Why am I not banking here?!?…read more I came in today to pay off my car loan in full and the process could not have gone better! I bank with Chase but the loan was through Wells Fargo. I was greeted right away, I was sat down and we got right to business. I believe her name was Nireya (sorry if I'm butchering it), she was fantastic! She called the dealer service and got every last bit of info I needed. We opted for the right transaction method for me and then I went off to the teller to hand in a check. He was super nice too! I've never seen such happy people at a bank! I've dealt with my fair share of banks too. He was super helpful and even congratulated me on finally paying off my loan. I'm definitely gonna keep an eye out on any specials to start a checking account here. There's plenty of parking too, the drive thru is super convenient as well. Can't wait to bank here!

This review is short sweet and simple…read more Parking is always available. Employees are always helpful and quick. They're informative and honest when I've been here to ask about loans or when opening accounts. Only time I've ever had an issue with the ATMs is when it wouldn't receive any more deposits for the day. Yet, that's not an issue because they have easy access to other on site ATMs.

You can't reach anyone at the branch, then someone out of the country-Philippians picks up, i give…read moremy SS number but they want my full account and not the last four numbers?

I usually have a great experience at Citibank and have been banking with them for about 42 years…read more Today was awful. When I asked to wire transfer some money the teller was rude and curt as if I was an inconvenience. .

The worst ...there's one person taking appointments . I waited too long. They need to advise their…read morestaff to not be so personal with customers and just handle the task at hand.

For whatever reason they have cars parked in the drive-thru, I pull up waiting for at least 10…read moreminutes until the security guard tells me to come inside and I'm like wait. Why is it closed, yet cars are parked in there and appear as if the drive thru is open. I sign in and need to speak with a customer service person and as I type this review it has now been 1 hour of waiting. I literally waited in my car because there were no seats to sit in. I would not recommend this branch because it seems this branch is just too slow. There's staff everywhere, but the service is very slow. If you can drive to another town, I would advise this.

I dont bank with this bank but I make deposits into my ladies account and they are always nice…read morepolite and welcoming when u come thru the door they greet you and they handle their business..the teller with the short hair and glasses is wonderful, they are just a great staff together, the other teller I believe her name is jamillah jones, she and I was talking bout ole school music but not skipping a beat she was on point, she handled her business as if we wasnt engaged in a fun conversation...they make sure they serve u to perfection I like the staff and the way they engage with their bankers...its just awesome &

I've been coming hear since I was a child and opened my first account as a teenager. This bank has…read moregreat customer service all the time. Kind and friendly bank employees from the tellers to the security service !

I don't get it or all of the Citibank's closing in the area I came to two of them according to Yelp…read moreand I get there and it's like a hardware store and I took a picture of it if it's reported as closed you have to actually print something and report it closed this way people don't go to it that's the point of yelp I don't get it I'm so confused right now I can't even take it I'm surrounded by Doobie and crazy people I'm definitely in the wrong area I need to go back to Nutley or something and back to Las Vegas because New Jersey is freaking me out everything is closed on yelp in New Jersey why is that and how was it not reported I see an investors bank across the street why is it so hard to find a Citibank I need money I need like big-time money not money that I can draw from an ATM you're killing me

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 1,000 branches, complemented by ATM's, online banking and mobile and tablet banking.

This review is regarding drive-through ATM service only. Since the drive-through ATM at the other…read moreNewark branch (487 Springfield Ave.), was out of service this morning, as usual, I drove an additional 20 minutes downtown during rush hour to use this branch's drive-through ATM. There are two (2) ATMs in the drive-through which I never have to wait to use. Very convenient and great customer service.

Was a customer for 6+ years, never carried a balance. Closed the account. After it was closed,…read morecapitol one reversed a contested charge without sending me a notice or statement. I didn't find out until I received a notice I was in default and owed late fees. I called, the issue was identified, the contested charge case reopened. The very next day they charged me another late fee exceeding the reversed charge. Refused to remove their own late fees generated by their own lack of communication created by their lack of advocacy on my behalf as a consumer using their products. Opinion, a disgusting and thuggish way to conduct business - but as long as they get money they don't care. Recommend AMEX for cards, Santander for other banking services. These guys are greasy.

The Chase bank is not appropriate to work with immigrants, they allowed you to open an account with…read moreyour single last name passport and your married last name SSn but when your request a credit card you can not be approved because your last name in the passport doesn't match with your Ssn ( married last name ). They are not familiar with all processes about how we get the documents is this country ( immigration documents proceed) and they don't accept your marriage certificate as a justification about why your last name doesn't match ! Conclusion if you are a immigrant in a document processing doesn't go at Chase Bank, they don't care about your status and doesn't know how. Sorry about my written mistakes. I hope you guys could be able to understand and take care with banks like that.

Absolutely the worst customer service. Came in to get something notarized and had to wait over 2…read morehours. Avoid coming here as the staff can care less

This bank is just and average bank however their lack of technology is a little bit concerning…read more Checks take a while to process Into your account and my debit card does not have tap to pay, not sure if all are like that

This bank is horrible. I should have known better than to open my accounts there. Who names their…read morebank after a sunken ship???! Their bank cards are wide open for fraudulent charges and their staff never graduated high school. Bank anywhere but here!!!! Matthew Enger

One of the personal bankers is very charismatic and really helps get things doneread more

Where should I start....? Okay, to label this location as "The Worst Branch In The Area" may be an…read moreunderstatement. From the unsociable Supervisor down to the lackluster tellers. The experience you have at this location could make you rethink your banking decision. Demographics should not determine how customers are treated!