Outstanding experience. These guys have been servicing my property for 23 years and they show up…read morewhen they said the would, get the work done, and no surprises. The service guy, Jeff, was very respectful of my property - that truck is a beast and he was working on a 5 point turn in my driveway to avoid pressing my lawn, etc. before I told him he could drive on it. He busted his butt in the hot sun to get the job done. I even get bonus tips on how to care for my system, including products to consider which help the septic system work. Highly recommended!

This company was fast and efficient, very easy to work with. Service person was friendly and…read moreprofessional and communicated well with everything they were doing. I will be using them again.

The Brenneman's came to our rescue a couple of times. Having a newly install device that was a…read morebit problematic from the start, to the horrific ice storm in January 2024 where same device froze up and broke. They were amazing in their service and compassion. We highly recommend them for testing. The Grey Gull - Ocean Shores

From the owner: Brenneman's Backflow Testing. We strive to safeguard Grays Harbor's and surrounding areas water…read moresupply with reliable backflow prevention testing and repairs. wife and husband team boasts over seven years of experience ensuring safe and efficient water systems.

Had an emergency with the septic. They came the same day as our urgent call, kept us informed via…read moretext as to arrival time. The diagnosis was swift, accurate, and I was kept well informed by the technician who was super polite. The bill was less than what was estimated and was very reasonable. The issue was resolved, and I was advised what to do going forward. I recommend Dano's without reservation. Solid, trustworthy, reliable, and gets the job done.

Evidently Dano's family run business has been bought and brought under an umbrella with a bunch of…read moreother small, local septic companies. During our first septic emergency in over 20 years of using Dano's, we felt we'd called a service company that has forgotten that getting their customers back on line in an emergency is their #1 job. It took an emergency and some quick review reading online to find a small, independent company to show us real customer service! Dano's explained on the call the costs we'd incur from the $250+ service fee, hourly repair cost, $600 pumping charge on a tank they pumped 2years ago necessary for diagnosis, and the possible need for them to call in the electrician with another service fee, etc before anyone fixed anything. Confident we had an electrical issue if not 3 different ones, we called a highly 5-star reviewed guy who listened to our issues, diagnosed the probable root of the problems, and told us to call Aquarius Pump directly, adding that they'd prob use a sump pump and if in fact the tank needs pumping they'd call him. Easy-peasy. The next morning Aquarius had us able to use the system, but not fully fixed, and a couple days later with the new pump, floats, and alarm box, the emergency was over. No evidence of repairs to the lawn, and we knew who to call in the future, and recommend to others... and it won't be Dano's! PS The name I highly recommend is easy to remember if you live in KITSAP county and are looking for a SEPTIC company, lol.

Looked about, landed on these folk and glad I did. Great service, no upsale, fair pricing...glad to…read moreknow such folk are still out there. Telling all the neighbors.

Best price in the Olympia area by far! Took awhile to reach over the phone yet once we chatted &…read moreagreed on place & time... they performed brilliantly! :) Robert Brett Tumwater, WA

Would not recommend. Not only did they put the check valve in backwards, allowing the pressure tank…read moreto fill with the pump continually cycling on and off while I was gone at work, which I had to find and remedy, but the excavator hit the siding on our house damaging part of it, knowing that we were going to be moving out of the house soon and didn't have time for them to come out and fix. I felt I need to have all of the work they did double checked.

Driving to fast over posted speed limit on one lane gravel road causing dust storm and after…read moredropping off equipment came out driving even faster. There back again but now there are two trucks making there rounds, both driving way to fast on private gravel road with posted speed and children playing, dust covering cars , houses, and everything else around.

Simply the best. Of note:…read more - communicative: Jared and Christina responded to my Yelp request the same day. Clearly communicated a date and time to come for an cost estimate, informed me well before their arrival at the site, sent a time estimate, and text me photos of the finished state. - transparent: they provided a written, itemized cost before beginning the work, and a written itemized bill. The job cost was $100 less than anticipated in the estimate. - helpful: they showed up on short notice, did a fantastic job, even offered to spread the beauty bark that I thought I'd have to take care of after. I can't recommend them enough. They really saved my weekend (and our security deposit!)

We had a great experience with the NW General Management team. They listen to your needs and…read morefeedback, brainstorm with you, and were compassionate throughout our project. They worked late when needed, and their prices were incredibly fair. We would work with them again, they can really move dirt!

Very Deceptive business practice. I paid 260 dollars to unclog the main sewage line. They told me…read moreif there are any problems the work is guaranteed and less than a week later the toilet is backing up again so I called them and they told me that the work is only guaranteed if I opted for "the Camera Service" which I was told "I didn't opt for probably to save money" I explained that I was never told about a camera service and that I was certainly never told that the work was only guaranteed if I opted for the "Camera Service" The guy at Roto-Rooter basically told me I was a liar. Which of course is not the case. He then told me they would have to charge me again the full price plus $70 more for the "Camera Service" which was the first time I heard of the "camera service" Very unfair and dishonest practice.

Today has been so stressful and hectic for our family. We just bought a new house and unfortunately…read more(although the piping and everything had just been replaced) we were having water that would not properly drain from our toilet or shower. I called the office out of Chehalis (I think someone named Tammy helped me). Tammy was quick over the phone, not much too say. I had to ask her about pricing and what not before she rushed me off. I get it. The day turned around once Steven (Stephen?) showed up!! This guy is hardworking, transparent, quick to the point and very thorough. I feel like I completely lucked out with him as our "plumber". He talked me through the whole process and explained every little detail. Even made some recommendations about different (safe) toilet paper to buy for our plumbing and chemicals for cleaning. He also didn't mind our dog or crazy household. He did exactly what we needed (which was basically pushing a ton of rocks out of our pipes). Above and beyond service from this gentleman. If you have issues, Steven with roto-rooter is your guy!! Also a fair price for the work that was completed. I will call in the future if we have issues (hopefully not). Thanks Steven!!