I highly recommend Auto Body Experience! I called and got an estimate same day and they worked to…read moreget my very damaged car fixed as quickly as they could! They are incredibly kind, easy to work with, communicative and they do amazing work! My car was damaged when a lot of other life events were going on and they took such great care of everything!

10/10 would HIGHLY recommend Autobody Experience! Jennifer, Kelly and the rest of the team are…read moreexceptional to work with and they do such an amazing job! I am so impressed with the quick turn around on the repairs on my vehicle. They went above and beyond in checking it out and finding 'all the things' and resolving them! When I picked up my vehicle, it looked like it was a brand new car! I cannot say enough great things about Autobody Experience and I will be referring everyone I know to this business. Thanks for the outstanding job on my car!!

Our jeep broke down in Yellowstone while on a RV trip around the west and after trying to get it…read morefixed down there we brought it up to Bozeman. When I called Deeter they originally said it would be a week before they could get us in. Well after Memorial Day he called and worked us in earlier. He got it fixed and running that day. He helped us not lose to much of our vacation. Would recommend.

I had the worst experience of doing business in my life with this shop. I brought in a 1970 gmc k20…read moreclassic truck for an engine rebuild. Kevin quoted me $4,000-$5,000 and a time frame of 2 months with this job. $9,500 and 8 months later it was finally "done." I got it back and it still leaked oil and then after a couple months of driving it broke down due to a carburetor issue and when I called him to get it looked at he didn't do much to help other than saying if I could get it there he would look at it, but I had moved to Billings and that wasn't really an option. It wouldn't have been that big of a deal if he didn't already charge me double from his original quote and taken 4 times as long. And then when I took it in to a local shop they told me there was some issues with his wiring to the carb engine components. I had a horrible experience with this shop and am still paying on the loan I had to get for the repair even after selling the truck for $10,000. He might be good for some things like an oil change maybe, but not classic engine swaps!

Not a particularly great experience with this shop recently. I was involved in a serious front-end…read morecollision when a gentleman totaled my truck by cutting across my lane of travel without looking both ways. It was immediately towed to Crash Champions Bozeman (CCB) in hopes they could repair it after they did a great job repairing a headlamp and grill on my truck the year before. After insurance deemed it a likely total loss based on photos I provided at the crash site, they contacted CCB to tow it from their yard for final inspection. CCB slow rolled the entire process because someone at their shop wanted me to retain it and sell it to him/her for their personal rebuild project. This was confirmed by Mike at CCB front desk who asked me for a price the day I showed up to remove the after market accessories. I made it clear the private sale wasn't happening. Apparently the person at CCB was not pleased because an absolute circus ensued. CCB repeatedly told me a verbal approval to release the truck to the insurance tow company was perfectly ok, but they told insurance it must be written approval - or it's not leaving their yard. I left 2 voicemails, also spoke with Mike and a Carolyn independently, authorizing the tow in each conversation, and also sent an email which was "lost" in their general inbox. It cost me the better part of 6 days of an already slow and painful insurance process - all they had to do was green-light insurance to pickup the truck after insurance and I contacted them over and over again. Overall ... not thrilled with the scummy feeling they left with me. Insurance confirmed they will urge their customers to use a different shop moving forward after documenting the conflicting instructions and private sale request story. Makes you wonder what other shenanigans they pull on insurance (not that insurance companies need defending) but honest work from honest people, like my insurance guy, is still honest work.

I had a collision with an animal around November 14th, 2023 that involved damage to the entire…read moreright side of my vehicle (passenger door, back passenger door, back passenger quarter panel). My insurance had Crash Champions on their designated shop list and it was the closest in my area. Although I didn't have much of a choice in servicing my vehicle with Crash Champions, I'm pleased it worked out the way it did. Lonny was my correspondent through the shop, he updated me every time the shop was able to move my vehicle along in its rehabilitation process. This was especially important to me because my insurance agent wasn't very communicatively reliable with my claim. Not only did Crash Champions repair my vehicle in a timely manner, they also talked me through it all along the way. Although Lonny was my main correspondent, I spoke with at least 3 different employees on the phone, all of which were helpful and knowledgeable. I hope to never crash another vehicle, but if I do and I am in the Bozeman area, Ill be giving Crash Champions a ring.

Such a great experience! We needed some repairs on our older Lexus SUV and decided to try out…read moreRising Sun! They saved us so much on our repairs compared to the dealership! And they were so friendly and fast!

Place is a rip off and they don't inform you of the price before the work is done. $140 for an oil…read morechange is crazy. Plus another $55 for tire rotation. This place has bad vibes.

Del got my truck in within a day of me calling him. Did all the work for about half of what some…read moreother places in town had quoted me. He was willing to work with me to figure out the best and most inexpensive way to do the work. Highly reccomend.

Del is a sweet guy, really knows his cars! Was able to fix my window in just a couple of hours :)read more

I have a 2010 Mercedes Sprinter Van that flat out Rocks! Recently the Mercedes warranty on the van…read moreexpired in perfect time so the power steering fluid leaking all over the place wouldn't be covered under warranty. Mercedes of Billing said the van needed a new power steering line and that would cost $550! I decided to balk at their fix and find someone (rare) in Bozeman that would work on these "unordinary" diesel vehicles. Bill at M & W repair said he would have a mechanic take a look and see what could be done. This place is OLD SCHOOL Montana.....Like before Bozeman became Bozangeles. Get it strait that you are not a "special flower" when you are there. They are there to fix your diesel rig, thats it! No Espresso while you wait. If you are nice, they will be nice. Within 20 minutes or so the mechanic (wish I could remember his name) came back to me and wanted to show me the problem. He brought me back to my rig through a mixture of Big Rigs, pickups, an ambulance and some old school welders, vises, hoses, mixed with state of the art diagnostic pods that looked like they belong in a surgical suite, pretty surreal. He got a me a creeper to lay on so we could look under the engine....Basically he showed me why he thought the brake line was not bad, by evidence that the leak was coming from above the press fitting at the top of the line. He explained the pressures of the various power steering lines and susceptibility of them leaking under engine power, and all he had to do was tighten them up. He recited from memory....got a 1/4 turn here, full turn there, 1/2 turn there. With the engine running, there were no leaking in the high pressure lines. This was a simple fix for sure, but M & W could have done what Mercedes of Billings wanted to do and charge $550 for a new line without trying to clean, troubleshoot, tighten bolts/clamps and explain their thoughts! Hats off M&W Repair!

UPDATE: If you can…read moretolerate moderate customer service and prices that range from moderate to high, this might be the shop for you. While not overly hospitable the mechanics working in the shop WILL SURELY fix your truck up. You might end up calling for updates as they in my case were not forthcoming on info, but again I do trust them to fix the issue. Be sure to communicate to them that you need to authorize any additional expense if your concerned with the costs at all. For the actual quality of repairs alone and for absolutely NO other reason I increased the rating by one star. --------------------------------------------------------------------------------------------------- I have used M&W now for a year (with two trucks) and I will share my experiences with you for that time period. Initial appointment was ok, these folks are not overtly friendly. Theres' a woman that answers/screens the calls and runs the front desk/payments. Then There's Bill who runs the service department toward the back. Again neither of which are particularly friendly, but not overtly rude either just seemingly indifferent. Over the course of the year they performed the following and more: oil changes, fuel filter changes, suspension repairs, electrical work, re-placed hubs and hub bearings, lube chassis, replaced alternators, inspected and serviced transfer cases, tranny servicing, install tranny coolers and lots more. But this is to give you an idea of how many times we used these folks for our vehicles. So over the course of these repairs I started to notice a few problems. For instance we had an alternator go out in one of our trucks, no problem. I keep a spare at home, so I just dropped in the spare (took me less than thirty minutes start to finish). I Hung onto the bad one as I figured rebuilding it may be cheaper than a new one. So I swing by M&W with the truck and the bad alt, asking them if they can either rebuild it or order a new one for me. They say no problem and come look into the truck, take part numbers, take the bad alt and say they'll give me a call. I instructed them to order a new alt if its cheaper than the rebuild. So several days later after having to call twice to follow up. They finally get back to us saying that it will only be $140.00 to buy a new alt and that's cheaper than a rebuild. So we give them the go ahead to order the new model and toss the bad alt. Plot thickens, when we arrive to pick up the truck/receive the bill. I notice the cost of the alt is not $140.00 its now $240.00 something!!! I ask Bill what happened, He says flatly that he did quote us $140.00 but realized it wasn't the correct alt. so went ahead and ordered the correct alt at over a 60% increase without even calling to let us know or ask if that's okay with us. So now at this point I could have had the bad alt rebuilt for less or ordered a correct replacement off the Internet for less money. Telling Bill all of this he didn't seem to care at all or even explain anything further as to why they operated like this. Just silence, no apology for the oversight, NOTHING. At this point a simple apology would have gone a long way. It would have instilled confidence in me and I wouldn't have ever mentioned it again or been upset. Accidents happen and we all forget something once in awhile right? To make matters worse they charged me an hour of labor to put in the alternator ($85.00)! I then asked why it took so long to replace, it's literally three bolts and three wires to get the alt replaced. This is a very simple job to complete and test the alt. Bill replied "oh well we had to disconnect the battery and test it once installed" as if that doubled the time. Needless to say I was quite disappointed. I have completed this repair before and it's absolutely not an hours job on this particular vehicle. It appeared to be that they couldn't care less when brought to their attention. The two issues listed above are very unsettling as at the same time they were completing additional repairs and upgrades. Like install mile marker premium hubs, tranny cooler, also some electrical work on lights, turn signal, etc. Now I'm very concerned that all/some of the parts and labor I just paid for were over priced and over quoted! I don't complete tons or projects on the truck and as such can't say if installing hubs takes as long as they say it does (for example). But I no longer trust them to quote me accurate parts or labor time anymore. All said they will absolutely repair whatever you take in to them I have no doubt. It's just how much you end up paying and how long you wait for it, because it might be significantly more expensive and you won't know until you get the bill!

I have been a customer of Auto Body Specialties for the past 25+ years. I have 6 kids which means…read more6 teenage drivers and many more auto body experiences than I would have liked, but all were easy with Auto Body Specialties. Recently, my youngest son's car was dinged in a parking lot. He took his car to Scott at Auto Body Specialties to see what it would take to fix it and Scott was able to fix it on the spot! Thank you so much!

Absolutely! Excellent all the way around! Service, expertise, experience, quality of work, turn…read morearound time, personable!

Not because of front-desk Mike, but because of Colton Lohman, did I receive stellar care, concern…read moreservice, far beyond what is expected. Colton helped me with my new handicap ambulation problem, called me regularly with updates, made sure my car was cleaned washed, helped with assisting I to high-off-ground truck Enterprise rental, always greeted me with a smile and encouragement and reassurance . Colton's affable nature, genuine concern for his customers and providing excellence in service is far above the norm. He is some one ANY customer service oriented business would want on staff. A true delight is Colton Lohman. My car repairs exceeded My expectations ! Looks so nice and new . Thank you.