Working with Charter Pacific Lending Corp was an absolute pleasure. As someone who's already gone through the refinancing process multiple times, I cannot overstate how amazingly smooth our refinancing process was. We've worked with enough service providers to see the difference that makes the difference. You'll be in great hands with Babak and team for your refinancing needs. You'll see nothing but integrity, care, promptness and professionalism. read more

I just completed refinancing my rental property with Charter Pacific Lending and can confidently say this was the smoothest I've experienced a real estate loan process. I've had numerous past experiences with real estate finance and found Babak and his team to be highly professional, efficient, up front and pleasant to work week. To the point that they brought the loan documents to our house at 6:30 am last Friday to accommodate our busy schedule while ensuring we close on time. Thank you Babak and staff at Charter Pacific for all your great service. I will recommend you to my friends without hesitation. read more

My husband and I have been working with Babak and his team at charter pacific lending for the past 10 years. First, he financed the loan on our newly bought home. A few years later, he refinanced it with a great rate and just recently we refinanced again with him with an excellent rate. Babak and his team have been very professional, on time and caring every time. The process is always quick, efficient, paperless and explained thoroughly. We will always use their services and can't imagine going anywhere else. It gives us such a peace of mind to know someone can take such good care of you and your needs. We highly recommend Babak and his team to everyone. Thank you so much for all you have done for us!! read more

Where to start?! From Babak to the teams he works with are there for you from beginning to the end. I would definitely work with him in the near future and suggest you should too! read more

I highly recommend Charter Pacific if you are looking to buy a home especially if you are a first-time homebuyer. Babak and his team are very professional, knowledgeable, and responsive throughout the entire process. As a first-time homebuyer, I couldn't have been in better hands with him. Babak made everything super easy for me and helped answer all the questions I had on this journey. On top of that, he got me an amazing rate and credit! Thank you so much, Babak, looking forward to working with you again in the future. read more

We have used Babak/Charter Pacific Lending Corp for 1 refinance and 1 mortgage. His service is excellent, he always gets you the best rate and deals on costs... and most importantly he tells it like it is. They make it easy and painless and are always there to help and answer any and all questions. We couldn't be happier and have always recommended Charter Pacific to all our friends. Thanks Babak Jan! read more

Babak and his team are amazing to work with. As a first time home buyer it was reassuring that they had my back. They kept me informed of the process every step of the way and were patient with me as they thoroughly answered all my questions. They always responded to me in a timely manner. And the rate of the loan was hard to beat! read more

Always so easy to refinance with Babak and his team. This is virtually effortless once the initial documents are sent in to enable them to start the refi. I will work with Babak for all future refi's. No cost out of pocket and easy as pie. read more

Babak and his team provided excellent and quality service from the beginning to the very end of my refinance process. Everything was seamless. This team was promptly responsive, accessible, and most certainly kept my best interests at the forefront. Babak is a true businessman who is highly knowledgeable and personable. Babak went over and beyond my expectations to close out the deal and ensure success. read more

I had such a wonderful experience working with Babak and his team at Charter Pacific Lending for the purchase of my new condo! The entire process was seamless, the service provided was exceptional and the level of support that I received from Babak and team along the way truly made my experience as a first time home buyer beyond pleasant. I highly recommend them to all! A+++ read more

Babak and his team are fantastic. We have used his services for the past twenty plus years. He is very thorough and explains everything step by step for me and my husband. So, there was never any confusion or questions about what was going to happen next. We got the best rate and the best service possible. He knows the ins and outs of the business. I would not go with anyone else and would definitely refer him to all my friends and family members. read more

My husband and I are first time home owners this year. Babak helped us to get the best rates for our interest rate. And everybody on the team were so helpful as well. We are thankful to have worked with Babak. He was kind, helpful, and trustworthy. read more

Babak team help me through out my process of owning my own place and walk me through the whole process step by step I will always be really thankful. I truly recommend his services since they are really professional, helpful and they always keep constant communication. They make you feel so comfortable. Thank you Babak for helping me accomplish one of my goal in life. Sincerely Carla read more

Babak and Alissa did a phenomenal job getting us approved for our first mortgage, they spent tons of time guiding us through the process and handled an accelerated closing timeline while making our loan approval as stress-free as it could possibly get! Looking forward to years of continued partnership with Babak and team. read more

Babak's group was efficient and got the job done on time and exactly as we were initially quoted. It was easy to see the options we had, choose what worked best for us and move forward even during a pandemic. read more

Babak and his team helped me with my mortgage on my first home, a few months ago. Buying my first home was one of the most exciting and stressful experiences of my life. Babak took the time to personally call me numerous times since he knew how anxious I was. The entire team made themselves extremely available and treated me like I was their only client. I was so impressed by how patient the team entire team was with my numerous questions and various concerns. Everyone on the team was extremely knowledgeable and professional. They took the time to explain everything to me, step-by-step. At no point during the process was I in the dark on where we were with my loan - this is so critical when making an investment of this caliber for the first time. I cannot thank Babak, Alissa, and the entire time for all of their support! read more

Babak Moghaddam was great to work with -- cannot recommend highly enough. He guided us through the mortgage process and was always available to answer questions. He was incredibly responsive and met every deadline. Anytime we contacted him during our on-and-off multi-year house-hunt he responded within the hour -- usually faster. When we finally did have an offer accepted he got us the most competitive interest rate available and he cleared our loan contingency in 7 working days!! Would recommend him to anyone. read more

We are very happy with this company, awesome services and super fast response, our rep is also very reliable, he will take care of our need even when he is on vacation, best of all, he seem very knowledgeable in his area, we are pleases with him. read more

I love Charter Pacific and all they have done for me since 2013. From helping me get my first loan for my first house, to helping me refinance twice, to simply providing great advice and feedback. I especially appreciate Babak and how detailed he is and how quick he replies to any emails I may have sent, no matter the day or time. I can always rest assured that whatever my purpose is, Babak and team will see it through. He works great with my realtor, which overall makes anything home finance related, stress free and a breeze. Thank you ChartPac read more

It was such a pleasure working with Babak and the rest of his team at Charter Pacific. Babak was very helpful and patient in answering all of my questions and he always responded in a timely manner. Babak was always upfront with me so I knew what I was in for and I was very pleased with how thorough he was in explaining everything in a manner that was detailed but easy to understand. He is a man of his word and I definitely plan to come back for any refinances in the future! read more

Amazing service from start to finish. Dealing with Babak and his team was flawless. Everyone was helpful and patient and always got back to me in a timely manner and answered every question I had. They were able to get my husband and I the best deal for our refinance. Thank you Charter Pacific- Your all amazing. read more

I recently refinanced two homes and from my first contact to closing of my refinancing was only 15 days! Babak and his team were absolutely on top of my refinancing and there were absolutely no surprises. This is the fourth refinancing I've done with Charter Pacific and I would highly recommend contacting Babak and his team if you are moving, refinancing, buying investment property, consolidating debt or doing home improvements. read more

This review long overdue. Babak and his team at Charter Pacific walked us through the loan process when we bought our first home back in 2013. Super professional, helpful and most importantly they have great integrity. Circle around 2019, they helped through it all again with my dad's home loan. Nothing has changed. For kicks, I shopped around for rates to compare but Charter was lower by a decent amount, especially compared to the retail guys. If you want piece of mind, and someone you can trust, look no further. The home loan process can be a complicated process but these guys definitely make it easy! read more

This is the 4th occasion we use The Outstanding service provided by Charter Pacific. Babak and his team are always on point and communication on key. Our questions and comments are always addressed. Babak and his team are professional and make financing or refinancing a home a pleasure and not a chore. Babak's expertise is greatly appreciated and I look forward to using his services again . I am Compelled to add to my review about Babak and his Team ! Just 2 weeks ago we closed escrow . Babak and his team again came thru making the process appear seamless ! He provided me with a pre-qualification letter, we discussed my loan options , he provided me my mortgage payments using the different loans, down payments etc. He is PHENOMENAL! He and Sara his assistant are on point, keep you informed throughout this process, return your calls in such a timely manner, and all questions/concerns are immediately addressed and addressed with Care . I have worked with him on home purchases and refinances ( Babak will notify you when the interest rates drop or reach out to you to consider refinancing and save you a lot of money in the long ) . I Trust Babak and his team and Will Continue to use his Expert Services . read more

I've been working with Charter Pacific for a number of years. First, for a refinance that saved us a TON of money, then and more recently, for a new home purchase. I have been blown away by how communicative, transparent, and easy to work with the ENTIRE staff is at Charter Pacific. Literally every interaction is pleasant and I felt like I had a true partner in what is normally a very difficult process (but they made it easy). I will give their team the single biggest complement I could possibly give - they have my business for life. They should have yours, too. read more

Babak at Charter Pacific Lending is very professional and kind. He and his staff allowed the process to work smooth, even when purchasing a property from out of state and on a tight timeline. Very thorough, detail oriented, and helpful. Highly recommend the use of their services for any lending needs. You will be hard -pressed to find better. read more

Babak and his team are simply the best. I can't compare them to anyone else, because I've only ever used them. They were referred to me by a friend, and they made my first home-buying experience as easy and painless as possible. Over the years, we've purchased another home and refinanced approximately a million times, and the process just gets better and better as times change and requirements evolve, etc. Clearly, their emphasis is on good and consistent communication, and easy to use tools that make moving the process along so simple! They make you feel so well taken care of throughout the whole process. read more

Babak and his team are the best to work with! They are super professional and honestly got me the best rates out there for refinancing my home loan. Highly recommended! read more

I couldn't have anything better to say about my experience working with Babak and Charter Pac. Closing in 30 days in the middle of a pandemic is not easy, but from day 1 Babak and his team were so on top of everything. He was very open about everything, set realistic expectations, and then helped us execute throughout the process. As a first time home owner there was a lot I did not know, so having Babak and his team in my corner made all the difference. His level of personalization and customer commitment is the exact reason why people should work with Babak and Charter Pac over one of the big industry names. I even found out after my home closed that the selling realtor had concerns of closing on time, but once Babak's team got engaged all of those concerns went away. Going through this process can be stressful, and I would highly recommend working with Babak if you want a stress-free experience handled by a professional. I look forward to working with him again on my future financing needs! read more

I worked with Babak and Sarah from Charter Pacific Lending for my first home purchase. I highly and absolutely recommend them as your trusted mortgage broker, and will be using them for any future purchases or refinances. These individuals made the daunting process of escrow so much easier - guiding you on each and every step, offering advice and recommendations as you need it. Babak is honest and a straight shooter. He's able to produce extremely competitive rates, and with his relationship with the lenders, he was able to close a week early even with an HOA involved. The team is meticulous, attentive, communicative, and just so on top of everything. Exactly what you want in a broker. I cannot emphasize enough how amazing Babak and his team are! read more

I just want to thanks to Babak and his team that once again they did a great job for me to refinance my home and save me hundreds of dollars i live at Granada Hills to far from his location but because of his honesty and previous experience i have been customer for last 18 years he made all those transactions and paper works to easy that i refereed my friend and family from Glendale or Burbank to him. thank u so much for everything and god bless you. read more

Babak and Allison were a pure joy to work with and very accommodating throughout our refi. They were friendly, helpful, efficient and kept us informed through every step. The entire process of our refi was smooth and come highly recommended. You'll be in great hands with Babak! read more

When the loan on our home closed a year ago, Babak said he would contact me if rates dropped. Exactly a year later, Babak contacted me with a great rate with no closing costs. Babak and team make the process so easy and explain everything with such great detail. To top it off, Sarah came to our home to have my wife and I notarize loan docs. That is first class service. Thank you again! read more

I worked with Babak and his team for both my re-finance of an existing loan as well as a new loan .I love how easy Babak and his team make the process; not to mention the great rates they can get you. I do have what most people would consider a crazy schedule which makes talking on the phone or gong into an office for personal manners very difficult.. Babak and the team really worked around my schedule and were always responsive via email. For my refi, the team met me at a starbucks at 5:00 AM to sign the papers prior to a flight! Several times I needed a last minute pre-approval letter with specific verbiage in it and each time Babak would help out even if on vacation/out of the office.. I will certainly continue going back to Charter Pacific .. So I've raved about how great Babak and his team are and I've only met one person from the team once and that was during my signing.. Everything else was done online ( A major factor in the 5 stars:) ) Highly recommend. read more

I am very thankful for Babak's professional, responsive and honest assistance with the whole mortgage process from beginning to end. In our first conversation he deliberately walked us through the whole process in a simplified and understandable terms/words. He made himself available to us throughout the entire process and explain all the details one by one for each step. From beginning to end, he was informative, extremely thorough, and attentive to our financial needs, thus making sure that we were getting the best deal possible. The level of care, attention to detail, and professionalism demonstrated by Babak and his team far surpassed my expectations. read more

Purchasing a home can be overwhelming but Babak made the process easy. He was always quick and responsive to answer my questions, and made sure I understood everything. Throughout the process, Babak and his team kept me updated throughout. It was reassuring to know that at anytime I could contact them and receive an immediate response. Both my agent and the seller's agent had high praise for Babak. For those reasons, I highly recommend Babak. He truly is a wonderful person and played a valuable part in my home buying experience. Thank you Babak, and your amazing team for making my home buying experience go so smoothly! read more

I've used Charter Pacific Lending for an original loan twice, and for 3 or 4 refinance loans. Each time, they were excellent. What impresses me most is the communication: very prompt, and so clear. No matter how many questions I have, they always explain right away, so I understand. I really, really appreciate that. I have recommended Charter Pacific to family and friends, and they all agree: working with this company actually makes getting a loan enjoyable. Than you! read more

We have worked with Babak and his team twice now and wouldn't hesitate to call him over and over again. They are the most professional and ethical lending company, they work with you throughout the entire process and go above and beyond to make the process smooth and stress free. Always available for any questions or concerns, provide clear explanations and advice when needed. A process that is normally stressful itself, goes easy and smooth, we don't feel alone Thank you Babak and all Charter Pacific Team read more

Let me begin by saying that our resent experience with Charter Pacific Lending concerning our mortgage requirements were met with an ethical professionalism that I have never experienced in a mortgage company before. Our mortgage was an especially complicated type and the owner, Babak Moghaddam, and his associate, John Lund, could not have been more helpful. They were with us every step of the way and were happy to answer all our questions as well as educate us during the more complicated details. Their work with the lender was able to procure for us an excellent rate and everything went like clockwork. You would be a fool to not give Charter Pacific Lending an opportunity to assist you with your Mortgage needs. read more

I just refinanced my mortgage & got an awesome low rate. I am now saving about $400/month. The process was so smooth & paperless. I loved it. There was no hidden fees & no surprises. The rate was exactly what I was quoted. Babak & staff were very professional & prompt. Thank you Charter Pacific. read more