their promised donations, which is truly sad. *sigh* I will take him to court as soon as I can. If you have any info, please contact me. It looks like I'm not the only one who has been cheated by this family. They changed their company name and number, which I should have known was suspicious. Please contact me so I can build a case against him. I know that no matter what, he will get his karma for this. The cries of his victims will not go unanswered for long. Contact info: michaelrd108 at (@) gmail dot (.) com read more

We're regular customers of Champion Cargo for at least 3 yrs. & have been happy with its delivery of B/boxes until now. Tony picked up 1 box on 7/26/11 for Bacolod with a projected delivery of 45 days. After 60 days, after the recipient in Bacolod sent an e-mail about no delivery. I called Tony who explained the 3 back to back typhoons plus the current Customs scrutiny on all B/boxes that enter Manila caused the delays. It appears that scams involving Filipinos in the US were using B/boxes to send auto parts of stolen cars & stolen guns & ammos. I had read articles about this in Asian news so I accepted the explanation. Tony said the inspections on their containers were completed & deliveries were authorized. Expected delivery was within 2 weeks. Sounded reasonable & I took down the phone # of Champion's office in Manila with the manager's name, Roy then gave the # to the recipient. More phone calls to Tony at 619-475-6757 plus calls to Roy in Manila added to the frustrations. Both made promises & inconsistent excuses on where the our box is, why the delay after authorization to deliver was in place & now, Tony & Roy are no longer returning calls. A week after Tony picked up the box for Bacolod, he picked up another box for Magarao. These deliveries had been made in the past so I trusted it would also be delivered without any problem. I should have recognized the RED FLAGS. In prior pick ups, Tony accepted payments made with credit cards just as the invoice & their ads stated. This time, he wanted checks or cash due to high charges of credit card companies. Unfortunately, customers who made cash or check payments, will have no recourse. It us unfortunate that a once trusted Filipino business has turned into another Filipino scam on their very own kababayans who are their consistent & loyal customers. It is so frustrating to know that our relatives in Bacolod and Magarao (Tony picked up another box for Bicol) will not receive the promised items for Christmas & to help a relative who just lost his eye to an unfortunate accident. These are the people who are hurt the most by the scams of Tony & Roy at Champion Cargo. They might excape the consequences of their scams now but bad Karma will follow them throughout their lives. read more

Tony Caoile is not with Champion Cargo anymore. He is with VICTORY CARGO. But his address remains the same in Spring Valley. I cant believe that till now 2012, he uses the same BS to explain delays in shipment. Ours took more than 2 months. Ive tried other companies for the past 12 years and all my boxes were delivered in 28-30 days. I was just looking for a company who will pick up my box right away. Since Tony is within my area,just as I wanted he picked it up right away. He also said, that if there will be no custom inspection it will be delivered in 30 days but because in the past, Pinoys shipped a number of illegal items...guns etc. Customs scrutinizes the boxes. Causing delays. The box was for my dad who was sick. because of the delay..my dad was not able to enjoy what I got him because he died waiting. I've been in the Philippines and back and still the box was not delivered. Their Philippine office said all of Tony Caoile's boxes from San diego are all on hold because he has an account that he has to settle. I got worried but when they said that my box was coming in in a week...at least my box was shipped and out of TONY CAOILE'S hands. I called Tony as soon as I got back. I made sure I left a nice message. He called back, and said it's because of the TYPHOON that the boxes werent delivered. After a week still the boxes werent received by my family. I called and left a message but this time he didnt return my CALLS. I told myself if I will use a different phone maybe he'll call back thinking it's a new customer. True to my assumptions...hahaha..he called back. He was surprised it was me. He said he already gave an order to deliver the boxes, he will get to it right away. Still nothing!! I called the main office in escondido..THEY WERE HOLDING THE BOXES FROM CONTAINER NUMBER 28 BECAUSE TONY HASNT BEEN PAYING THEM.!!!! They wanted me to call TONY CAOILE. I told them TONY DOES NOT RETURN PHONE CALLS. AFTER my calls and emails.... the warehouse manager SAID that they are releasing the boxes because it didnt bother TONY! They told me, Tony blames the problems of CHAMPION Cargo to the Owner and since he is associated with them he (Tony Caoile) was blamed for thinGs he didnt do.....BS! tHEY ALSO FOUND OUT that TONY is a GAMBLER! wOW! wE knew it because... when he picked up my boxes, he bragged about eating in different buffets in DIFFERENT CASINO for free...using only their rewards cards!!! You all know how you earn points with those cards! He even bragged about everywhere he goes to pick up B/boxes... as far as Arizona... he always gets invited to eat and they give him a number of soda cans to go.... he can almost fill up his van. He apparently also ask payments in cash and if customer refuses..he apparently asks customers to write the checks to him. He ought to go to jail! This scam should be stopped. TONY CAOILE SHOULD NOT BE TRUSTED WITH OUR HARD EARNED MONEY. HE IS DISTRUSTFUL...HE HAS TO STOP WHAT HE IS DOING. SHIPPING COMPANIES SHOULD NEVER GET HIS SERVICES BECAUSE PEOPLE TRUST THAT THEIR BOXES WILL GET TO THEIR FAMILIES ON TIME! YOU HAVE TO WARN EVERYONE ABOUT TONY CAOILE. HE NEEDS TO GO TO JAIL!!!! read more

I just can't help but add to these reviews for this business. It's just that I believe that the two reviews prior are terribly misguided. It's quite obvious that the two reviews are barking on the wrong tree. If ever there is someone to blame for the fiasco that Champion Cargo was involved with, it is not Mr. Tony Caoile that should be blamed for all the delays, headaches and frustrations brought about by the way the business turned out from its heydays when customer service was good, boxes were delivered not just on time but in less time than expected (usually boxes reach their destination like 25 days or so), no losses whatsoever, which leads me to believe that business was being handled efficiently back then. How do I know all these??? Because I use to send all my boxes through them since 2001 until the service turned sour in the end. Just to make it short, Mr. Caoile is not the person to blame for all these problems because he was just an employee of Champion Cargo. The person responsible for how the business was run was Mr. Andy Padilla - the owner of Champion Cargo. Mr. Caoile just churns out what the owner feeds him to the clients he deals with. The owner, Mr. Padilla, should be one chastised for how the business was handled. The business is now closed down as I write this comment. I did this in fairness to Mr. Caoile who gave us excellent service from the very day that we patronized Champion Cargo's services except of course when our boxes started coming out late and later as time went by which is just about a year before the business closed down in 2012. I don't blame Mr. Caoile because I know it was out of his hand. I blame the owner, Mr. Andy Padilla because he was the one who ran the business and caused the business to fail due to the way its finance was handled. As it has been said... "Don't blame the messenger... Blame the CEO!!!" read more