More like 3.5 stars.
Pros: classy, comfortable rooms and beds with 2 oversized pillows per person. Location is great, near the park/arc and adjacent to gothic quarter. Easy walk to Las Ramblas area as well as the beach. Rooms with terraces are spacious with seating for 2 and great for people watching (rooms facing street). Lights around glass shower adds a touch of class. Refillable dispensers of shampoo and body wash in shower. Hotel was quiet and peaceful even with some street traffic. Tons of great restaurants nearby. Common/lounge area is stocked 24/7 with free nespresso coffee pods, herbal loose leaf teas and a kettle, and unlimited (cold) bottled waters. So convenient! Front desk staff was friendly, available 24/7 and let us check in upon arrival (noon).
Cons: limited hangers and drawer space. Lighting in room was awful especially for doing hair and makeup. There are a couple of full length mirrors, but they are oddly placed in the darkest corners of the room. No tissues to be found anywhere so we used toilet paper and napkins from the common lounge area. We got one small bar soap upon arriving and that was it, never got a replacement bar all week. Room cleaning was average at best. One day they seemed to replace towels and nothing else. On 2 different days I had to ask them to clean when we went out. Another day they never refilled toilet paper or the trash can. read more