New bank centrally located in Town Madison. It's directly across from Toyota Field and located next…read moreto The Yard Milkshake Bar and the other eateries. You can park on the street around the corner or in the lot behind. They have a walk up ATM located right off the front of the building facing Town Madison Blvd and Toyota Field if you need to stop and get some cash. This is the Main entrance as well as an additional entrance behind. They also have additional drive up Tellers and ATMs located in the lot behind. This is a nice amenity for the residents of Town Madison as well as visitors. Glad to have First National Bank in the neighborhood.

Just a short note on the friendliness and courtesy of the staff at your bank. It would be ice if…read moreall banks treated their customers and future customers this way.

I moved my business accounts to ServisFirst Bank four years ago when they moved to Huntsville…read more They have been in Birmingham for a long time but started to branch out. We were shopping for a new bank for our business because of all the issues we were having with our previous bank. After inquiring about ServisFirst, the bank president and VP approached us about moving our business to them. They gave us some better options than what we've had so we accepted. We are now on our fourth year and are completely satisfied. Staff is always friendly and helpful.

I have never been to this location. No matter how many times I tried to delete the draft, I…read morecouldn't.

Redstone Federal Credit Union is the best place to do your banking with experienced and caring…read moreemployees. Love Redstone!!

I have been with this bank ever since we moved from the Midwest and we haven't really ever had any…read moreproblems! Don't have a reason to leave!

I've been with wells Fargo for over 30+ years and the business and service had improve to one of…read morethe highest level of taking care of their customers service.

Thursday around lunch. 1 teller training a new teller. Long line and no other employees seem to…read moregive a crap to help. Service, what service? I would not come back but it is the closest branch.

Very slow on responding. They have you on hold to long for comfort. They act like you have time to…read morehang and wait for them to answer. Hire some more people.

Needed to make a deposit to my bank in California while I was in Alabama. Alabama Credit Union is…read morea sister credit union so I made the drive. It is located on the beautiful University of Alabama Huntsville campus. Even though there was a line of about 5 people in front of me, the wait was no bother to me. The tellers were quick and exceptionally friendly. The bank is clean and quite charming, decorated ot the nines for Christmas. If I lived in this city I would definitely do my banking with Alabama Credit Union.

Customer service is HORRIBLE!!! They refuse to remove a hold on my account without charging a fee -…read moreeven though I have the actual check that the payee could not cash because I made it out incorrectly. When I complained, they cut me off from the chat, and they blocked my phone number so I could not contact another customer service representative. Do yourself a huge favor and stay away from this greedy, horrible company. You would do better to store your money in a mattress.

Went to my local pnc bank to buy euros. Asked about fees and if they tacked on anything to buy…read moreeuros. Told no it was at whatever the exchange rate. Exchange rate was $1.01 to euro. Was charged $1.09. Thought it was high as euro/ dollar were close to parity. So they do charge extra to exchange which is ok if told to customer upfront. Did a little digging. 1.04 at RFCU. PNC one of if not the highest in town. Just because your a customer do not expect a good deal. Lesson learned. Buyer beware. Check exchange rate before you leave home.

The branch in 5 points is the worst not helpful at all they can't help me with money that came out…read moretorn ( pull the cameras) but since they don't serve there own ATM she went and got an 1 800 number of the ATM guess who the 800 belonged to Regions they tell me they are just a call center that the branch with the money has to do it so I call them back they are going to make an 85 yr old women file a claim this is ridiculous now my mother is freaking out because she doesn't understand it's a bank she just wanted to get her money and pay her bill which now is going to be late and added stress to her already weak body.. wonder if thats how they treat there mother's it's a shame and exactly why I know longer bank with them they do not care about there customers ..

My husband and I have had an account with Regions Bank since 1962. During this time, we have not…read morehad a problem with this bank. Recently, I received a call from their Fraud Department making me aware that someone was trying to charge to my credit card in another state, that they had cancelled the card and a new card was in the mail. I went in to a branch near me last year and was able to get the funds I needed with a personal loan within a few days. I do not know the recent rating of Regions, but at one time they were rated one of the strongest banks in America. One cannot do better than to have their money deposited in this bank. Fact: No bank will freely give out information regarding any account unless you have in hand all the information needed to complete the transaction you are calling about. I found the telephone number of several banks this afternoon simply by "Googling" the name of the bank, and then clicking on "location."

Logistically, my job requires me to use this specific bank. If that was not the case, I would never…read moreuse this location personally or professionally.

If you have a relative that died and had an account here, know that Regions does not close their…read morefree Zelle account when the account is closed. They leave it open. They will also tell you that they cannot close it unless they speak with the dead person. Then they will insists that the only other option is to have the person with power of attorney (you know, the person who closed the account) show up in person to close the account AGAIN. They don't care if that person doesn't have access to a Regions bank within 1500 miles. They didn't do their job so it's your fault. Let me know if there are any others out there. Might be time for a class action lawsuit

Been a member for decades. Inquired about insurance. Auto, Medicare, Homeowners. Never got in…read moretouch with anyone meaningful. Got the run around, "we'll call you", had an office meeting at the downtown RFCU branch insurance office that they didn't followed up on. This happened about 3 separate occassions. RFCU could save a lot of money for the members if they closed down the "Insurance" office and laid off all those that allegedly work there. Seems like they don't do anything useful for the members.

It seems that they are only concerned about makng money for the credit union. Over the years their…read moreattitude has become all about themselves and the customer is always wrong. I'm done with them.