I love doing my banking here... I'm always greeted with a warm friendly welcome! They are kind…read morepeople and answer any questions I have.

Shalyn Scribner, the Asst Branch Mgr, was a pleasure to work with on a safe deposit box. Very…read moreresponsive and easy to reach. Thank you!

I applied for a car loan here a number of years ago. I have an 800 credit score and had enough…read moremoney in my bank to pay for the car outright but wanted a loan because interest rates at the time were good and it made sense to get a loan vs spending my whole balance cash on the car. Adk trust told me they wouldn't lend to me because I lived in a trailer park. Sorry I leave below my means? I felt very looked down upon and chose to bank elsewhere. That loan was since paid off. Never missed a payment. Adk trust will never have my business.

As far as banks go, this BoA branch is a clear five stars based on location, access and the amazing…read morestaff. They were just outstanding. I was travelling and needed to send out a couple of checks... The only problem was that I did not bring a checkbook, envelopes or stamps. The lovely, incredible Dina took care of us. I explained what I needed and in just minutes she created the two checks that we needed and even put them in envelopes, all with a smile on her face. When she saw that it was going to Kiwanisk she proceeded to tell me the story of how one of our Kiwanis clubs helped her family May not seem like a big deal but her ability to meet, greet and speak with customers was wonderful. I let the bank manager know our wonderful experience here and just how impressed we were with her branch. It was a short walk to he post office were we finished our task. KUDOs to the team at BoA in Saratoga Springs!!!

They were very helpful in dealing with a charge. I challenged listen to my complaint. They helped…read moreme deal with the company and we got it resolved in my favor.

I've had a great experience with now Arrow Bank. Both my dad and myself have done CD's and they…read more(especially Ashly and her manager) have been informative and patient answering all questions. They cannot help banking regulations, but understandably enforce them. If you get a cd just make sure you approve of the current rate you will receive after maturity as it will automatically renew after ten days. If the rate is unacceptable withdraw.

I was a loyal customer for many years. I recently found out someone was trying to access my…read moreaccount on line. I brought this to the attention of my local bank, asking for a new account number. The Assistant Manager, Sarah, interrogated me like I was on the FBI's ten most wanted list and demanded way too much personal information than was necessary to open an account with a different number. She spoke to me as if I am a senile old lady. I will be 70 right before Christmas but I am not senile. I had used a few other branches before Clifton Park and always had a pleasant experience. The Lead Teller, Valerie, was always kind and helpful. After the way I was treated I closed my account. I will take my business elsewhere. If anyone is a senior citizen, or has a senior citizen in their family, stay away.

Amazing service. So friendly, polite, and helpful. 5 star review for sure!!…read moreClean, easy, quick in and out in minutes

Best credit union out there, they truly care about their members…read more Best great best service and very fair and their process

Joined back when they were CapCom. Since they've merged, they basically suck. I went into a branch…read moreand closed one of my accounts. They never closed it left it open, and received over $500 in fees because they kept bouncing auto deductions. When confronted, they wouldn't stop the madness until I paid the fees horribly.

I joined SEFCU 40 years ago and they provided superb service for 30 of those years. In the last 10…read moreyears they have transformed into a shambolic mess known as Broadview. Twice I have paid a loan down to zero using monthly electronic payments through my bank, as I assume most people do in the 21st century. Both times they rejected the payment and advised my bank that no such account exists. Although nothing in any law or the loan documents authorized such idiocy, they explained that their "system can't handle it" because I didn't mail a paper check or make the final payment in person. Take my advice and take your business elsewhere.