I love this salon and I have been going there for a few years now. I recently met Ashley who took care of my hair after me trying to bleach it at home- haha. She did not judge me but took extra care to make sure I was happy- even if I had to come back twice. She wanted to make sure I was 100% happy with my hair - and I am. Thank you so much for being so amazing! The rest of the staff seems very friendly and helpful too. Plus I love that when you spend over a certain amount on your hair services you always get a free gift- sometimes its shampoo, conditioner, flat iron spray. I recommend this salon! read more

my 5 year old needed a cut and they got me in right away was super happy about that, stylist Droov was outstanding with my little girl she loved it and loved the cute pink pen he gave her. I have taken her there many times and it's always been good for her but this time she really enjoyed it. She told me " mum 5 stars" so 5 stars it is. read more

I would like to compliment Veronica. I phoned for a haircut appointment and not having been to Chatters for a few years I didn't specify a hairdresser in particular. Lucky for me Veronica was it. I have short white hair and she did a great job. Beautiful cut and lovely style. Will be back! read more

Clean salon, great service, good communication, and I love my cut. Thank you Veronica!

Staff is always super friendly and it's never really slammed busy and loud when I visit. Prices are always great, although I never get color. I always end up getting exactly what I ask for, if not better. Highly recommend this salon and their staff. read more

Chatters Hair Salon - Hair Salons Near Me - New Westminster, British Columbia

*** To state first, I have not had services done here, so this review is based on product*** Newly reblondified after stints as both a brunette and a redhead, I needed some purple shampoo and blonde friendly conditioner to maintain my new highlights. This Chatters is an outlet, so I had to check it out to stock up. The product area is large - there is so much hair product funness I didn't know where to start. The first fist pump arrived when I spotted a bulk size bottle of my AG Silver Fox shampoo (it is for blonde and silver hair) on sale for $23. To put this in perspective, the last little bottle I bought at a salon was $20. And this one is like 3 times the size. I had a good look around; they have all the cool hair products, including my personal favorites: Bed Head (for styling products), Redken (best shampoo/conditions to fine/colored/damaged hair), CHI (strengthening and shine syrums) and my new favorite the Sexy Hair line (shampoo and conditioners). They also have pro hair tools, on sale at this location, and a good nail section. The staff was really friendly. I was there for a bit and they periodically checked in to make sure I was doing okay. I'm one of the shoppers who hates being bothered but will inquire if I have questions. They never hovered (which really pisses me off when I shop). So, I got: - Bulk bottle of AG Silver Fox shampoo (as mentioned) - Bulk bottle of Redken Blonde Glam conditioner, regular price $40 on sale for $20 (again, a small bottle usually runs $15 to 20). - Sexy Hair Chocolate Soymilk Shampoo, $12 reduced from $17 - Hot Tools small hair clips, pack of 12, I think they were $4 or so) - Clear plastic non-snag elastics, pack of 300, $3 The Sexy Hair Chocolate shampoo was an unnecessary buy - but it was on sale and my god it smells like chocolate. I asked one of the girls working there if she had tried it because I hadn't used Sexy Hair shampoo or conditioner and she had very positive feedback (it's a light shampoo, good for my fine/colored hair). I almost bought a bottle of CHI Silk Infusion (on sale for $7 from $13) but I have been stock piling on CHI and figured I was doing enough damage. Now, this was last week so the total has been exactly forgotten, it was in the $75 dollar range after tax. I know this sounds like a lot - but the AG shampoo will last me up to one year (you don't need to use a lot of it), the Sexy Hair probably 3 or 4 months (I rotate it with the AG since the purple shampoo used each wash can tint your hair), the conditioner probably 6 months, the clips until I lose them (PS: they hold hair aside well when styling), and the elastics, well they will last for 300 hair ties. The only thing that loses a star for me, was while they do have a fantastic selection of straightening irons across different price points, they curling iron selection was weak and I am in the market for a 1.5" iron. If you like salon hair products and tools, but not the salon prices I would definately recommend going out of your way to stock up here! read more

I have attached photos of before and after- check them out!! The situation: I had a previous stylist try to tone my ash brown hair and she made it reddish instead. I went back to her to fix it and she lifted my hair and then deposited colour that left my hair bright red and orange! I couldn't leave the house and panicked so i put dark dye to cover everything and was left with dark reddish patchy hair. In comes spencer! A friend recommended him to me and i doubted anyone in the world could fix the mess of the situation with my hair! Spencer listened to all my concerns, explained all my options in detail, and discussed what he could do. I don't know how he did it....but he turned my blackish red hair into a dark ash blond colour with dimension!! in one sitting!! He was also such a joy to talk with and i left with a free gift and coupons! To get back to where I was is going to be a process but i feel like a million bucks with my hair and i really feel he performed a miracle! Chatters is wonderful and welcoming, i recommend them to anyone! read more

Been going to be Melisa for over a year now and she never disappoints . She is a wizard with colour and taking my hair from brassy and brown to blond and beautiful and always leaves my hair healthy through the process . I couldn't have the colour I've always wanted without her. read more

Chatters Hair Salon - Hair Salons Near Me - New Westminster, British Columbia

Snowy at Chatters in Queensborough was my hair stylist. She gave me an amazing haircut, even fixed what I had cut on my own... She made me feel relaxed, even though usually I'm very nervous about haircuts. It was the first time in years that I actually felt happy leaving the salon. I called to set an appointment a few days ago only to find out she was no longer working there. Needless to say I'm very, very sad. I got a cut by another person at Chatters it didn't compare at all to Snowy. SNOWY I hope you see this and know how much you're missed! I know you're doing something great!!! read more

Fed up with my uneven, mousy hair colour, I called Chatters to set up an appointment for a single-process colour. The receptionist was able to fit me in that same day! I love when this happens. Spencer was my stylist. He took the time to educate me a bit about colour theory and we arrived at a plan for my colour. I thought he would just slap on a single colour for my entire hair length, but he actually mixed up 2 or 3 colours to make sure that my damaged ends and my previously-uncoloured roots ended up the same shade. Spencer was great company to chat to (important if you have to spend the next hour with someone!) and his coworker Nicole was likewise friendly and helpful in grabbing me magazines while I was stuck in the chair. But the real highlight? The finished product. Lordy, my hair has never looked that good. I have no idea what he used on it (I should really go find out and buy a lot of it) but it was the silkiest, smoothest texture I've ever experienced. And straight as an arrow. And he didn't even *look* at a flatiron. Spencer, you did a beautiful job. A relaxing afternoon with friendly and entertaining people, a bit of pampering, and beautiful rich brown glossy hair at the end? for $80? Done and done! Can't wait to be back. Oh, the practicals: Parking is not a problem. Getting there on transit is. The salon is also a beauty supply store, and they have a wide selection of hair care products, tools, nail supplies, bath stuff, et cetera. Hours? Unsure. Probably 10 to 5, or so. They're open 7 days a week. read more

friendly stuff, I loved it so much , such a great and clean environment thank you for the beautiful experience

Tiffany is amazing! She is very professional and works efficiently while being fun to talk to Tiffany cut, coloured my roots, and gave me a beautiful balayage highlights on my medium brown naturally curly hair with a conditioning treatment and it came out so soft and moisturized and the colour was beautiful and not brassy! I'm Totally coming back here to her- I left feeling like a read more

I am not usually particular about hair salons. I only spend for a "major change" in my hair twice a year max. So before I went for a vacation, I decided to change it up a bit and get highlights. This is the first time I was going to do this so naturally, I didn't know what to ask for. I came in blind, but I was very specific about what I didn't want: GOLD or YELLOW streaks. Guess what I have?? Yepp! Gold streaks. It isn't ugly so I'm sure they knew what they were doing. It just wasn't what I wanted. For service that costs about $180, I say I deserved to have gotten what I wanted out of it. Nonetheless, the staff is friendly and attentive (except for the part where my stylist left me on the sink for my colour to develop after bleaching my hair for highlights. Apparently, my hair was too long for me to comfortable for the whole 30 mins of colour development). I usually go to Chura for any hair treatments. I decided to try this because it's closer to home. At least now I know Chura will be worth my drive. read more

I walked into this place and they offered an appointment right away with their apprentice Trevor, I was a little worried but went for it. He was so nice and understood what I wanted, i would definitely come back and make my appointment with him. read more

I used to come here to get my hair coloured regularly and have had the best experiences. Attentive and knowledgeable staff, great service, and have always loved the outcome of my hair. Unfortunately, the stylist I used to see has moved. When I called for an appointment, I was given a new stylist, Ashley. My hair is ruined. I came in to get my ombré touched up as it had been looking brassy as of late and said I wanted to go lighter. I also mentioned I would need a tiny trim afterwards. I saved some pictures on my phone to give her ideas of what I had in mind. Normally, they give you an estimate of cost before the service actually starts. None brought up. I also had to remind her twice that I asked for a coffee and during the FOUR AND A HALF HOURS I was there, not once was I offered a magazine or anything to read while she left me, I had to get one myself. When it came time to rinse there was no scalp massage and she didn't even tell me what products she was using to condition my hair. The color came out darker than what I had started with. I have no ombré left whatsoever, my hair looks mousy brown all over. She asked me if I'm happy with the color (seriously?!) and I made a face and said it was even darker than what I came in with, (the exact opposite of what I asked for!) I was told after it would "lighten up" after I shampooed it twice at home. Sorry, but I go into a salon expecting to achieve the color I asked for, not to HAVE TO WAIT UNTIL THE COLOR FADES OUT! Afterwards she cut my hair which I specified I only needed the ends trimmed off, but now I am missing a significant amount in length. (My hair used to be down past my belly button and it's now just barely past my cleavage) I also mentioned during our initial "consult" if she would show me how to achieve beach waves or recommend any products before she blow dried my hair. When it came time to blow dry, not only was nothing brought up, but she didn't use ANY product in my hair! No heat protectant, finishing spray, styling creme, nothing! I was going to say something until another coworker had to come over and offer to put something in! My hair is extremely dry, short, and all over mousy brown. And normally you get a free gift with a color and cut. She did not offer one although it was advertised on the door when you first come in. Worst hair service I ever had and not even a free product as a consolation prize. womp womp womp (that's the sad trombone noise) I now have to go back to see if they can color-correct it. Luckily the lady I spoke to over the phone said it will be free of charge. Will update this review after my correction. read more

I can not stress enough how poor and awful my salon experience was, I left with an ugly cut and botched balayage. I was booked for a simple cut and a color consult. During the color consult I explained my worries about coloring my hair, as 10+ years ago I had an awful experience, (I have thick, fine hair that reacts very, very quickly to dye). Unfortunately I paid $150 for a balayage color treatment that looks like an all over dye job (I'm now 3-4 shades brighter, with NO sun-kissed ends) and $50 for a butchered-cut that turned out WAY SHORTER than discussed. The salon offered to tone my hair complementary, but in order to get the balayage results I wanted I would have to pay AGAIN or dye my roots to my natural color. Coloring it again wasn't an option, and I didn't like the idea of mixing toners. Decided it was best to walk away defeated and disappointed. My 2.5 hr appointment turned into 4+ hrs. You know its a bad end result when the stylist takes a "before" picture, but doesn't bother taking the "after" picture. read more

This salon has amazing staff that is very friendly and highly skilled. I would always reccomend this salon. Prices are higher than I would usually pay but well worth it. Ask for Aimee for a great haircut! read more

This Chatters salon is amazing, it's the only place I go. Michelle R. is amazing at colour, especially if you want something really fun and interesting, and, because I'm a young woman with short hair, she's the only stylist I trust to cut my hair and not make me look like a mom. Everyone's really professional and they always have great deals on, and an amazing product selection. Can't recommend it highly enough. read more

Every time I walk through the door a staff member approaches me to see if I need any help. They are always quick to assure me if I try something new I can always return it. It makes it easier to try new things when you know you're not stuck if you don't like it. read more

Not impressed with my last hair cut by Ashley. I called wanted to make an appointment with my usual stylist but she no longer works there. Chatters did not let me know if she has moved to another salon so I decided to try someone new. I asked for an inch trim from the length and have my layers redone. Yes, 1 inch was taken off from the ends but when she started my layers...3 inches were taken off. At the end of it my layers are uneven (the right side is longer than the left) and the layers are choppy. Only thing i can do now is wait for my hair to grow out or cut it into a bob. read more

Back to my original stylist. Super pissed about the results. Downtown is worth the trip believe THAT.

Worst job ever! The lady made my hair three different shades of brown. All she had to do was go from black to brown and she completely messed it up. She bleached my hair three times and made it so dry and damaged. My hair was SO healthy and shiny to start off with and she completely ruined it. DO not ever go to chatters for any hair colouring. The way they cut hair is fine but when it comes to getting your hair coloured I would definitely pick another place. read more