Terrible service my skin was mushy instead crispy and the manager was not helpful whats so ever!

Everything was great, food was delicious and the staff was super friendly!!! Chicken Nugget read more

Chick-fil-A - Fast Food Near Me - La Mirada, California

I just came from chick fil a and i had to write a review. So there was literally no one in line so i was expecting perfect service. Everytime I go there's always something missing. I ordered 2 chicken strips, small mac and cheese, a chicken cool wrap (btw everytime i get the chicken wrap it comes with little to no chicken) with 3 sodas and 3 fries. We received 1 chicken strip, no mac and cheese 2 fries but all our drinks so whoever took the order was not listening. I always come back to this chick fil a because i feel that i'm always unfair but this place sucks in terms of service i'd rather make the trip and drive to la habra and get my order right with better service. read more

Idk if this was an accidental tear but it tools like someone took a bite of my sandwich

3 days since I placed my order And I have missing items Keep calling no answer finally got through and said the best they can do is email a coupon reward for my missing items Till this day I haven't received anything and they already have my money Poor customer service read more

This place never fails to disappoint. Ordered online and the food still took so long. And of course the staff is chitchatting away when I got to the window pick up. This is all before lunch rush (11:30am). I can't imagine how lunch rush looks like. Got home and completely missing a combo meal. We called the store and of course no answer. read more

I love the mac n cheese!! Its my favorite thing here !! I always order it..i have rewards so ive gotten it free a few times...

Chick-fil-A is hard to beat. It's one my favorite places to go and definitely the best fast food in the world. This location is one of the poorer spots I've been too, however. My food has be late on delivery, taken a while, missed items. I still go here because of proximity and convenience, but there seems to be a lack of quality in the service and food that Chick is usually known for. read more

Definitely opening growing pains, drive-thru is where the problems started. If you are going to funnel people down to a single lane better line queuing is required. JUST DO ONE LANE. Rude, oblivious drivers pull straight ahead without even paying attention to who actually was ahead of them. 7 cars deep with a 10 minute wait. If you are going to make people wait that long the food better be hot and delicious. Cold fries....under cooked chicken in a 3 piece chicken tender. Get it together. Mediocre spicy chicken sandwich, soggy smashed bun and a paper thin chicken breast. Thumbs down. read more

Happy this place opened and it's close to work. We go here once a week and 99% of the time they are awesome (great service and food). But today was maybe another off day. It's the 5th time they've shorted me on fries... Ordered a Large and got enough to fill a Small (tiny, bottom of the bin, pieces). Please be aware of this. I know "it's just fries", but customers don't like feeling shorted. read more

Chick-fil-A - Shorted me on Large Fries, with lots of tiny, bottom of the bin, pieces. - Fast Food Near Me - La Mirada, California

This franchise is the poorest run that I've been too. Very frustrating because it is easy to access from home and work. 1) do not order on the app.... They don't acknowledge you when you are waiting. Walk in customers received their orders before my app order. I placed my order 10:04 and received 10:24. 20 min for 2 breakfast meals 2) they often run out of breakfast biscuits. 3) it would be nice to post business hours at the drive thru. I often see people queued up and they are not open. read more

Went to eat an early lunch today with the family. I ordered through the app and had earned enough points to order a free spicy chicken sandwich. I ordered some other menu items as well while checking out I noticed that my points were redeemed but the sandwich was NOT on my order. When I arrived in the drive thru I asked if the sandwich was on the order, I was told yes. I continued on my way. When I got home I was indeed CHARGED for it and ALSO lost the points. Not cool chick fil A!!!! Hope this gets resolved or at least hopefully this gets brought up to management for a resolution. Lastly, check your receipts people! I will pay better attention. read more

What a horrible experience at this chick fil a. Unlike others, they were slow, and very rude, did not give me the amount of sauces I needed when asked multiple times, messed up transaction, and was very unfriendly. I had to wait 15 minutes for my food after pulling up to the window. They kept looking at me as if I was wrong, meanwhile they don't even know how to count 3 sandwiches. Kids. Whole staff is super young and unprofessional as well. Won't be returning to this one anytime soon. read more

Really great service and the food was amazing. Was really hot and fast to and ready. The manager that helped us out with our drive through order was awesome. read more

I go here so many times but have never had this happen. There was a plastic wrapper in my sandwich and it makes me sick thinking about it. A horrible experience that makes me not want to go back to this location. read more

Chick-fil-A - Plastic in my sandwich - Fast Food Near Me - La Mirada, California

They have yet to get my order correct the last 5 TIMES I've been through here. Firestone location needs a lot of internal work with their employees. DOUBLE CHECK YOUR ORDERS read more

Always a great experience here! Food is top notch, service is excellent, restaurant is always clean. We love coming to this chic-fil-a!

I had a catering order this past weekend and Shelly the GM and staff were phenomenal. She confirmed my order a few days prior and provided be a copy of the receipt so I was prepared for the total. It was for an order on Saturday and I needed it by 11 AM. When my husband came to pick it up he was out the door by 10:35 AM. They opened at 10:30 AM!!! They must of seen the order and gotten there a few minutes early to accommodate my order. I was impressed. When I unpacked the food all the condiments and utensils I could have asked for we're there. In addition, the food was fresh and delicious. Great job Chick Fil A, La Mirada! I can't wait til my next order. read more

You know lol this was the absolute worst cfa I've been to. I come to cfa quite often a d ma. Rude service and it's an extreme disappointment for this company. Will not be Back. read more

Never mind about the last review I made... my cousin and I were sent by my family out in Buena Park to get Chick-fil-A. They said to go to the one over there by the mall but I insisted we visit the La Mirada location due to my loyalty. Ordered a cookies n cream milkshake but got a frosted coffee instead... how does that even happen? They've been letting me down with their speed and customer service lately and this was the last straw. read more

Chick-fil-A - Mmm - Fast Food Near Me - La Mirada, California

SOOOOOOOOOO SLOW!!!!!!! 30 minutes in the drive through line... only on the left side. This two lane thing sucks. Get good people in the drive throughs please!!!!! read more

Service was excellent. The young man Cameron was extremely friendly. Definitely made it pleasurable and I will be back again.

Food is good but the wait is horrible. They weren't even busy and it took my food 15mins to get ready. They told me to go to curbside and eventually I had to walk in side and get my food. I love Chick-fil-A just not this one read more

Chick-fil-A - Not busy but wait is bad - Fast Food Near Me - La Mirada, California

Stumbled upon this gem and it turned out to be a gold mine. The customer service was excellent and the atmosphere and ambiance was beautiful. Great location, and good food +costumer service makes me a happy girl! I will be returning and bringing friends. read more

Placed an online order that was supposed to be ready when I arrived. After waiting for 10 minutes and not hearing my name called I asked them if they had my order. He looked it up in the system and said OK we'll get started on it now. I waited for over 15 minutes for an order and it was supposed to be ready when I arrived. There was no apology I consider this very poor customer service! read more

75% of the order was wrong at 730 am with no line, there is no excuse for that. Drive thru attendant had a horrible attitude and took it out on my order. Asked if I wanted sauces 4 times and got nothing. SMH. This company is great however, this location is horrible and will never go back. I highly recommend anyone else drive the further distance rather than going to this location who can't even handle the simplest of orders. read more

I've been going to Chick Fil A for over 20 years because we had one on the campus of CSULB! This location reminds me of those days from all the smiles and friendly energetic management and staff. The customer service is excellent and that makes this place feel the same as a classy restaurant. Had to get my go to which is the Spicy Chicken Deluxe and cris-cut fries with fresh squeezed Lemonade. Just like how I remembered, and I think it tastes even better now! I also tried their chocolate chip cookies for the first time and they were awesome. Yes, cookies, had to get another. I really like this location in particular because it's close to my work, clean, large dining area and a place for my kids to play in. I also like that this is a family owned and operated business. I'll be back again and again because this is where I get my head right! read more

Not the best experience coming from CFA. If I wanted bad service I would have gone elsewhere. The customer service here is disappointing, considering how huge hospitality is for CFA. Asides from getting my name wrong, when I asked the team member Savannah, to verify the order... she seemed annoyed to assist. I think if you're going to have team members on window, they should at least be pleasant. I didn't even get a hello. Absolutely shameful, employees here don't care about the guests. Savannah while passing my beverages nearly through them at me! Passed them overly aggressive almost making me drop them. It was not even busy for her to be in a rush. I am absolutely shocked to be receiving service like this from chick fil a. Definitely killed my mood and ruined my overall experience and view of this location. read more

This is the best restaurant in La Mirada! The food is great, the staff is caring, the restaurant is clean, the owner is incredible!! We frequent here at minimum once a week--usually twice (sometimes three times). We go with my four grandsons and daughters. I have not experienced this level of hospitality anywhere!! Two examples...I asked if we could hang a Bluey banner for my grandson's birthday. When we showed up to that afternoon, we found two tables completely decorated in Bluey plates, napkins, tablecloth and decorations!! We were stunned!! When my daughter experienced an unfortunate medical situation, the owner brought her flowers. This new owner goes above and beyond!! While he genuinely cares for the customers, I also love the way invests in his team. It is our home away from home! read more

I ordered off of their breakfast menu at 9:54 am and then I waited for my food that I already have a receipt for... I waited for at least 20 minutes they then tell me that they aren't doing breakfast anymore because it's past 10:30... How does that even make sense?!?!? I ORDERED BEFORE BREAKFAST TIME ENDED! read more

Always the best!!!! This is the only location our girls love to eat at!!! This is a central location for our three families to meet. The employees are always so attentive and respectful!!! Thanks for being awesome! read more

have to admit service is always excellent here. first time in this location. glad made a decision coming here. sandwich was on point. it be a 5 star but just the price is a bit step for food but have to pay the employee someone how. read more

Chick-fil-A - meal grill club - Fast Food Near Me - La Mirada, California

Service was mediocre. When the drive thru employee was taking my order she rushed me to finish and didn't even ask if that was it, she just told me to pull up to the window. They also didn't give me a spork for my mac n cheese, how am i supposed to eat my mac n cheese without a spoon? Food was good obviously, it's chic fil a read more

Hi I just wanted to come here and share my thought. Eric the Front House Director showed great customer service. Chick fil a does a good job in providing a great customer service and that is what you guys are known for. So Keep it up! read more

I love chick fillet and every where I go is always a pleasure .. but not here this place gave me a cold chicken spicy deluxe sandwich not once but twice .. Cold bun , cold chicken , super cold cheese not melted. I handed back to them and then the girl brings it out in less than 1 minute and tells Spicy Chicken Sandwichme just came out .. Came out of where the Fridge or what .. it was colder than the first one .... Oh well I somewhat ate it since I was hungry:( Plus this place was lonely , which was probably since they don't care about customer warm food ... the cook here is a joke :(. read more

Five star all day long. The proof is in the line but, an all American good chicken place!!!!!

The manager of this chick fil a was so good to us. How chick fil a intended for their workers to love is how this man does his thing.. Love chick fil at Firestone! read more

They are out of Salads, they are out of wraps. They cannot make anything with lettuce at the moment except sandwiches. Why stay open if more than half your menu is unavailable?? read more

Really good food! Only thing was there was a lot of ice in their lemonade so I would recommend to ask for less ice.

If i can give this place 0 stars I would... There's this dark African fellow that just always has an attitude when I go in. I don't know him personally but now it's going overboard... It's ridiculous he's always giving attitude and acts like it's an issue when I want a refill when I'm at the counter... read more