Marshall at REI was great, very patient, knowledgeable, and took the time to answer all my…read morequestions without rushing. He explained everything clearly and made the experience easy and enjoyable. Excellent customer service.

This was my first REI shopping experience. Shawna was fantastic helping us find the right e-bikes…read morefor our family. We are getting the Burley, Piccolo attachment to hitch on to the back of my new e-bike and my son is going to love it! Thanks for the help Shawna!

US Fitness Products has moved from Pineville to the Matthews area, the store is beautiful and has…read morean amazing selection of high-end fitness equipment. This store carries every brand that I have ever seen in a health club. Matrix, Precor, Life Fitness, Hoist, Inspire, Hammer Strength. Not only do they have all the brands, but they also offer delivery and installation along with service support after the sale. From a pricing perspective they are very competitive by offering the manufactures online sale price while offering a brick and mortar showroom to try the products out in person with staff on site that is extremely knowledgeable. Highly recommend checking them out even if you just like to geek out on equipment like me.

My husband and I recently moved to Charlotte and wanted to create a LifeFitness brand equipment…read moregym, as we both prefer that equipment. We were recommended to Randy Perkins at US Fitness in Pineville after traveling all over Charlotte and not finding what we wanted. We hit the bullseye with Randy and US Fitness Products. Randy was excellent in the store. He directed us to a few options on the equipment we wanted, and we subsequently purchased an elliptical, a bike, a weight machine, flooring for the space and some exercise balls, all perfect for the space in our home. Randy arranged to have the flooring installed and was great in working out a schedule on getting the gear transported and installed in our home. His install crew was top notch and friendly too. We are so happy with US Fitness Products and Randy's help, knowledge and friendly attitude and recommend him, his install crew, and his store highly to anyone.

Huge selection of military style gear. Highly recommend checking them out. 5 stars knowledgeable…read morestaff

I was on my way to West Virginia, and of course, I had to stop by here since I was passing through…read moreCharlotte. This store is large compared to the others that I've been to. Customer service was great, the interaction very friendly. I was able to find something while not quite what I wanted, it still worked for what I needed.

This place is great! Lots of awesome equipment (new and used). The staff is extremely knowledgeable…read moreand friendly. I will definitely be back!

I came in after visiting another soccer store, and this place was huge in comparison. The selection…read morewas impressive, and I walked out with a free bucket along with some tennis balls to help with hand-eye coordination for my goalie. The staff were incredibly friendly and welcoming to everyone who came in, including myself. They even offered some great advice on additional drills and equipment I could use with my team, which I really appreciated. I'm very happy with my experience and will definitely be coming back.

Continuing the quest for a Celtics jersey in Charlotte, Pro Image was the next stop. Another store…read morewith a collection of sporting goods, they had lots of stuff and were very helpful but not what I was specifically looking for.

I went in this store to look for Duke apparel, which they had. However, I decided not to purchase…read moreanything due to feeling like the worker had something against me. Everywhere I went in the store he followed me and "touched" each item that I touched. If I unfolded a shirt, I folded it back up. He would then come behind me and refold it. I'm not sure if he didn't want to work today, but he made my shopping experience very uncomfortable. I'm new to the area and I will never return to that store.

Great selection of professional soccer cleats. Omar was very helpful picking out a good pair that…read morefit my foot perfectly. He was patient and knowledgeable in their products.

Amazing soccer knowledge from current and past players. The selection is always top notch, and the…read moreprice is on point.

My fiance was there today to exchange a hat that was never worn. The manager there was very rude…read moreand insisted on saying that since he didn't have a receipt there was nothing he could do. He then proceeded to point to their sign with a policy which clearly states that they except exchanges without such. Not only did my fiance feel like this was racist but they called security on him as well. We definitely do not appreciate this service and would like something done. You can definitely contact me at 828-800-1391. My name is Keke and my fiance is Sam. These managers need to learn these policies as this is not acceptable. We still had the hat the bag as well. Sometimes receipts are misplaced but that policy states enough. He needs to be terminated for not following company policy and miss representing Lids as a company.

After hitting up three or four other sporting goods shops in the Carolina Place mall, I found…read moreLocker Room by Lids. Definitely the best choice in jerseys, t-shirts, hoodies, banners, hats and much more. There was a great representation of teams - not just local Charlotte and North Carolina teams but ones from further away. I was able to find *exactly* the jersey I wanted for the Boston Celtics! Prices are higher than I'd like them to be, but maybe that's just how much these things cost. If you're looking for sports team stuff and you don't have time to wait for the Internet to ship them to you, then Lids might be the best place for you to try.