William Penn bank is pathetic. More problems in 3 weeks with this garbage bank then I've had with…read moreBank of America and PNC combined. Both managers at the Levittown woodbourne rd location are incompetent. They close your account and refuse to remove your Zelle account. When you call the online customer support all they do is tell you to call the local branch. 75% of the information in the policy/disclosures is inaccurate.

William Penn is actually not a bad little bank,old-fashioned values for service. You can walk into…read morethe branch, and a friendly customer service person will be there to help you out. But there unfortunately competing in a modern world, and most of us need more for banks then just at counter service. They have a mobile app, they just spent 54 minutes with me trying to get it to work, it never did work. Their web banking work sometimes today I was able to get logged in relatively consistently, but the mobile banking is down. Tomorrow it might be the other way around or they might both be down

I just opened a new attorney trust account at this Santander branch in Ewing, NJ. I did not have an…read moreappointment, but was still able to sit down with their Vice President and Branch Manager, John Webb, with ten minutes of walking in. I consider that a win. It seems that these administrative tasks are becoming more complicated and time consuming. We were together at his Covid screened desk for more than 30 minutes as he worked through all the computer screens required for starting the account. Federal regulations are concerned with the legitimacy of the business and the source of funds. So, it wasn't Me. Webb's fault that so much information was demanded. Too, we were fortunate that I already had other accounts with the bank, and he was able to go into his data base for background data, like my federal ID number. Of course, I trust their cyber security is strong and regularly updated to protect my important data from ha king eyes. The account is up and running today and ready for use. I updated my IOLTA registration with the state supreme court as required, and am good to go. Whatever issues there were with the old account seem not to have been transferred to the new one. That's a relief. I appreciate they way John Webb took care of my business.

As far as attractive settings go, this Wells Fargo on Main Street, Yardley, Pa, is about as nice as…read morethey come. Several treed acres, with winding drive to the drive thru portico in the back. Pretty, cottage-like structure for tellers and loan officers. This branch is not nearest home, but a convenient stop when going to the Jersey office and avoiding the Scudder Falls Bridge which is often a parking lot weekday mornings between 7:30 - 9:00. Bagel Train is also nearby for when a great bagel and coffee are desired to start the day.

We used this branch for a remote mortgage closing and they did a really tip top job. All of the…read moredocuments were lined up on arrival, the guy who coordinated the closing was knowledgeable about the process, and all we had to do basically was sit down and sign away. Having been through more than one of these tedious processes, where unexpected issues can pop up like weeds and destroy your morning, I have to say; it was really good to breeze through it for a change. Good job Wells Fargo!

This is the worst bank possibly in the United States. My father who is 97 years old came here…read moreroutinely to do his banking business since The early 1980s. Mr. Ed Randall is probably the most coldhearted banker I've ever met my 67 years of life. Prior to doing business and told me what a great guy my father was and how they would talk when he visited the bank. When I needed to withdraw money to help my father pay his nursing home debts Mr. Randall No compassion or common sense. I asked him how much my father had in his account, when was his next payment due, And I was told no information that was helpful causing my father great suffering. I initiated a complaint to Wells Fargo's headquarters in Philadelphia and was told someone would get back to me in two days. Of course no one called me back. I visited a branch in Sorrento Valley California a few days later. They told me more information about my fathers equity loan than Mr. Randall. However when these people attempted to help me further they gave me phone numbers that no one ever answered the telephone. In conclusion I would strongly recommend staying away from Wells Fargo Bank if you expect any type of customer service on a personal level.

How does a bank in a well-to do area have BOTH their ATMs not able to dispense cash???read more

Do not use this location's drive through unless you want to scratch your tires and rims! You're…read morebetter off parking and going inside. The drive through is more narrow than other location. You immediately hit an intersection of the road as soon as you drive out, forcing you to make a left. Since the intersection is immediate and there is no drive out space, you're stuck in an awkward angle to ding your rear tire as you drive out and make the turn.

As both a personal and business banking customer I would absolutely recommend The First National…read moreBank. My interactions with various employees at this branch has been positive, the location is convenient, and they offer a wide variety of bank accounts and loan options. I especially love the bank's local history and continued focus on Bucks County...they have bank branches all over the county if you'd prefer to talk with someone rather than bank digitally. One other really nice thing about The First is that they are a one-stop-shop, meaning they have various bank accounts, personal and business financing options, their own local wealth management team, and they service their own loans so your mortgage will stay with them also instead of getting sold to some random lender. Great option if you want to consolidate your finances with a single bank.

The Senior Personal Banker sold me on the virtues/benefits of a new credit card - which included…read morethe ability to pay bills. Before I set the changes to allow bills to be paid using the card, I met with the Senior Personal Banker to confirm my understanding of the capabilities of the card. I was assured that bills could be paid with the card. However, when I contacted one of the potential payees, they would not accept it. I repeated tried to contact the Senior Personal Banker at the office to discuss the matter which led to complete frustration. First, when I called the number (during a business day) no one answered the phone (even after ~20 rings). I retried the call, it was answered after about 10 rings and I was told the Senior Personal Banker was busy and that she would get back to me. Guess what...I'm still waiting for the call back. In a business segment where the differentiation comes mainly from strong customer service this bank/branch fails miserably. Obviously there was a lack of respect for the customer as well as a dearth of proper business professionalism.

I cannot believe in 2026 this bank is still not good. The atms are always "down" .... I just left…read moreone location where this happened at the drive thru atm, so I park to go inside and after swiping my debit card numerous times the door wouldn't unlock... ok no problem I drive to ANOTHER location and still couldn't swipe in to use the atm... TD bank it's been cool but a credit union is the ONLY way to go for now on.

I was contacted for an interview by Jennifer South. I was applying for a 20 hour position which was…read moreposted on LinkedIn. When speaking with her, she stated she needed someone for opening, closing and weekends, which now sounds as if she needs a MANAGER. My availability is not WEEKENDS (which was stated on application) I do not apply for positions with weekends, due to personal matters as of now. I also advised her that I was in walking distance of the company. She proceeded to say after "interview ".... "Well maybe when you get it figured out, you can give me a call back"......

First National B & T has been around since Billy Penn sat at the corner of State Street and Centre…read moreAvenue and drew a box on his map and said that was the perfect place for a financial institution. Well, maybe not quite that long, but its history fades into the distant past. Now, it sits across from Starbucks and Gap Body, and cattycorner from the Black Horse Tavern in the middle of the Borough. While the neighborhood has certainly changed, the driving force of FNB&T has not. It remain dedicated to the prospering of those around it. What is most significant is that it takes its role as an anchor of the community seriously. They take good care of your money, and make a real effort to remain involved in the lifeblood commerce of Newtown. In this regard it does a great job. They make their operations training room available to community groups for meetings, and even offer their executives for places on the boards of directors of the many non-profits around town. When PennDot came to town attempting to "preserve" the Centre Ave. Bridge by basically destroying it, the Bank stood up with its neighbors and said, "Nay!" It threw its considerable influence around the right places, and the Commonwealth backed off. First National is a part of our community in every sense of the word. It is not for nothing that it is called a Trust company. It certainly has earned ours.