Service was quick and reliable! Ezra helped me with a car battery problem and answered all of my…read morequestions. Would highly recommend them for any services.

I used Tao Mobile Mechanic for a starter issue on my car, and the service was excellent. Jonathan…read morearrived on time, diagnosed the problem quickly, and explained everything in simple terms. He had the part with him and finished the repair in one visit. The pricing was transparent, and there were no surprises. Very convenient to have the work done right at home.

After dealing with a Toyota break issue for years with a local dealer, Ishii fixed it the first…read morevisit. Ishii is simply the best in the Northwest, thanks Ishii for servicing my vehicles.

Estimate given to repair AC was for $2900, after the repair was conducted it was found it did not…read moresolve the problem and an additional $2500 would be needed to complete the repair. I would never have undertaken the initial repair had I know this. $2900 was spent for no result. Will not be back.

LBR Auto Repair is trustworthy. And they do quality work. The warranty expired on my car and the…read moredealership quoted very high prices. I asked around and was referred to LBR and they are now my preferred auto repair shop.

One employee in particular, Mason Murphy, really stood out. When I asked if he could repair…read moresomething on my car, his confident reply was, "I can do anything." That positive attitude completely made my day and reminded me what great customer service feels like. Thank you, Mason, for your professionalism and inspiring outlook--you've definitely earned my respect and future business!

called ahead to ask whether I could bring my car in for a tire repair. The team explained the…read morepossible repair options and pricing, noting that they would need to inspect the tire in person before confirming which solution was appropriate. They were able to fit me in the very same day and even provided a specific appointment time. When I arrived a few minutes early, they took my vehicle in before my scheduled appointment, which I really appreciated. The service was quick, professional, and they successfully patched the tire. Since the repair, my tire pressure warning light has not come back on. The staff provided excellent customer service and had great bedside manners throughout the entire process. What impressed me most was their honesty and integrity. Before visiting Tru-Line, another business told me the issue wasn't the tire and claimed I needed to replace the tire pressure sensor instead. I'm glad I trusted my intuition and got a second opinion. Tru-Line correctly identified the problem, repaired the tire, and saved me from an unnecessary sensor replacement. Highly recommend TruLine for their professionalism, integrity, and outstanding customer service.

Great place for an alignment. Took my Miata and then matched my desired specs. Fast and great…read morecommunication.

The manager at Kirkland Autobody keeps you informed at every stage of the repair . Moreover, Jake…read moreanticipated the need for parts from another part of the country and jumped right on it. I imagine this is what saved me some time from the whole process. I would highly recommend this place.

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Al is super nice and professional, I highly recommend him! He fixed all my problems! Also he…read morecharges reasonable price.

Al is great. I brought in my 2012 Audi A4 Quattro for repair, knowing it would be difficult to…read morediagnose. I got a call a few hours later with results from a thorough diagnosis as well as Al's recommendations. We decided together to proceed with minimal repairs to see if the problem persists. Al called a few hours later and said the car was ready to be picked up, and that the issue appears to be solved. I love my car and have driven over 130,000 miles on it, so I could tell the issue was addressed as soon as I drove it out of the shop. This level of honesty is rare and refreshing. I am certain that most other shops would have charged more and would have made unnecessary repairs. The price was also quite reasonable. I am DEFINITELY coming back to this shop again in the future. Thank you Al for your honesty and integrity!

I found this repair shop through Yelp, and they were one of the first ones to respond to me with a…read morereasonable price for inspection. Looking at their reviews, I was hopeful that this would be a good experience. And it was. The inspection was fast and reasonably priced and revealed four fixes for an equally reasonable price, and that they understood my intent was to keep my 2008 Nissan Rogue going for as long as I could. I was able to get an appointment fairly soon after I agreed to the fixes. They also gave me a discount after I posted a review of the initial experience with the inspection. I appreciated the respect, courtesy and lack of mansplaining. I also appreciate that they have a 12 month/12,000 mile guarantee for their fixes.

The true test of excellent service can often be found in how businesses handle issues that arise…read more I love the team at Everybody's Auto Service. I found them through Yelp when moved to Washington and felt very taken care of for regular maintenance. When a bigger issue took place, the manager Zach handled the resolution quickly and personably. I felt understood and taken care of. I really respect this team and appreciate the level of service I received. Thank you!!

I've been visiting Eschen Automotive for years now for our standard oil change routine and it has…read morenever been a disappointing experience. The staff here are professional, personable and caring. I completely support Eschen Automotive for car care, especially if you own an Asian import, which is what they specialize in. This small, family-run business is located in the Wilburton neighborhood of Bellevue in a small business complex. They're only open during the weekdays from 8am-5pm, and appointments fill up quickly. I usually call and make an appointment and am able to be scheduled on a day and time that works best for me, which is always nice. The oil change usually takes an hour, and I recommend bring a check or cash for payment as there is a 3% credit card charge. You don't have to stay for the oil change, but they have seats if you plan to hang out. PLUS, there's Rosie! Rosie is the owner's dog and hangs out at the shop. She is super sweet. The owner always lets me bring my dog into the shop, too, allowing my dog to sit up on the chair. Best staff ever! If you're in need of an oil change on an Asian import that's quality care, affordable, and goes beyond the routine check-up, then Eschen Automotive is the best option in Bellevue.

Eschen Automotive has been working on our family Honda's for 40+ years, even when they were brand…read morenew! Mom's Civic since 1981* & my Civic "del Sol" since 1997.** At first my dad used to take our cars to the dealership for major & minor work. But Eschen has always had a better $ price, even when using the same parts. So we could keep the cars original manufacturer warranties. - Scott ( I could not be more satisfied, with Alex and his crew ). :-) *I learned to drive in this car (Poor thing!) ** Which, thanks to Eschen I am still driving 30+ years and 275,000+ miles later. :-)

This was my second visit The first visit was look at check engine light on in my 2008 Tundra. They…read moredid a thorough check. Thai said I realistically needed a new transmission. Changing the fluid "might" help but he didn't recommend it. I sold the truck Today I brought my 4-Runner in for an oil change. They always check the entire car and told me I needed new rear brakes. I had heard that before so I bit the bullet and had them done. The service was completed quickly. While waiting, Thai and I had enjoyable conversations. I feel confident coming here. It is quite a ways away from where I live but I will use them again. It can be difficult to find a truthful and knowledgeable mechanic so I am happy I found them

Fair prices and competent certified technicians. Got me In and out in a little over four hours for…read morethree maintenance items on my Pathfinder. Brad is very knowledgeable and good with customers.

AVOID THIS SHOP!…read more Deceiving business practice and ethics, received a quote for $3200 to replace a head gasket in a pro master van. And ended up charging me the same amount just to remove our engine leave it all undone and declined to work on it because the engine needs to be replaced for $10,000. Bait and switch con artists working in Broad daylight

Short version: - Charged $600 for a trunk water leak fix…read morethey couldn't end up fixing after bringing it in THREE times. I had to argue for an HOUR to get half that money back. - They recommended an oil change service I didn't need (I had just changed it myself the previous week). - Worst of all, a very rude snarky condescending front desk guy. Long version: Took it in for a trunk water leak. We showed them where the water trail was as far as we could see. Apparently, they don't listen cause when I got it back and tested it, leak was still there. All they did was clean out the most common cause of leaks (clogged sunroof drain valve) and called it good. I doubt they tried to diagnose before and test afterwards to minimize how much time they spend on it. They didn't even bother spending the time to vacuum all the sunroof debris that dropped onto the car seats. We had to brush that off ourselves before sitting down. Took it back to them and we did this 2 more times but they still weren't able to fix the requested leak. I asked for a refund and spent an HOUR arguing with the front desk guy that it's unfair I pay $600 and the original leak I showed them still occurs. Not to mention the collosal waste of time for 2 people to make 6 trips to drop off and pick the car up. The rude guy working the front desk finally agreed to give half the money back. The worst part about the whole experience was the snarky condescening guy who works the front desk. My first interaction with him was when I picked up the car the first time: "I'm here to pick up the civic with the leak". His response was a snarky "Well we have lots of civics..." He could've been professional and just asked "What's the name under?" His attitude worsened when I asked too many questions about why he had recommended an oil change I didn't need (I had just changed it myself and it was the first time driving it afterwards). That happened the first time we picked up the card. And during the 1 hour argument that happened on the 3rd time picking up the car, he's yelling and interrupting me and halfway through the hour puts on a calm professional voice once another customer walks in the room. This business could use a better person to represent themselves to their customers.