Cardwell reached out to us about our review to try to make us more satisfied. They offered us a…read morebetter explanation of the charges and a discount because of the circumstances. We appreciate their contacting us and their response to the matter.

Extremely disappointed with the lack of customer service from this company. I ask for an estimate…read morefor a 50 gallon hot water heater. The estimator advised it should cost between $3000-$3500 with my discounted labor rate as a result of a maintenance contract I have. I get the written estimate the next day and it was for a 40 gallon water heater and the cost was $4,100 with my discount. In the meantime, I got 2 other estimates for a 50 gallon water heater for $2,395 and $2,250. It seems as though this company is not giving the customer the promised labor rate discount they promise when they have you sign up for a maintenance contract. Either that, or they just inflate the actual price to make up for the discount. Either way, I am now looking for a new HVAC company with honest pricing and accurate estimates.

I'm new in the area and needed a reliable plumber to replace my kitchen faucet. Kevin Kaspar of…read moreFilan and Conner Plumbing provided more than just reliability. Kevin was punctual, knowledgeable, professional, and pleasant, and he made recommendations for issues that I wasn't even aware of. If I have other plumbing issues, I will be sure to contact Kevin at Filan and Conner. Josephine D, Atco, NJ

Responding to them having "no record" of the visit. This…read moresums up everything. You can't keep proper inventory or par levels of Rheem or Bradford HWHs, despite their popularity. We also failed our inspection. So, of course you don't have "any record," because you're sloppy.

We are relatively new to using Dormann's Heating & Cooling. We switched to them after using another…read morecompany for many years that suddenly was treating us like strangers. We now use both Dormann's HVAC and Plumbing service, we feel good about using local family owned businesses. So far all our experiences with Dormann's Heating & Cooling. All work has been done professionally and well. They set us up with a Mitsubishi split system heating/cooling system for an un-airconditioned upstairs bedroom. They also fixed something the previous company should never have left be the way it was. We are very happy with our switch!

Mr. Dormann and his staff provided amazing service from the moment I contacted them for a…read moreconsultation and estimate. Mr. Dormann arrived and took time to evaluate my home to assure that I would have a system that matched my needs perfectly. From the moment I made a decision to purchase the team was prompt and professional. They were efficient and took care to assure my home was protected and clean. Now months later they have already come to inspect and service my system after I called them with a question. I am completely satisfied with the performance and quality of the HVAC system and feel confident that the Dormann team backs up their work and products. I highly recommend this company.

While I was quite pleased with the technician who visited my home, and the inspection and…read moretroubleshooting he did, I was very shocked at the level of markup on the parts that I was offered. I was told that a new capacitor was going to be about $170 ($25 for the exact item he used), and the fan motor was to be over $300+$70 for overnight delivery (fan motors cost $120-$170 depending on where you bought from). While ACE is obviously in the business of making money (who isn't), this was beyond typical markup that one would expect to pay. Paid the service fee ($110/hr) and sourced the parts on my own. Again, tech was great, taught me a few things about the system since I just recently bought the house, but unfortunately would not be able to recommend.

Ed and his guys came out quickly to diagnose our heater. They explained the issues and due to its…read moreage, and provided a quote for replacement. After checking with a few well known companies, we went with Ed. He offered a better product, at a better price. They installed within 4 days. New furnace works great and they also fixed up some other related issues. They were recommended to me by a family member. Said they were honest, offer good prices and do great work. Can't recommend them enough.

Been working with All Ways for years and they are efficient and timely…read more Had a vibration in my flooring when furnace came on. My service provider inadvertently moved a pipe which All Ways found. They came out same day and it was resolved. Can't ask for more than that. Highly recommend .

Our heat was dropping fast and they came within 1/2 hour and not only fixed the problem but cleaned…read moreour unit. We have been dealing with them for over 10 years and they are super reliable. They also installed our air conditioning years ago and it changed our lives. I would highly recommend calling them for your heating and air conditioning needs!

this review is not for t j eckarat associates...they have gone over and above trying to help me!…read morethis is about reheem and their subdivision...( sure comfort hvac systems ) people stay away from rheem products such as their hvac systems and sub-divisions like sure comfort! i will never buy any products from rheem ever! i have an hvac system ( sure ) that is 2 years old and under warranty, and the furnace blower went bad and i am waiting almost 2 weeks for a replacement! i am a 75-year-old hadicapped male with health issues and ended up in the emergency room with heat exhaution! i intend to write as many google reviews as possible about the company ( reheem )!!! shame on you rheem! they reached out to me with customer service reps who have no clue what they are doing and all they say is...we are really sorry you are having this problem1 what kind of company has no spare parts for their systems....so much for warranties!

A quick, professional and painless experience after our heat went out a week before Christmas.read more

I have been using CBM for years for my personal home as well as my clients and I wouldn't use…read moreanyone else. They are prompt in returning calls and scheduling appointments. They are always professional and honest. Everyone I have referred to them has been extremely happy. As a real estate professional I refer out a lot of contractors to clients for home inspection repairs as well as normal maintenance on their homes. Over the years I have seen the Good, the Bad and the Ugly when it come to contractors. I know that I can trust my reputation to CBM when I refer them to a client. They have always had competitive pricing and been very straight forward and honest when it come to their work.

Arrived on schedule. Polite, explained service and what they found. I am quite pleased.read more

Full disclosure, I wanted to give 4.5 instead of 5, because they are expensive, BUT, so is everyone…read moreelse, AND they did right by me in my instance, so I went with 5 instead of 4. I was having an issue with my zoned HVAC. My dampers NEVER closed, and no matter what the temperature was in one zone, if the other called for AC/heat, the other zone got it as well. This led to my upstairs being like 6/7 degrees different than the downstairs, and a horribly inefficient HVAC system running non stop. I'm pretty handy, and did all of MY DIY troubleshooting, and narrowed it down to a board issue, but since I couldn't figure it out, I called in the big guns. I was a little annoyed when I first called McCallisters, because the receptionist seemed absolutely hellbent on getting my payment info before scheduling me, but I'll get to that in a minute. Eventually, they sent out a tech, Kadim, that came to take a look. Kadim showed up, and despite spending a GOOD amount of time with my system, he couldn't figure out what was wrong. BUT, he came to the same hypothesis that I did, suggesting it was a board issue. He even stated that he wasn't SURE, and therefore didn't want to tell me anything conclusive, which I appreciated. He told me that Joe, the service manager, would reach out to me soon, after they discussed the issue and looked at the pictures Kadim took. About that payment stuff; I got a call from Joe, who informed me that they were going to send out another tech with a little more zoned HVAC experience, and also verified that they didn't charge me for the diagnostic the first time, since they never actually diagnosed the problem. Again, a good, honest business practice. SO, today: second tech shows up (Dave), does some diagnostic, and verifies that it IS a board issue, but that the board isn't bad, just had one wire incorrect! He had me test the system, and I finally got to see the zone 1 dampers close! Not only does it fix the issue, and will start saving me money by not having the AC run constantly, but I didn't have to buy a new board and pay the labor to have it all installed. The full cost was more than I would have liked for a diagnostic, and to move one wire, but it fixed the issue, and actually saved me money in the long run. So I'll chalk it up as just the cost of being a homeowner. Either way, I'm super happy with how the whole situation with McCallisters played out. They were quick, (both visits/phone calls etc, took place over like 4 business days), extremely polite and professional, and thorough.

Great honest service, reliable and friendly. Troy Termyna quickly diagnosed our problem with our…read moregas furnace and the problem was resolved.