I debated for a while on what rating to give for this review. Most of the process was great, but…read morethe ending really fell flat. After hearing about them on the radio, we knew we needed to give them a shot. We listened to several realtors, and decided to go with GGG. They really stood out. Our house ended up selling very quickly since we listened to their suggestions. And the realtor definitely helped lookout for us while searching for our new home. All through the process we felt cared for, had stellar interaction, and were very happy... until the end. The week before we were to close, our agent let us know he would not be in town. That wasn't ideal, but I understand people have lives. But it definitely could have been handled better, and not dropped on us last minute. However, he made sure to let us know he would still respond to messages and calls, though it might be delayed. No big deal, and we appreciate the thoughtfulness. He also made sure to get us in touch with his team lead. We did have questions that last week, and when we texted our original agent, we got an out of office reply on his texts - never heard/seen that one before. We contacted the team lead. Later that week, we ended up having issues with closing, and the closing was delayed. This was no fault of our realtor, but we were on edge and nervous. We also found out that our realtor, who said he would be back the night before closing, was now on vacation and out of pocket for another week. Then, the day of our actual closing, we had more issues, and no one from GGG was there. We were there on our own. We had signed all of our papers before anyone showed up, and had to wait for them to bring a key for our new house to us. Our original realtor hasn't reached out to us, and it's been almost two weeks in our new home. If this has been just on the interaction before the last week, it probably would be a 5* review. As it stands now, I debated on a 2* or 3*. The ending was just really poorly handled, and ruined an otherwise great experience. Part of me wants to give GGG a higher rating. They did a great job, and I would have highly recommended them. I'm just torn due to them really dropping the ball at the end.

It has been over a month since writing this review. Immediately upon posting I received a comment…read morefrom the owner stating they were sorry and would use this failure as a teaching/learning opportunity. We got a text from our agent a few hours later requesting a phone call. We planned to speak the next night, but when we called, they didn't answer/didn't respond. This further illustrates the unprofessionalism of this team. Instead of talking with us, their focus was on getting more Yelp Reviews to up their Yelp score.

Carlene more than exceeded my expectations and gave me the best service I could ask for. I wish I…read morehad that much guidance and support for buying my first property. I gave Carlene the difficult task of helping me find an investment property before the end of the year in late November. On top of that I was out of state for the entire process. Carlene worked with my extremely busy schedule to coordinate everything from viewing the potential homes (while FaceTiming me), to making the offer, and getting the inspection done. She anticipated issues before I even thought of them and provided me with options and advice for every step of the process. I could go on and on of all of the things Carlene did to make the process go smoothly, but the bottom line is that I highly recommend working with her!

I highly recommend Beth to everyone! She is an outstanding realtor and a pleasure to work with. Her…read moreknowledge and dedication are unmatched. I truly believe that I wouldn't have been able to buy a house this year without Beth. As a first time home buyer I had a million questions, and Beth patiently answered everything. She is the best of the best!

My husband and I were ready to start the search for our first home and a friend suggested Beth to…read moreus. The first day she went over everything thoroughly and answered all of our questions and also gave us realistic information. With this being our first home we were nervous but Beth helped us lock in our DREAM home that had MULTIPLE offers! I really think we wouldn't have gotten this house without her! I would recommend her in a heartbeat!

I've know Katie for a very long time, and while we haven't worked together on a real estate…read moretransaction, I can confidently say she's a genuinely good person who truly cares about others. She's hardworking, honest, and someone who always shows up and follows through. Knowing her character and integrity, I have no doubt she brings that same care and dedication to her clients. Highly recommend Katie to anyone looking for a realtor they can trust.

Benny is amazing. He helped me sell my house and buy a new one. I felt like I was his top (only?)…read morepriority; he was so responsive and easy to work with. He always got me the answers I needed, made time for me, and went above and beyond to facilitate the process all the way through closing. I have worked with other realtors before, and the difference is night and day. If I ever have to move again, I won't do it without Benny.

As a second time home buyer, Benny provided a far superior service compared to my first experience…read more He was very transparent from the beginning from prepping the sell of the home to what to expect the day of closing. I loved that he required minimal money and effort to prep the house on my end while hiring a professional photographer and using a marketing strategy online to get me multiple Offers to work with and get the best price for my home. All of the things he fought for during the sale to make sure I had saw the highest profit, he fought against on the purchase so I could get the best deal. He is very knowledgeable in the process as well as the area, he is ALWAYS accessible and communicates very well and I HIGHLY recommend to anyone looking to buy and/or sell a home. I will not use anyone else.

Where do I begin? Allison Burleson, Realtor is the closest to a mythical being that I've ever met…read more She is truly a God send. She takes a very stressful, emotional time and creates a calm, supportive environment conducive to making better decisions. She not only guides you, but also allows you free reign on your decisions. She took detailed notes of needs and wants for our home. She also included my partner without judgment. She searched high and low, until we found our dream home. She was available for every phone call, text message, or meeting requested. She made sure to give detailed tours, offering descriptive improvements that could make you love any home. She didn't get mad when I put my hand in and found places that weren't for us. She simply explained why it was a no and moved on. I'm so thankful for her!! Allison also has all necessary resources to clean, repair, or upgrade your current or new home. Logan was a jewel as well. She's kind and supports you just like Allison. She is a sweetheart to talk with, she explains each step, and ensures that you have peace about selling/ buying. While Allison was out of town, Logan made sure that we didn't miss a beat. Lastly, Allison will make sure that every need is met, every question is answered, and your dream home is found!! This team is the THE DREAM TEAM!! #myfavoriterealtor #bestinthegame #realestatebeast #beastmode #sellorbuyshecannotbetopped #heartofgold #giftedtalentedblessed #asellersdream #abuyersdream #buyrightsellwell #allisonburlesonrealtor https://allisonburleson.com/?utm_source=behavioral-vt

We highly recommend Allison! I cannot begin to sing her praises enough. We had 3 offers within…read morehours of our listing going live. Having Allison list our home and also help us find a new one was the best thing we've done in a really long time. She works incredibly hard, responds night and day, and never stops being your advocate. She advised us along every step of the way and just made the entire process so easy and stress-free. You won't regret selecting Allison to be YOUR realtor as well.

What an absolute joke…read more I'm trying to sell a home and contacted these people, first trying to get a hold of the infamous Elizabeth Harris and for the last couple of days I have left multiple voice mails and haven't had any calls returned. Next, I try and give this place another chance and ask if there is someone else willing to work. They transfer me to John. John must be hard of hearing or money hungry because I told him multiple times I want to SELL a home NOT BUY. After I told him the address, he said, "Oh.. um.. I..uh I'm not familiar with that street, let me get someone else to help you." Are you freakin' serious? Bunch of damn incompetent fools running this place. These people are just as bad as lawyers.

We purchased our home with Elizabeth Harris as our Realtor with Era Oxford. The service she…read moreprovided was impeccable. We were first time home-buyers and the experience could have been a bit overwhelming. However, the actual experience was nothing short of incredible. She garnered our trust and took control of every aspect we were unfamiliar with. Which was pretty much everything. Elizabeth was always prompt and professional. She went out of her way on many occasions to help us out. I would highly recommend Elizabeth and Era Oxford for your buying/selling needs.

Dina was amazing! We just recently moved to Trussville and she helped us in every way she possibly…read morecould. We ended up not quite ready to buy but we will definitely use her when we do!

Buying or selling a home is almost always a significant emotional event.  This holds true even when…read moreeverything lines up perfectly.  But how often does that actually happen?  There can be so many wildcards that are beyond your control.  Life happens.  For me it was an unforeseen divorce and custody fight that happened right in the middle of the listing.  The real test of your realtor is not when everything goes perfectly.  Only a true professional can rise to the occasion when there are so many challenges.  Dina is that professional.  Through her efforts, we had two contracts (above asking price) on our home within the first week of listing. We closed less than 30 days later. The results speak for themselves.