Love just about everything about Chick-fil-A (except the Chick-fil-A sauce, yeah, I know I'm weird but it's not my thing). You always know what you'll get, your order is (almost) always correct, and you'll be greeted with friendly service. read more

Teen Takeover! Ordered a number one combo with a Diet Frosted Lemonade. The food was delicious, but the experience was terrible. The teens from First Baptist Church Leeds, AL took over the restaurant. They did not hold the doors and occupied the booths and area near the restroom. I waited in the restroom ten minutes with one of the teens facetiming with her device propped on the paper towel holder - good grief! I was originally eating in, but there were no tables. I changed to takeout in the app, but when I finally arrived at the counter after making my way through the teens, my food was cold and on a tray. They dumped in a bag, and I escaped. It appears civility has gone the way of the Dodo bird, but it needs to be resurrected! read more

This line so long!!! OMG! Not in the 2026! We have waited 25 minutes for a mobile order. 15 minutes to get up to the scanner. 10 mins to get the free sandwich! Thank you for the reward! Fries were tossed everywhere in this bag. SMH. We will be back, cause Bae can't live without them fries and lemonade. read more

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This is the slowest Chick-fil-A I have ever been to. The wait time is ridiculous. Must be poor ownership and management

Food was good as always which is why I gave it two stars. The person working outside in the drive thru line on 7/9 at 11:30 am is a complete ass. I'm contemplating never going back. She doesn't need to be customer facing. If I had an employee that treated customers like that she wouldn't work for me long. read more

Did a "dine in". Below average food with above average prices. Service is great. Restaurant is noisy and people let their kids run like wild banshees. I now understand why the drive through is always backed up. read more

The service was really great everyone was so friendly and so thoughtful food was great I really recommend giving this chick fil a five star rating read more

My fiancé and I were sitting next door in the Dairy Queen parking lot, and we saw Chickfila let 4 cars come in the drive thru at 9:01!! While in the meantime, DQ closed their doors 30 mins early! Chickfila continues to make every other fast food restaurant look like chumps!! Way to go Chickfila!! read more

There is a reason Chick-fil-a has a line ALL the time!! It has the best system and the most consistent food anywhere in the country. No matter where you go service is quick, friendly, and correct. The food is consistent and well prepared. There is never a surprise. No one wants surprise fast food and no one gets one at chick-fil-a. It is a go to place for locals, travelers, and for those in a hurry because they are so efficient! Great food- fast service! read more

Dined in.... 4:54 pm..Chicken on sandwich's cold as well as fries. The chicken on one sandwich was burnt, hard and dried out. Service was great too bad the food wasn't read more

Chick-fil-A - Chick-fil-A Chicken Sandwich Chick-fil-A Chicken Sandwich - Fast Food Near Me - Gardendale, Alabama

This Chick-fil-A pretty much measures up to any Chick-fil-A I go to. Their super friendly staff always gives me 2 Chick-fil-A sauces without even having to ask. There is virtually no wait whether I'm doing a pickup order or placing the order with the cashier. The food is delicious as always. My dad and I usually get their chicken sandwiches. Last week, we saw the young workers outside in the cold taking people's orders in the drive thru with ipads. Smiles on their faces and all! One added bonus about this location is the free buttermints they have at the register. I always stock up on those! read more

Chick-fil-A - Original chicken sandwich - Fast Food Near Me - Gardendale, Alabama

You can never go wrong with chick-fil-a. The service is always amazing and you receive your food in a timely manner

There's a worker named will im not sure of a last name when I said thank you he did not say my pleasure he had an attitude it he did make up for it by apologizing and give me a free cookie and service was great.it was stale but delicious and fast read more

Chick-fil-A - Fast Food Near Me - Gardendale, Alabama

This is my favorite Chick-fil-A. My kids and I come here all the time and I can't recall a bad experience. The employees are awesome. This location is always super busy but the wait is never long. They have a great process of getting customers served quickly. Today I tried the mac and cheese for the first time. I received a coupon in the mail for a free side order. I must admit my expectations weren't very high. Chick-fil-A has perfected their chicken but I was skeptical about the mac and cheese. BUT, I was pleasantly surprised. It was good. It tasted like homemade baked mac and cheese. It was creamy and cheesy with the baked cheesy top layer just like I like it. I added a little pepper for more flavor. I will be trying it again. Lastly, the honey roasted bbq sauce is delish. read more

Chick-fil-A - Mac and Cheese with Chicken Sandwich - Fast Food Near Me - Gardendale, Alabama

I have gone to this chick-fil-a for years. I have always had wonderful service. Lately though the workers have been inconsiderate and not helpful. I have always ordered a kids meal with ice cream and I upsize the drink to a Diet Coke and every chick fil-a I have ever been too has always given it to me. Gardendale and Fultondale are now charging me for each item individually. Which makes no sense. I would be better off to buy the kids meal and a large drink separately and just have two drinks. I told the girl this and she was rude and said she couldn't change my receipt. This has happen to me several times now! read more

My worst chic fil an experience ever. waited 19 minutes for my food which is extremely unusual. 4 cars ahead of me in line and only 3 cars parked for dine in. Ordered 4 meals. Food was very overcooked and sauces and the $4.09 Mac and cheese was left off. Hope this was only a one time thing. very disappointed. read more

The food is fresh and the service is good. The place is beautiful during christmas. One of my go to places.

Five stars for fast food and doing what they advertise! Came in for breakfast today. Drive thru line was somewhat busy so I walked in and went right up to the register and my food was given to me very quickly. Really friendly people, plenty of indoor seating, quick service, accurate order fulfillment, delicious food with healthy options. In general, CFA is an awesome fast food chain that serves a smaller selection of items done really really well. Here are my standard CFA recommendations... Don't miss the sauces because they are delicious! You have to ask for them but they have always given me as much as I have asked for. For lunch I get that classic chicken sandwich, cut it in half, and use one Polynesian sauce per half. It seems to be the perfect ratio to me. Waffle fries are a must for me and I do a combo of honey mustard and ketchup for my dipping sauce. Sometimes, to change it up, I get the spicy chick sandwich and use ranch as my dipping sauce. Indulge yourself and get that lemonade! Sometimes I get the Arnold Palmer mix of lemonade and unsweet tea. Sweet on sweet is too sweet for me but it may be just what you are looking for My favorite meal at CFA is the breakfast. Yum! Hash browns, chicken biscuit, spicy chicken biscuit...all good but the real deal is that 4 count minis! Love it! Chick fil a sauce or roasted honey mustard are great sauces for those little darlings. There has been a lot of talk about the coffee lately but I have found the coffee to be terrible. Tried it a few times and the last time I gut it I threw it out and went across the street to a coffee house. CFA is always clean, fast, delicious, and the employees are the best in the fast food business. I have literally never seen a drive thru line move faster than it does at CFA. read more

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One girl taking orders, 1/2 drive thru shut down. Longest wait I've ever had at a chick fil a. Do better chick fil a.

Terrible. We normally love Chick-fil-A but this location is dirty, smells like cigarettes, and uses old grease. Our chicken and fries tasted terrible. Floors were greasy. Bathroom was out of hand drying towels. Wont be coming back to this one. read more

This place is always hopping! The parking is a little wacky. The pickup area is at the next business and it can be a little confusing. The service is always great and it is quicker than the one in Fultondale(since that one is right off the interstate). read more

Best tasting, hot food and service for your family anywhere. Many choices, with everything being great, to make everyone happy!

Placed a mobile order and had issues, the guy at the window was very unhelpful and impatient. Terrible attitude, and we didn't feel the love like a usual chick-fi-a. Wouldn't recommend this certain chick-fil-a to anyone. Just terrible. read more

Great chicken as always. Like many chikfila a bit crowded but got food relatively quickly.

Parking lot is a disaster after recent major remodel. We are inside, and found it (a) hard to find a parking place, (b) dangerous crossing the lot to get to the front door, and (c) closer to impossible to get out of the parking lot. We're having to wait for multiple cars ahead of us to get in line to order their food. Been in this line nearly 15 minutes now, still sitting still. I like Chick-fil-a and hasn't had any in a long time, but it's not that good!! Finally just starting to move!! 15 minutes to eat. Yet we were hear nearly an hour. I'll never come back. read more

Chick-Fil-A Gardendale We made a quick stop through the drive thru at the Gardendale Chik-Fil-A. This was my first visit to this location. True to the Chik-Fil-A standard the service was friendly, polite and professional. The food and service were both great! read more

Before writing this review I reached out to them to address my concerns. Normally in the past when they get my order wrong I contact them and they refund me the sandwiches as a reward. This time after I arrived home I realized my entire order was wrong. I contacted them and they emailed me back with a apology. No refund or nothing. Please make sure you have time to wait 20 minutes for you food, time to check you entire order, and time to physically take it back, and wait probably another 20 minutes for them to fix it. If you wait until you get home you will only get a "sorry". read more

The best Chick-fil-A! My company was having a work meeting, with too little attendees for a catering order. I came right before the breakfast rush of the morning at 7AM and they had no issue filling my large order.. even the 96 oz. box of coffee! My order took longer than the others but I wasn't rushed nor given an attitude for making things difficult while the restaurant already being busy in the morning before school/work. This is my usual location I go to, and have never had a bad experience but this morning, with them going above how I expected the ordering to go, was awesome! read more

Chick-fil-A - All the sauces, creamer and sugar... didn't forget a thing! - Fast Food Near Me - Gardendale, Alabama

It's Chick-fil-A is there anything else I need to say great food great service and a great organization to do business with!!!

You can never beat Chick-fil-a anywhere. And the ones in Fultondale and Gardendale are no exception. Real chicken and the best "ice dream" that tastes like real homemade ice cream. And the staff members are always professional and courteous. Highly recommend Chick-fil-a. read more

This is the best Chick-fil-A, always so fast and so friendly! And the food is always fresh.

Ahhhh. Gardendale Chick fil a. Where you can spend ATLEAST 10-15 minutes in line, and GET mediocre, lukewarm, old food. ....Line can be wrapped Around the BUILDING!!! And you will still get old food. Disgusting. I normally drive a little further and go to Fultondale's Chick-fil-a. Just sad. I've gotten tired of calling about this so I decided to write about it instead. read more

Tried breakfast again at Gardendale chick filet. The chicken minis were so hard and over cooked I could not eat them. Last time I am trying. Too expensive to waste money. Someone needs to get a grip on the quality of the food read more

Sent order back 3 times, poor quality food worried about getting people out of drive thru without good and correct food

This is my favorite chick fil a in the area! They always have salads made early in the morning so I can pick one up for lunch in my way to work. read more

I'm going to start this by saying that I love Chick-fil-A's food and their employees usually give great customer service. Considering COVID, Chick-fil-A doesn't offer dine in at the moment but you have the choice to order delivery, curbside, or go through the drive thru. Anytime I go to Chick-fil-A I love ordering off the app and and getting curbside service so that's what I did this time. Ordering off the app ensures that you get points/rewards and is usually faster than the drive thru lines. I think the Gardendale Chick-fil-A is one of the best ones I've been to.They are always quick no matter how many people are there. I went around two o'clock and their line was wrapped around the building and their curbside was full as well. However, even though there was a lot of people, I think I only waited 5 minutes. I usually always get their chicken nuggets with fries , a large Dr. Pepper, and Ranch. Although in the past my food isn't always 100%, this time my nuggets were really fresh/hot and my fries were warm. My only complaint is that I asked for two of each sauces instead I only one of each but I think it was just because they were busy and in a hurry to get it out quickly. In my opinion, I think Chick-fil-A follows COVID regulations the best out of all fast food restaurants. All their employees wear mask and some even wear gloves. When they had you your food they carry it on a tray and let you grab your own food so they can limit contact and germ spreading. When taking sustainability into account, Chick-fil-A is like most fast food places, they have plastic straws, plastics lids, plastic containers, and plastic silverware. However, they use styrofoam cups and paper bags, instead of plastic. Considering the amount of plastic they use, I definitely think that they could improve this to increase their sustainability. read more

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Wanted to go inside for lunch with my daughter. Can't even park in an accessible spot due to the way the drive through is and the line is blocking ALL of the accessibility spots!!! Not happy. Very upset. read more

10/13/2017 Just like say that this Chick-fil-A is a busy location. This crew of employees works very hard at lunch time. Especially, drive-through window. People are always pleasant and polite. read more

Not a nice experience. After giving me the wrong salad 3 times (never got what I actually ordered), I got home and realized that I had the right dressing and some granola to go with it! The service might be faster with the men outside in the freezing cold getting orders but the quality of the service is concerning. read more

Dirty floor, tables not wiped off, poor customer service. Not typical of the diamond service of chick-fil-a.