Charlotte Johnston filed my taxes in 2019 and 2020. She didn't like it when I requested a "clean"…read morecopy of my 2019 tax forms. She said that's what she gave all her clients. My previous CPA provided it. Everything I received had "COPY" across the entire page on every page. She sent another copy. Some of the forms were missing, but she did include a copy of the PAYROLL information for her office. When I called her to request the rest of my forms, I informed her about the mistake. I wonder to this day if she sent my tax forms to someone else. She also argued with me about providing her a form. The government does not provide the form until one month after taxes are due. She should have known that. She also "chastised" me for yelling at her in an email. She said I typed in all caps. Wrong again. I type in BOLD (but not CAPS) letters as I am partially blind & that enables me to see better. That was totally unprofessioinal. In 2020 I realized she had omitted a form for my 2019 taxes. She immediately tried to pin it on me saying I hadn't given her the information, but I most certainly had. She agreed to file an amended 2019 form at her expense. I waited and called twice and emailed. After 6 months I received a call from another tax agency saying they were filing the amended return. She had "farmed" it out without telling me. They emailed me some documents to mail to the IRS and told me to send it certified. They provided an address in CALIFORNIA to mail the return. At this point, everything they did was suspect, so I checked the address on the IRS website. It was supposed to be mailed to Ogden, UTAH. When I contacted them, they said they needed to update their software. Ya think??? I was so leery that I called the IRS, waited and hour and a half to talk to a human, and was told I did not need an amended return, but only needed to mail in the missing form as the taxes were paid correctly. She should have know that as well. Needless to say, will not be going back.

We used Johnston & Associates for one year. Ms. Johnston prepared our return and we had multiple…read moreerrors we called to her attention. Charlotte boasts that she touches and reviews every return close to 650 she indicated. We were treated very poorly when we asked questions and Charlotte's body language indicated her frustration by asking questions. I met her at Bob Evans in Mason as we both frequented there. I should have recognized how poorly the client experience would be after I saw how rude she was to the servers when they didn't get her eggs perfect. I learned afterwards from the servers, no one likes to wait on her fur young kind attitude. I would not recommend this firm as they're under-staffed and if it's true Ms. Johnston hurry's through 650 returns, you can expect errors as we did. On top of it we received a letter from her after our first year saying she no longer wanted us as a client. Look else where, she's an older lady who's not very kind and respectful to her clients. The Client Experience was horrible!

Craig is very helpful and kind. Called in for an auto quote for my son, ended up getting a better…read morequote for my renter's insurance and saving money in the process. I'm definitely switching to Craig and Theresa. And once my son gets a little more driving time under his belt, he'll switch over too.

Theresa has been very helpful when I was looking for a car insurance for my 16 year old. She was…read morevery patient and answered all of the questions I had. She really went out of the way and accommodated me even after office hours because of our work schedule. Highly recommend her to anyone in the Tri State!

Brooke is an excellent agent! She is extremely fast, knowledgeable and professional. I would…read morestrongly recommend for car and home insurance.

Each year I stress about doing my taxes (and by doing I mean getting my information together to…read moregive to someone else to do). I am always stressed with trying to communicate to an accountant during tax season and usually end up filing late because of not being able to reach them/not knowing they need more information. This was the opposite of my experience this year. I just walked in with no appointment and they took my folder of information. Twice over the next few days they called and asked a few questions and were able to help me figure out what to include and what not to in my answers. Then they were done and all I had to do was e-sign. This was by far the least stressful tax process I have ever experienced. Highly recommend!

This is my first year getting my taxes done by a professional. I'm SO glad I went here! Everyone…read morewas so friendly in the office. Matt has been in the business for years and took great care of me. I was in and out in 30 minutes. Very reasonably priced - $125 after everything was said and done.

Mark is an exceptional State Farm representative. I had an issue with my payment and he helped…read moreresolve my matter in the best way! His guidance was exemplary. I highly recommend Mark Redmond for your insurance needs. He enlightened me in the best way possible. He is kind and very Christianlike. I truly appreciate his insight. Check him out! You'll be glad you did!

I have been with Mark Redmond for many years. Very professional and top notch service.read more

Mike dailey and his team are absolutely fantastic. I compared State Farms numbers to three other…read morecompanies and it wasn't even close. I just got a discount, so that tells you that State Farm is running a fair business. How many companies are giving discounts in today's world? ABSOLUTELY NO ONE.!!! By the way, Mike dailey and his team will give you red carpet treatment. I don't say this very often, but I am getting my moneys worth with that team. Rob Richter

I've had a great experience with statefarm. Their service is always clear, quick, and helpful, and…read morethey make everything easy to understand. My agent, Mike Dailey, has been especially reliable and straightforward to work with. Highly recommend.

When looking for an insurance company, look no further than Barney's agency and his team at State…read moreFarm! We have used them for Years now. I have no need to ever go any place else. Their service is Top Notch and their expertise can't be beat. Natosha is very knowledgeable, quick to respond, and is the bestest of the best at handling any of your needs.

I've had professional networking support and coaching from Quadrivium for almost a year now, and…read moreI'm ready to recommit for another year. Julie Rowland has helped me to increase my client list dramatically, introduced me to so many professionals across diverse industries, and she's given me sound business advice that I've implemented with great results. I recommend Quadrivium and Julie Rowland specifically for professionals who are looking for ways to grow.