Have done business with Chattanooga Propane for a while. Their prices are always better than the big companies. They are quick to give me service when I ask. read more

I was a new customer today. I was quoted one price when I ordered the propane and was told after delivery it would be 30 cent more per gallon. May not seem like much but that's a $50 difference. I requested a certain amount to be delivered by writing and by speaking to an employee. That was ignored and my tank was completely filled creating even more charges. What should have costed around $300 was now over $500. I called to have the price corrected and see what the company could do to fix the issue of overfilling my tank. I was given the owner, David. He was smart, condescending, and basically insulting trying to tell me that gas prices had increased weeks prior when just three days before I was quoted my price by an employee. All they could offer was to either pump the overage out of my tank or discount the propane some and leave it. Being berated, I stated that I would have to look elsewhere in the future in which David implied that would be the best option. Not a problem sir. You've lost me as a customer and my business that currently already uses you. I am fully aware businesses make mistakes and errors happen. I have a bigger problem with how you treated your customer and had no real desire to apologize and fix the issue without an attitude. read more

My family and I have done business with this Company for years and all of a sudden they changed management with a guy named David who yelled at me when I wanted to talk to the person and family member that owns the company flat out refused to give messages with me. I ordered gas from a tank I purchased from them three or maybe four years ago. They said I wax on the list two months ago. When I called back last month David yelled at me nonstop and told me he wouldn't give the owner a message and hung up on me. I proceeded to call the propane companies number and the girl who answered the phone gave me a totally cheaper price to deliver me the propane then David took the phone from me yelled at me and said I couldn't talk to anyone from the company he worked at. Please keep in mind it's getting down to freezing lately and I'm disabled and he's yelling and screaming at me after waiting three months ago he was so slow he couldn't bring it out then today I have no heat after buying a new tank from them and refused me heat to my home. Please fo yourself a favor and do not do business with this Company! If I could truly rate them negative I would! One start is to good for this Company that was locally owned and professional to hiring mean and disrespectful people like David. Call another propane company!!! This is totally unfortunate to wait three months till it's freezing and refuse service to you. Run as fast as you can!!! read more

Chattanooga Propane - This is an old propane bottle they switched out after I bought a new one that they kept and wouldn't return my new tank - Chattanooga, Tennessee