Dr. Welham has seen our kids for the past six-years and we could not be more happy with her level…read moreof care and knowledge, availability, follow-through, and care! Additionally, Dr. Welham's staff is top notch with hearts of gold! This is a great doctor's office!

The nurse assistant was pretty nice and caring. Dr. Welham is very smart and cured my child with…read morethe right medication. I would definitely refer this Dr. Welham to my family and friends. We got pretty good care every time.

Dr. Malia Rasa is a superb pediatrician to our precious daughter. Not all pediatricians will care…read morefor your child from the very beginning in the hospital nursery, but she does! From day 1, she has been an excellent pediatrician - she is a genuinely kind and patient physician. We are first time parents so everything is new to us. At every visit, she takes the time to listen and answer each one of our questions and concerns while providing us with her expert knowledge, guidance and reassurance. She is very thorough with her examination and monitoring our child's growth and development. My wife and I like that she gives us a handout of the information that is reviewed at each well child check just in case we forget the helpful tips that she verbalizes (the handout is even specialized with our daughter's growth parameters!) After every visit, we feel well prepared for the subsequent months since Dr. Rasa provides spot-on anticipatory guidance in terms of what to expect with our daughter's speech and motor development, as well as sleep and eating advancements. Her staff is friendly and always on time. Because of a change in my wife's work schedule, we had to change one of our well child check appointment times and her staff was incredibly accommodating. Her office is well organized and has taken COVID precautions very seriously which has been very reassuring to us as newborn parents. We like the convenient location of her office. The parking can be a little tricky at times (but we quickly learned there's a whole row of parking in the back that is easier to get in and out... and also the parking is free which is nice).

Dr. Rasa is exactly the kind of pediatrician I was looking for. She's kind, knowledgeable, and…read moretakes the time to thoroughly examine my 2 kids. Even her office staff are great! They remind me of appointments, are fast when measuring and weighing my two toddlers, and they're also very efficient when giving shots, which is a lifesaver for me!! The care I receive at the Children's Doctors with Dr. Rasa and her staff is theeee best. And I can say this because I used to send my kids to a different pediatrician who's practice lacked in many areas. Clean, welcoming office. Even parking isn't bad since cars are constantly coming and going. Thank you Dr. Rasa for providing excellent care so I no longer need to stress regarding the care my kiddos receive!

I have been a patient of Dr. Sallefor over a decade, and while she is a great…read moredoctor--knowledgeable, compassionate, and thorough--the wait times are just ridiculously long. Even with a scheduled appointment, I have never waited less than two hours to be seen. The last time I went, I was eight months pregnant and still had to wait two hours, which was incredibly frustrating. On top of that, she can have some smart remarks at times, which makes the long wait even more frustrating. After years of dealing with these excessive wait times and occasional attitude, I have finally decided to switch my primary care physician. It's disappointing because I truly appreciate the quality of care she provides, but the overall experience is just not worth it anymore.

My wife and I were patrons of Medicine Pediatrics for over a decade…read more The staff were always friendly and helpful. The office was always clean and comfortable. However, when my wife and I had our appointments there were always a couple of sticking points. First, recently the wait times were too long. I am talking anywhere from two to three hours. Second, Dr. Salle is a good doctor but a very opinionated woman and she will let you know her point of view by making snarky remarks. On many occasions Dr. Salle has made crude and very rude remarks regarding anything from my size and weight to my wife's devotion to Catholicism. Lastly, a doctor's greatest asset should be their ability to discern between the professional and the personal aspect of their practice. Indirectly insulting your patients because you do not agree with their point of view is never a good idea. Even if you feel that they are stepping on your toes.

We have been with Dr. Teruya for 13 years now and are very fortunate to have found her. Dr. Teruya…read moreis very caring, friendly, funny, responsive, what more could we ask for. She takes her time to answer all the questions and concerns I have for my 3 daughters from 17 years old to my youngest who was a preemie and now 6 months old. My chart is easy to use and we always get a response back from her and/or her assistant Lisa. Even though we unfortunately had to move from Kalihi to Waianae I never once thought about changing pediatricians. She is definitely worth the drive. I wholeheartedly trust my children's well-being in Dr. Teruya. We love her!!!

I'm giving 3 stars because for 2 years I had no complaints and was happy with her and her staff's…read moreservices... However, now, you can't call the office during business hours and get a human at all. Scheduling an appointment is jumping through hoops and is difficult. I've gotten formal documents with wrong dates and spelling of names. The most damming is the huge disconnect and lack of communication, this is a doctors office (with educated individuals) and should be painlessly easy. I brought up the issues that I had with Teruya, I was brushed off and given excuses for their mishaps. Recently, I contacted their office the way they request and prefer, via my chart, and requested an appointment. It took me 2 days and multiple correspondences (email and phone) to schedule a simple appointment because I wasn't available for the first appointment offered... Normally, you just move on to the next available appointment right??? NOPE. With good reason to be frustrated that making a simple appointment required so much effort, and took days, I was told they would have to call me back when I couldn't make the only appointment they offered. I said, "It really shouldn't be this hard just to make an appointment," the guy actually laughed. I'm not so sure what's funny about taking close to 3 days to just make an appointment but apparently it's funny. Wonderful professionalism right there. This is where shit gets interesting and disappointing all in one. At that appointment I was told by the doctor.... "I don't think I can give you the level of care you want... things won't be changing..." with that said, I'm sad to say, but over the last 6 months her office has proven that she is completely and undoubtedly right. I expect accurate documentation, doctors and their staff are responsible for peoples well being and lives. (One transposed number could mean life or death depending circumstances). I want painless scheduling, if I can't make it to the first, go to the next available day, it really is that easy. I expect effective communication, again... you're a doctors office, the doctor and staff should be held to a higher standard and effective communication is basic. (That's a whole other story involving blood in my sons stool). My ONLY reason for even writing this is because at the appointment where I was told that she couldn't provide me with the level of care I wanted, was also the same appointment where I was told that there was absolutely nothing she could do for my daughters cough that she had for 3 plus months. NOTHING. (At this point she had been coughing so bad that she was gagging, and couldn't even sleep.) After finding a new pediatrician I now think the sole purpose of that visit was to tell me to find new care. Which of course I did and had already been contemplating doing so... Gratefully, I now have an inhaler for my daughter and a week later her cough has drastically gotten better. You can draw your own conclusion but mama told me to get a second opinion because it seemed like I pissed her off and here I am. New doctor, new inhaler and a drastically better cough. You are only as good as your worst employee.

Dr. Usami is great! She came highly recommended from 2 friends. She is very friendly and has great…read morepediatric experience. She takes the time to answer any questions, and truly cares that you feel comfortable. As a first time Mom I have lots of questions. She takes her time to examine my baby and she even helped me latch my baby to make sure she was breastfeeding ok. We are usually seen right away. Her exam rooms are on the smaller side. So I wouldn't bring any large strollers. The only thing is that you always have to pay for parking. They only validate for 30 minutes. The visit is always longer than that, by time you park and get upstairs and then downstairs. Also they only accept cash. I never have cash on me. The girl in the front said they can't give more than one validation sticker. I get my hair done in the same building and never have to pay for parking. That's my only complaint.

I 100% recommend Dr. Usami and staff. We never wait a long time to see her. All her staff are super…read morefriendly and so really well with children. Dr. Usami always takes her time with us, answers our questions and we never feel rushed. She's very kind and we absolutely love her. We had to move off island and she literally has set the bar high in search of a new Dr for our daughter. Also, love how warm and inviting her office is, decorated with pictures of her patients and very kid friendly pictures everywhere. Again, totally recommend this office.

I brag about my children's doctor all the time and feel so proud and blessed to have her. We see…read moreDr.Saito and she has been there for our family since day one. When my first son was born I was able to schedule an appointment with her before giving birth just to meet her and touch base. When i gave birth on Kapiolani hospital she came to visit my son in the NICU and me as well even though I had to stay back in the mother & children's unit for my own medical reasons. Every phone call, message and question was answered. My second son was born 2 years later and she came to visit us every single day since he was born while we stayed in the hospital, some days she even came TWICE! My sons are my everything and I trust Dr.Saito with everything I have. She really and truly is the best Doctor. I would also like to shine light and the rest of the staff members here. The nurses are literally the most sweetest ladies you will ever meet, they know all of their patients on a first name basis, and they're very professional yet personable.

Our kids love Dr. Buehler and the staff at this office. Dr. Buehler's laid back and calm demeanor…read moremakes it easy for our children (and us) to relax, during the appointments. He's kind, patient, and flexible when it comes to our preferences for treatment. We never feel pressured to make certain healthcare decisions and always feel like he has the best interest of our children at heart. Our kids aren't afraid of the nurses and staff, and "shot" days are always a breeze. Everyone we've met has given exceptional care. The office is clean and sanitary. Hand sanitizer is sitting at the front desk, and there are sinks with soap in each room. Each exam room is decorated with a different Disney themed wallpaper. The Star Wars room is our kids' personal favorite, and they love to play "I spy" while we wait to see the doctor. The Disney stickers offered at the end of their appointments are a sweet cherry on top! Safety measures taken by the staff: masks, gloves, patients wait in the exam rooms (not in the waiting room), front door is left open. They even have masks and other kid friendly items for purchase up front. We have to make the drive from Mililani to Kahala for visits, but it is well worth the drive. We highly recommend this office and Dr. Buehler to anyone and everyone!

Dr. Amy Tamashiro is one of the most caring pediatricians on island. Every time I bring my sick…read morenephew or niece, the service from her and the staff is amazing. They always kind to answer all our questions, and when needed, they squeeze them into their busy schedule. Another great thing about this office, is if your pediatrician isn't in that day or yet, you can talk to or see one of the other 3 pediatricians. All are very nice and nurturing to the children. Thank you for caring for my baby niece and nephew dr. Amy!

Both of my children see her. She is very good about explaining things in detail. With a few of my…read moresons drs I need to poke and prod before I get anything but vague. With dr Amy she goes through possible scenarios, explains reasons for tests, labs and covers all bases. I'm so glad our boys made the switch over to her.

I cannot say enough good things about our experience with Dr. Loui and her team! Most important…read morenote: we're not even Dr. Loui's regular patients! We go to Dr. Lori Yamanaka but found out she's on vacation and Dr. Loui is covering for her. First of all, I'm loving this MyChart messaging feature (which may, or may not, have been implemented without covid). I wrote to Dr. Lori about my kid's swimmer's ear problem on Thursday morning, was informed by phone later that morning about her vacation, and Dr. Loui or Dr. Joy is covering for her. I had no preference (altho tbh I can't remember if she offered haha) and fortunately for us Dr Loui is awesome!! We communicated with Dr. Loui via MyChart the entire time. Super convenient, highly recommend using it instead of calling! Anyway I told Dr. Loui the kid is going off island for a week and she very graciously offered to see us the next day! Her office is super cute! I love love love the decor! They totally put in so much effort to lessen the "doctor's office" vibes. I think they might have been going for chic beach-themed nursery look, complete with sea stars, sea shells, and mermaids! Everyone was super kind, patient, and friendly! Everyone! Jenny took the kid's vitals and took notes. Then Dr. Loui came in and introduced herself, but her demeanor is so open and approachable, I felt like she's been taking care of us for ages! We talked about sports and her kids' experience with sports and school. After examination of both ears, I was expecting her to prescribe medication, give us instructions, and we'd be on our way. BUT NO! Another nurse/assistant (I didn't get her name) took him for a hearing test since we reported some difficulty hearing. Then, she returned to clean the kid's ears with a water drill thing! She's super gentle and very sweet and helped degunk the compacted wax in his right ear (which isn't the problematic one). The left ear was a no go though, coz it was too sore. Throughout the process she was very kind to him, never once making him uncomfortable or pressuring him. Then Dr. Loui came back to wrap up the consultation and prescription/instructions. The whole appointment was at least an hour long but I didn't feel like they were rushing to get us out of the clinic. Side note: I'm pretty sure that years ago, Dr. Loui was one of the pediatricians that my ob-gyn referred us to. I'm not certain now why we ended up not picking her, maybe I was hormonal and irritable and didn't like waiting in the waiting room! Plus maybe back then her office wasn't as nice as it is haha I can't remember! But I'm very happy knowing that my doctor referred us to two very kind, compassionate, friendly, and awesome pediatricians!! For new moms-to-be looking up Yelp, don't hesitate! Dr. Loui is awesome and well worth the wait!! Also, I don't think it's fair to give her one star for not accepting new patients who aren't new mothers. Doctors deserve to establish boundaries for their own and their staff's mental health, and also for their current patients'! No sense having many patients if they can't make an appointment coz she's always fully booked, does it?? #32/2021

Called their office over a week ago to see if they'd accept my daughter as a new patient since we…read morerecently moved home from Vegas. They said they're currently accepting new patients, but case by case and the doctor picks. All they asked was "is your daughter healthy?" The person on the phone had an attitude from the beginning to the end of the call where I left my information and asked when I would hear back. Unfortunately since then my daughter has broken out in hives so I called them again. When I gave my info again they then said "oh yeah that request has been denied." It was disappointing to have bad customer service from the beginning and to wait and have to follow up with them. A courtesy heads up that they wouldn't have been accepting us would've been greatly appreciated.