Not a tenant, so this review's not for the apartment. However, I've attended several events on the…read morerooftop, and as an event space it's a big win! Beautiful views, especially at sunset. Big and easy to spread out, yet there are benches that make it easy to sit and mingle. There's a grill so tenants can enjoy cooking and gathering there too. Security seems pretty tight and the tenants always seem pretty pleasant in passing so from the outside it seems like it might be a nice place to live. Definitely not a bad place to visit, especially since there are so few rooftop spaces in Syracuse. If you ever get the opportunity to catch a rooftop yoga class here, DO IT.

I'm in my third year living here and I love everything about it. The staff is friendly and…read moreattentive. The apartments are spacious with high end finishes and quality appliances (high ceilings, polished cement floors, granite counter tops, stainless steel etc). Building amenities include an incredible ROOFTOP with grills and seating, common area with full kitchen, INDOOR PARKING, a more than sufficient gym, bicycle storage, and a game a room with ping pong darts etc. The tenants in the building are all polite and welcoming. .......... If you're looking for an apartment in downtown Syracuse, and there is an available apartment at Merchants, I highly recommend you take it!

Gorgeous property! Conor was so helpful and knowledgeable! An old bank turned into a modern…read moreapartment community in the heart of downtown. The event space is amazing. The apartments are stunning...views, Wow!

If you want your mail and packages stolen with no assistance, sign a lease here. They have cameras…read morebut wont check. Their staff are like ghosts. Good luck.

The building is BEAUTIFUL. The interiors are modern, beautifully designed, and always kept…read moreimpeccable (and it smells great. There are not many residential spaces that allow dog friendly accommodation and we were happy that the building allows dogs but is also located next to a park where we can enjoy our evenings with the puppy. Repairs/requests have ALWAYS been addressed promptly - most within 24 hours of my e-mail. I've never experienced that level of quality service, anywhere. We love the size of our apartment especially the kitchen. The gym is well equipped and the residents can enjoy the common room on the fourth floor. We are happy that we get to entertain our guests on the 4th floor lounge / game room , and my favorite the rooftop terrace that includes two barbecue grills. The management is always organizing social events so we get to meet our neighbors and enjoy the surroundings. I highly recommend IRON PIER Apartments if anyone is looking to have a downtown experience in Syracuse.

Great apartment building in downtown Syracuse. Relocated from the Upper East Side in Manhattan and…read morefound this beautiful loft style apartment. Modern appliances, very nice layout and finish. I would highly recommend living in this building. No maintenance issues. Parking (garage) available in the building.

We got the news that we would be relocating to Syracuse, NY. I looked and searched for a place to…read morelive that would take my two small dogs. After a long search, I found Emily's C. review here on Yelp and got very interested. I wanted to live where she lived. Emails and phone calls, scanning and faxing all done online. April and Steve, from administrative staff were very helpful. Chip and maintenance staff are wonderful as Emily stated. Our apartment is gorgeous, marble, granite, brazilian hardwood floors, SS appliances, 24/7 security. Available parking underground at an additional fee. We love that post office, bank, library, cafe, bus stop, the Landmark Theater is around us. It is Downtown, and we see all kinds of people. They are all doing their own thing, just go about your business and you will be fine. Lots of people either work around here and here in this building. Plenty of great restaurants, things to see and places to visit. We love it here.

The creek walk is nice because there is a lot of trees along the walk which allows shade. The walk…read morealso has different elements that you can enjoy such as the water the runs in different spots along the walk. I have enjoyed reading the history facts and all of the nature information that is posted along the trail. It's nice because some days you can walk by and find a concert, or a band playing live music or you can see someone paddling along Onondaga lake in a paddle boat.

I have been a resident at Creekwalk Commons for about 5 months now and I am extremely happy with…read moreit! I am a recent college grad currently in grad school at LeMoyne College and I share a 2 bedroom suite with 2 other roommates. To split this apartment 3 ways is honestly the best deal around for all the amenities Creekwalk has to offer! I love that it is furnished because I didn't have any bedroom furniture after graduating college. I also really love the fact that everything is included! Although the garage is not affiliated with Creekwalk I was really set on living somewhere that had access to a closed garage because of the horrible Syracuse winters. It is conveniently connected to the building by an overpass. The open floor plans and large windows are very attractive as well as the up to date kitchen appliances. I also really like that there is a trash room on every floor so I don't have to go out to a dumpster. The gym is a nice amenity. Creekwalk is in such a convenient location, right off 690 and just about a block away from Armory Square...It's great to be able to walk to the bars and restaurants! The only complaint I have about the building is that with the high ceilings there isn't much of a sound barrier between apartments. I'm not sure if I just have noisy neighbors but I unfortunately often can hear their music and sometimes their TV.... Otherwise the building is perfect for a busy grad student or young professional! The building manager Brad is super easy to work with and really wants to help you out in anyway he can. Overall I am very pleased with my experience here and will be resigning my lease for another 12 months!

I'm in need of low income based income apartment I'm living in a motel room right now I have other…read moredocuments saying I have been selected low income based rent apartment but I rather be somewhere nice and quiet I was called today and I asked how much the rent she said 1700 I only get $566 a month from disability

I lived here since 2019. As a tenant haven't seen so much high turnover and crime going high around…read morehere since the year I moved in. This place is supposed to be family friendly but since the new managers have taken over it's become "the hood of Liverpool" cops or first responders are here all the time. Management always wants to get paid by tenants but never want to fix nothing. Maintenance people have came and left. If your looking for decent housing. Run! I'm glad to be leaving! This place has gone down hill big time!

The crime and sexual assaults and domestic violence in this complex is unheard of it's so bad we…read morehad to put cameras up to watch our cars from vandalism and theft needles all over in the summer people drinking loud music in parking lots drug use right outside no pool mold and basement flooding electrical problems false documentation for programs the property manager is not responsible and don't keep track of anything or respond to calls or emails to fix things rent was raised this is not a place to raise a child or if your in recovery do not live here

When I first moved in, one of the maintenance guys told me "these buildings were built very…read morequickly" and then gave me a look. He was not wrong hahahaha don't live here

When I first moved in here I enjoyed it. However, since then your management team has been a…read morenightmare to deal with. Gary (maintenance) blames everything on the tenant, lies to cover his own butt, and refuses to help with anything work related. Dave (maintenance) was incredibly racist towards my girlfriend to the point where I asked for him not to ever stop and help me here again. Dave said another maintenance guy Tim who they've since let go was "lazy and useless". He may have felt that way but he should not have shared that with me. When Ryan came on board (head of maintenance) Dave lied to Ryan about several issues again because it seems the running theme here is cover your butt, take as much money as possible from every tenant from the time they first move in and do as little as possible to be there when the tenant needs anything at all. Ryan said there's a 100% disconnect with the office and maintenance, that Amanda brushes a lot under the table. And several other comments that I don't feel comfortable repeating as Ryan was the only nice staff member I met. The one time I met him he seemed very nice and genuine with my best interest at heart. Ryan did say that unfortunately how the complex was built they used the cheapest of materials and every issue I've ran into is common and things they deal with everyday. Gary said the units here are not the Cadillac of units, the appliances are not the Cadillac of appliances however the way I see it is I'm paying for a Cadillac of an apartment especially since I'm paying $1650 a month for a 1 bedroom apartment. Amanda (property manager of The Landings) is a malicious liar and she'll do everything in her power to make herself and her team look the best. However, she does not care about anyone other than herself, the money she's bringing in here and does not care about the tenants. She has had personal attacks against me. She has lied multiple times to my family. I could go on and on. I don't have the time to. The way you all talk to your own staff and workers, from what the lifeguards have told me, what Ryan (head of maintenance) has shared amongst the two of us, that he told me to keep between himself and I about Amanda to how management blames everything on a tenant, is the craziest and most absurd behavior I've ever seen in customer service, let alone a 1 bedroom apartment that I'm paying $1650 a month for. This is the most rigged complex I've ever lived in. I'm shocked you can even talk to your tenants the way you do. I moved in less than two years ago at $1250 and I'm now paying $1650. If I could review this complex and staff less than a zero I would. It's a nice looking apartment in a beautiful part of Baldwinsville. That's all you pay for is that it's in a good section of Baldwinsville and it's a nice looking apartment. As you live here longer the lies expand, they refuse to help you with anything including even the biggest emergencies and the staff is so incredibly rude.