I had two bath towels monogrammed and I'm very happy with the product. They turned out beautifully…read more It was $10 for each towel. I was told it would be about a week and a half on the order and I had to call after 2 and a half weeks when I hadn't heard anything (they were ready). Better communication would be great but overall I had a pleasant experience.

First of all, when I went in, they were pretty short and not very welcoming. I felt like I was in…read morethe way and I was the only person there. I was treated much nicer and kinder at another company I've used before. So, I needed FOUR letters in black thread done. The company I mentioned I used before that I took it to finished 8 names in three hours and I picked it up on the same day. THAT company even spelled a word wrong (my handwriting sucks) and fixed it on the spot. I wish I had gone back to them.... That company was too far for me this time, so I picked THIS place instead. I should have made the drive. It was 11 days after I took my blanket in. Yes, they say it "might take 5-7 business days" but it was literally FOUR LETTERS. Ridiculous! I'd expect this long of a wait on a larger project or something more difficult than a Times new romans four letter word .... I also had to contact them TWICE before I ever got a response from someone for an update. In a world where there are many options for embroidery and other places can do it cheaper and quicker, this company needs to step it up. 3 stars for turn around time, communication, and friendliness. Can't say anything about quality because it was four letters in black thread - Not hard.

Sam always is very helpful and pays attention to detail. He…read moredoes quality work. Always happy with the service and end results.

Great place and the guy that works there is very knowledgeable, helpful and friendly.read more

100% happy with the work they did for me. I needed new stockings embroidered to match the ones I…read morealready had. They took the time to go through hundreds of fonts to find the one that was the closest match. The staff was very helpful, friendly and professional. My project was done in no time at all. Prices were very reasonable. I highly recommend this business to anyone.

I have been thoroughly disgusted with Custom Stitchez and would not recommend them to anyone…read more My first red flag should have been that I had to harass Cathy to get her interested in even creating the patches I desperately needed to deliver to customers. That alone took 7-10 days and two visits to her shop. Then, once I confirmed she was actually working on the patches, the process was rushed at best. On the day I expected them to be ready, I received a text from her of the patches laid out on a white background. In my mind, she was getting my approval before they were cut. I approved the image and AGAIN confirmed with her that the patches would be cut out. She agreed. Then I was told in order to receive these patches, I would have to pick them up before noon as she was leaving town for the long holiday weekend -- Presidents' Day. What time did she inform me of this? 10:30 AM!!!! I get my husband to pick up said patches and am unaware there is a problem with them until I see them at 3pm. I immediately reached out to Cathy and my messages went ignored until three days later. Thus began a string of promises and fallacies on her end that have still not been resolved six weeks later. Ultimately I paid a set up fee and full price for patches with the intent of building a long-term working relationship with Custom Stitchez, and have yet to receive the correct item. Not only does this reflect badly on Custom Stitchez, it makes me hesitant to rely on any local vendors.

Absolutely incredible customer service. We have gotten several shirts designed here for intramural…read moreteams/ family reunions/ student council campaigning/ etc and have never been disappointed. This trip we were getting shirts for a social event. Due to a miscommunication (just as much my fault as theirs) the shirts were short sleeved instead of long. Most places would care less and insist you pay up and take the shirts that were already printed, however Tom was determined to 'make it right' and totally took care of the situation. We got our full order of over 50 shirts less than 24 hours after finding the issue and they are awesome. I love this place.... Not to mention their designers are the best (shoutout, Randy)!

I hated dealing with Randy. He really seems to be unhappy with his job. If you are going to go with…read morethis company make sure you get EVERYTHING in writing. I asked for Vegas gold in 2 different emails and the writing is yellow on the shirts. I do not like them but Randy seemed to not care very much. First and last time dealing with his company. Customer service is key in any role and his was piss poor.

They do embroidery and custom apparel. Fast and friendly service…read more Did some softball uniforms for me.

Miss Millie is super sweet! She took lots of time with me to get my project just right…read more My towels came out great! Embroidered 2 colors, 2 lines at a fair price, and very timely. Definitely recommend and will go to Embroidery & Bling again!

A screenshot of the project was shared for approval before proceeding and the turnaround time was…read morequick. The results of the Christmas stocking embroidery were beautiful.

I was happy to find such a great locally owned high quality screen-printing and embroidery company…read morethat excels in personal customer service. Free, professional looking graphic design work is a huge plus. Consistent quality keeps me coming back. You can't go wrong using this company!

This place is amazing! I ordered some embroidery for my mom's birthday gift and it turned out…read moreexactly how I imagined. Everything was high quality and the stitching itself was very clean looking and finished. The service was excellent, especially with communication through the whole process. They work quick too, I got my order a few days before expected. If you need any sort of embroidery service I really recommend It's So Cute!

I have taken a couple of designer gown to Crystals for alterations and they do an OUTSTANDING job…read more Love this place and quick turnaround with amazing detail. Cannot recommend this place enough. Thank you!!

Crystal is the absolute best! As you can see in my before, my dress was like 4+ sizes too big. I…read morewas working with a tight timeline so I had to buy the dress off the rack at the store. Crystal worked so hard to bring the dress in to fit me! It turned out so perfect and I'm so happy I found her. Highly recommend!

Every time I go here, either hosting a birthday party or just to free my mind and paint, the staff…read moreis always so welcoming, sweet and nice. The items to choose from are from cups to bowls and even nice magnets that can be gifted to others. The prices are very reasonable and they always do a great job explaining the process and helping us out. Recently my mother hosted a birthday for my little sister and it was a blast. They held more than 11 people and did a great job glazing our paintings in 1hr. We had the other hour to eat pizza that we provided although they have variety options that includes cake and pizza as well, we just didn't choose that since we had custom made cakes and other items. The birthday was a blast and successful, everyone was really astonished by the outcome. Thank you Creative Hands for making that experience fun!

So fun! We came here as a family and also attended a birthday party here for my daughter's friend…read more Highly recommend.