i was referred to Dr. Schnorbus (about 2 years ago) from the optician i was using to get glasses…read more He saw something that didn't look right during my exam. Dr. Schnorbus did a very extensive exam. he discovered I have glaucoma and macular degeneration. He is treating me in the best possible way and checking progress of my eye issues closely. he and his staff are EXCELLENT! Very efficient, courteous and through.

I can not say enough about the doctor and his staff. he values your time, and gives you selections…read moreof glasses within your budget without trying to 'up sale'. The eye doctor i transferred to him from kept his patients waiting for hours after the time of their appointment, with no explanation. In contrast, on my visit, the doc and his staff not only got me to the back quick, but apologized profusely for any delay they had inadvertently caused.

All I can say is I believe you. I had horrendous, insulting, customer service at Eye Associates in…read moreAlex City at the hospital medical center building. TWO office people there need to be FIRED. The receptionist AND the office manager. Imagine taking their ignorance out on a CHILD & cancelling her appt. No good Christian practices THERE!! NO decent human beings. They sound angry and frustrated.

WORST CUSTOMER SERVICE in town!…read more Especially the lady named Janice who needs to get fired, she is unprofessional and not informed about the Doctor's services. Imagine working in a doctor's office and not knowing the answers to the most basic questions like office visit fee's and cost of eye exams! Does Dr. Khan know how his employees treat patients when he's out of the office? I was sceduled for 1 pm and was kept waiting for 20 minutes, till I MYSELF asked the receptionist Janice how much longer it's going to take. Her reply? "I don't know". Um Okay... so the patients are supposed to wait endlessly because you don't know about the doctor you are working for? Dr. Khan, your receptionist kept giggling in a mocking way the ENTIRE time I was having a serious conversation with her. Is this the staff you want people to deal with??? Janice is projecting a VERY BAD impression of your skills. IF Dr. Khalid L. Khan is anything like his receptionist Janice, Boy am I glad I didn't waste my money on this trashy place. Me and my family are definitely taking our business to a REAL doctor with REAL staff members who understand that their paycheck comes out of OUR pockets.

Impressed with Dr Bedsole , very friendly team and thorough eye examination. Definitely recommend!read more

From the owner: Dr. James Bedsole Eye Care is a trusted optometrist in Pell City providing comprehensive eye care…read morefor patients of all ages. Services include routine and pediatric eye exams, contact lens fittings, prescription eyeglasses, dry eye treatment, glaucoma and macular degeneration management, diabetic eye exams, and emergency eye care. Advanced diagnostic technology and personalized vision services help protect long-term eye health and deliver clear, comfortable vision.

I do recommend the eye doctors and their staff, they are top of their class. The ocular department…read moreis very under qualified to handle your prescription, especially an older lady named Kristina. She messed up several prescription on the same day and blamed it on their lab. I was supposed to get my glasses in 2 weeks, and it has been about a month. She usually works at the Trussville location, but shouldn't be working for them at all.

The place was not busy and a simple eye exam was 2 1/2 hrs. The staff is less than helpful, you…read morecould go to the mall and get better service or walmart.