Reached out for a quote for a whole house contraction project and he went completely ghost. Poor…read morefollow-up communication.

STAY AWAY! My…read moreexperience with the Jorge (CEO) was extremely disappointing and unprofessional. Jorge promised me an itemized quote 3 times, and he failed to live up to his word every time. Furthermore, Jorge would ignore my calls and take weeks to respond to a text message. Two months later he has failed to do anything he said he would, and only provided me with excuses has to why he couldn't do what he said he would. For a company that says they value customer satisfaction I was extremely dissatisfied by his lack of professionalism. Unless you want to waste your time, STAY AWAY!!!!

We rent our house, and our drain had been slow and clogging for quite a while -- 2 people who had…read morecome to "fix it" had used plungers. OK, but I had used plungers ... so it was better when they left, but always slowed to a halt again pretty soon. Mr. Goolsby sent someone out who tried to snake it from the roof but it was so bad he had to use sulphuric acid ... which he did ... and the sinks now run better (100% better) than they have since we moved in. 5 Stars for Goolsby P&E!!!!!

I will never hire Goolsby Plumbing again - EVER!…read more I hired Goolsby Plumbing to replace multiple undersink and toilet valves with 90-degree ball valves in early May 2026. Upon arrival their technician insisted rubber valves were better than 90-degree ball valves. I questioned it, but he insisted, and since he's the expert, I took his advice. He then took just as long for the simple rubber washer replacement job as was originally quoted for the more complex brazing job. After speaking with two other plumbing companies since then who have confirmed the ball valves are better, I now believe the Goolsby tech doesn't care about quality workmanship and just wanted the easy job rather than braze on the better quality valves like a true craftsman. I also believe that he "milked the clock" in order to overcharge me, not because the job required it. I believe he DEFRAUDED me. (But I could be wrong, this is just my opinion). Their billing practices are also questionable. Undisclosed to me prior to billing and payment, they start billing at $90/hr for the tech to simply DRIVE from their office to the job site, not when the tech arrives on the job. I live 3.7 miles and 8 minutes away from their shop (per Google maps) and was charged $45 for an alleged 30 minutes of "travel time". I was charged professional plumber rates for non-plumbing activities, and additionally was overcharged for travel time by 375%. I believe this is also FRAUDULENT! (But I could be wrong, this is just my opinion). I called the office that same morning, right after the tech departed and politely expressed these concerns to "M" and requested a refund of the travel charges. She politely informed me "This is our normal practice" and said she would forward my request to the owner. A few hours later I called again with the same effect. On such a simple and obvious matter, I expected a response the same day, or perhaps an immediate decision from the office manager. Instead, I remain ignored and swindled. (But I could be wrong, this is just my opinion). As of this writing, 02June2026, I still have not received a response, and I do not expect one. "Fool me once, shame on you...". There will not be a "twice". I will NOT be doing business with Goolsby Plumbing in the future. (Definitely NOT wrong- it ain't gonna happen!)

James is the only man I trust to give me an honest assessment of my HVAC needs. My husband and I…read moreflip houses and we have him look at all our units before we sell. James is honest and does things the RIGHT way - not the fast, easy, cheap way. He has reasonable prices and has a great testimony. We highly recommend Faith HVAC for minor check ups to complete HVAC replacement/installations.

First job, several years ago, which resulted in a leaking roof, and nails left over after they had…read moreto come back several times. They don't clean up after themselves. Recently, we needed work done at our local mission, and they ghosted us. We've talked to the office several times, and this one particular guy is intentionally avoiding us. My wife was ghosted for two weeks before I sent this, and it's been about two weeks since I sent the message. It's horrible.

Kenneth and his crew did an excellent and very efficient job putting a new roof on our house. They…read moreworked hard and cleaned up so nicely each afternoon. We highly recommend and love our beautiful new roof! Thank you ! Kathy and Tim Gannon Dothan al.

All About Roofs in Dothan, AL replaced 2 small metal roofs on my shed and pergoda. They originally…read morecharged me $5,150 but settled for $4,700 CASH, $1,250.00 more than their closest competitor and in the process, they severally damaged my property by hauling a very heavy trailer across soft wet ground leaving 5 to 6 inch deep tire rutts on my lawn and other areas. They did pay me $300 to release their trailer and void any further responsibility for them to make repairs but I was stuck with all the expense and labor to restore what they damaged. I even had to get a friend to pull their trailer out on the road because they didn't know how. Do you think I got a good deal? DO NOT HIRE!!!

All About Roofs is an excellent company. We are an active duty military family. Our tenants called…read moreand said (that after a storm) shingles had blown off the roof. I contacted this roofer (he had worked on our home before) more than a year ago. Thinking the same shingles worked on by him had come off, I reached out to the company to ensure they guaranteed their work. Once he went out to take a look (only a couple days later I might add), it turned out they were "different shingles". However, to my surprise, he said he was going to do the work anyways! To my greater surprise, he did it as a courtesy! It's rare to find a company that cares more about helping someone, than they do about their bottom line. This company goes above and beyond. I originally found this company when we were stationed in Alabama, a couple of years ago, through word-of-mouth. They have a flawless reputation; and my experience proves they're still living up to it. As a military family, we have lived or visited all around the world (Germany, Italy, Belgium, Spain, London, and all over the United States). You just don't find that type of business anymore. Well, I'm sure they are out there, but they are rare. This definitely is one of those companies. Excellent work, reasonable prices, polite and professional service, and most importantly they guarantee their work! Well, for that matter, in my case, they fixed what turned out not to even be their work. The work they did for me, a while back, still looks perfect. I would absolutely recommend this company. Ask for Quinn Kriser.

Love! Love! Love! The Trawick family did a stellar job end-to-end. I had a small project. The…read morelandscaping in the front yard was 50 years old and showing it's age. Sherry came out to the property and came back with beautiful drawings within my budget and to meet my low maintenance needs. Three weeks later the crew appeared and had the project completed in 6 hours. Knowledgeable, friendly, professional. My house looks great and I couldn't be happier! They are busy, so you may have to keep contacting them. It's worth the effort. Anyone else would be a waste of time. Love! Love! Love!

It wasn't until she had already come out for an estimate that the lady told me they don't even do…read moreanything for under $2500. What a snob!!! What is the purpose of wasting my time and yours, then?