Keith was great. I'm sure my dryer vent was really bad, I have never had it cleaned before. it was all cleaned up in an hour. He even replaced my vent cover. Thanks Keith! read more

Good job, they cleaned my chimney and so far it's been working great with the spark arrester

In addition to the cleaning, I got two super tips about better air circulation and a flashing issue to be fixed. Very honest and quick! read more

I've used CHim Chimney to clean out my dryer vent for years. I'm very satisfied with the thorough service provided, the reasonable price, the advice offered and the timeliness of the response. I will continue to use Chim Chimney in the future. read more

Keith came out to take care of my parent's dryer vent cleaning which was long overdue. Not only was he timely and professional but he made sure the dryer vent was fully functional (no holes or places lint could easily buildup). Once he was finished, their dryer dried things 10 times quicker than before. I would absolutely recommend Keith to anyone looking for excellent dryer vent cleaning services and will be using him for my parents chimney cleaning as he mentioned he can help us with that as well! read more

Getting my house ready for renters meant getting a lot of deferred maintenance done -- things like making sure the chimney's been swept from a few years of wood burning in the fireplace. I once experienced a chimney fire, so I know that this is serious business. I called Keith based his Yelp reviews, and already knew what to expect with respect to price. He was able to come on the same day, and was extremely pleasant and comfortable. Keith did a great job. He saw that we actually had two separate flues and took care to service both - without any additional charge. I mentioned that we needed the dryer vent cleaned out - so he took a look at it, was honest that it was a simple clean-out, and took care of that. Finally, when he was on my highest roof, I made a comment mentioning that I wished that his arms were longer so he could clear out my gutter downspout which was completely blocked. Next thing I knew, that was done. No charge. Keith takes pride in his work, and is a pro. I love to support guys like Keith who own and operate their own businesses, and build their business exclusively on referral. Looks like I've got a new chimney-gutter-dryer-vent-guy. read more

No service: no stars. I'm trying for weeks to schedule an appointment with this company and another one. I've left a dozen messages, they never called back. Being busy is no excuse for poor service. I took my job somewhere else. read more

Although he arrived without a cape, Keith came to my rescue. A little family of squirrels built a cozy nest in our chimney. After my husbands attempt to smoke 'em out (btw: this does NOT work when the chimney is blocked... you should smell my house!) we realized this was a bigger problem than we thought. I logged onto Yelp and searched for "chimney" in San Mateo and Chim Chimney came up. The reviews were stellar so I called. Keith answered the phone (something rare these days) and said he could come over the following day! Wow! Keith arrived when he said he would and with a fabulous sense of humor explained what he was going to do and then went and did it. He removed the nest and cleaned out the chimney. He then removed "Darth Vader" (as he hysterically named our Chimney Cap) from the chimney and made sure the squirrels would not be moving back in anytime soon. A few days later he came back with a new chimney cap and the problem was solved! I cannot recommend Chim Chimney enough. It was a wonderful ending to a scary and stinky problem. read more

I recently noticed that a bird had built its nest in my dryer outflow vent, and was very worried about it. Thankfully, I saw that Keith had dealt with such developments after reading a few reviews when I started looking for a bird's nest/duct cleaning solution on Yelp. And the glowing reviews for Chim Chimney are definitely justified! Keith was so patient and prompt in responding to my request, and in dealing with the dryer vent nest on a busy Saturday afternoon. I am so grateful for his thoroughness, and for going above and beyond by moving the egg-filled nest to a nearby tree. Hopefully the bird also appreciates his efforts to save her nest. He also put a net over the dryer vent to prevent a similar situation from happening again. I definitely recommend Keith for dryer and duct cleaning, and will look to him in the future for chimney cleaning as well. Thanks so much! read more

Kieth came out yesterday to clean and inspect our chimney. He was very thorough and clear about what he was doing. Exceeded my expectations. We also talked about the dryer vent ( we had never had it professionally cleaned) and he said " let me show you a bit and you can decide if you want it done". Very fair and once I saw what was in there we had him do the work. All in all we're very pleased. No bad surprises!! read more

I requested evaluation to find out if my 2 chimneys needed sweeping and asked for the work to be done while my contractor was present. I did not receive any followup phone calls or emails about the job, only a bill. I learned from the contractor that Keith Hipshire did not seem interested in sweeping and did not do any more than look at the fireplace. I followed up with a phone call to Keith, who said he sent an estimate of work. I asked about the cost for sweeping the chimneys and he said he couldn't remember, but would resend the estimate I had not received. The estimate was $2,288! I followed up with an email asking for a breakdown for all the things he recommended including patching the fireboxes which were in excellent condition. I explained I only wanted the chimneys swept. He never returned any response by email or phone. Terrible! I paid him for nothing! read more

My review is regarding dryer vent cleaning services. My condo association reminded us recently that we should clean our dryer vents out every 2 years or so in order to reduce fire hazards and since I used this company back in the early 2000s, I called them up again. I was happy to know they were still in business and still had the same number. The owner, Keith, answered my call and scheduled to come out Sat morning which I really appreciated since I wouldn't have to take time off work. Keith arrived promptly, allowed me to ask any questions I wanted, which he happily and expertly answered, and then proceeded to do his thing. He had this modern looking handy camera thing that he put into the laundry room dryer vent socket to ensure that his feather cleaner thing was successfully pushing through all the debris that had collected in my dryer vents. He had this vacuum and bucket set up so as he pushed the feather thing through from the outside air vent, the vacuum was sucking all the debris from the duct into the enclosed bucket he brought. It was all cleanly done and I didn't have to clean anything after he left. The reason I got into detail there was because the last time we got our vents cleaned a few years back, that camera thing wasn't around and they used to just use the feather thing from the outside vent area and then manually pull the lint debris out onto my patio which I then had to sweep up on my own. It took a little under and hour, cost about $125 (checks accepted), and he was just so professional, knowledgeable, and nice that I rate this company 5 stars. And why would you care to clean out your dryer vent? Well, aside from the fire hazard thing, it also helps your dryer run more efficiently if the duct is free of debris. So if you notice yourself having to add more minutes to your dry time, maybe it's time to call Keith and have that taken care of. read more

I haven't cleaned my chimney since moving in 4-5 years ago so it was long overdue. It was a pleasant, no hassle experience. Keith showed up on time, fixed the fireplace doors (thank goodness, I thought I'd have to spend a lot of money getting them replaced), taught me how to close the flue firmly shut (it would bounce open before) and even cleaned the fireplace which was caked with soot (I closed the doors once and caused a smoky mess). I would definitely select Chim Chimney again read more

My dryer had been taking four-to-five hours to dry a load of clothing for some time. I had thought the dryer needed replacing, but I thought to call Keith instead. I'm really glad I did. Keith was prompt, took less than an hour to clean a fairly complicated dryer duct and even went up on the roof to work! My dryer now dries clothes in less than an hour and is as good as new. Thanks! read more

If you want someone who is reliable to follow-up with you if you have problems after they fix your chimney, then you should look elsewhere. Keith seemed like a reasonable guy willing to do a small job for us to check out our chimney. He seemed professional and was able to do the job relatively quickly. Then when we started having problems again, I tried to get in contact with him but he never returned my emails or calls. Very unprofessional to ignore your previous customers once you've gotten paid. read more

Keith stopped by today to inspect our 1920's chimney in Redwood City on the "way home". Very few times do you find an individual who educates you as well as inspect something as important and potential dangerous as a fireplace and chimney. Keith recommended the installation of a hood spark-arrestor that would update and be a tool to help prevent a fire. Even as a lessee of the house, I am having him install one. Thanks Keith and I strongly encourage all on the Peninsula to call Chim Chimney. read more

Chim Chimney came to fix my clothes dryer vent. It turned out it hadn't been hooked up properly since I moved in 4 years ago. Keith arrived right on time, and got to pulling out the unit, which was not easy - it's a tall Maytag with barely any room around it, and it's heavy. Behind the unit was a 4 year old lint monster (!) that he vacuumed up, wiped down the walls, and then set to repairing the vent itself. He also went on the roof to check the vent to be sure it was flowing properly, reset my dryer in place, and charged just what was quoted and took time to explain to me what was wrong and what he did to repair the situation. I could tell while he was working that he would do what it took to get the job done, thoroughly and completely, rather than this feeling I've had with Sears Repair Services that they couldn't wait to get out of there. That made me feel good - like the underlying job he did was better and would last. He was also very careful to put his equipment down on a blanket that he brought in so as not to scratch my floor. Nice touch! I highly recommend Keith and Chim Chimney's services. read more

I had a need for a licensed fireplace contractor to repair a rusted out damper per a house inspection report for a purchase of a house. Called several chimney service companies, but they were all booked, but I discovered Chim Chimney who was available the next day. Keith, the owner of Chim Chimney, went above and beyond to take care of my problem and issued a report satisfactory for our lender. Keith is professional, honest, timely, and very skilled in his craft. I would use him again in a heartbeat and highly recommend him! read more

Chim Chimney - Replaced fireplace damper - Chimney Sweeps Near Me - Redwood City, California

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Keith is very professional and knowledgeable and does a terrific job. We called Keith to clean/troubleshoot the blocked dry vent of our new house. We couldn't find the outlet on the perimeter of the house and originally thought it is upon the roof. Keith came, assessed the house inside-out, and says based on his knowledge of the house and its model, the vent should go outside our kitchen and it's probably buried inside the wall. He did some seeking and we opened the wall, and VIOLA! Side story, Keith isn't the first contractor we called. We initially had another contractor came (who has great Yelp reviews), and after searching outside the house and on the attic, he stated that the outlet is indeed on the roof and he cleaned it out. Turns out he was lying. We did get a full refund, but learned that Yelp scoring is not always reliable, especially in terms of services. read more

I found keith on Yelp, and while I live in the city and he is based on the Peninsula I gave him a call in hopes that he might make a house call to the City. As I had called several other people and wasn't happy wth their lack of professionalism on the phone or general knowledge about drying ventilation issues After about 2 mins of speaking with Keith it was clear he knew what our problem was and while he doesn't normally come up to the City, he agreed to take our job. I don't give out reviews often because very few people really exceed expectations, but Keith rocked! He came in, was thorough, knowledgeable, timely :) and fixed our situation and within the price range he quoted. We would definitely call him again! read more

Keith was great! He was on time and professional. Gave us a lot of helpful tips. We are just waiting for his quote for repairs. I hope it won't cost too much. Keep my fingers cross. I will update again after repair is done. read more

I booked Keith to clean two different rental property chimneys that I manage. Total of 3 different chimney's. He did a great job on both properties...professional, personable and was right on time with both appointments. He was really good about educating me on the process of cleaning the chimneys and did a great job of cleaning as well as leaving the work area better than when he arrived. Also pointed out some potential things to watch out for in the way of preventative maintenance. Since he was already on site, I had him help me rework an old dryer vent line that needed help....a project I had planned to do many times, but just never got around to it. He also removed about 8 tennis balls from my gutters while he was up cleaning the chimney, that were knocked up there by the previous tenant. Reminded me about keeping those gutters cleared of "stuff". I would highly recommend Keith....it was a pleasure to work with him. read more

Punctual (called at the appointed time to update his arrival time) and a straight-shooter. While he was here cleaning the dryer vents, he also replaced our chimney spark arrester and checked the flue. Full service, quality experience. read more

I can not believe he has only 7 reviews since he is doing EXCELLENT job and his phone is ringing every 15 minutes and most of the people from Yelp. Come on people we should support the guys like Keith. Here is my story; I called him to fix my beatup fireplace and chimney. Firebox bricks were very bad shape and needed replacement, chimney crown was cracked and there was no spark arrester. He give me reasonable quote and after his schedule cleared (it took 2 weeks) he came on time and started and did excellent job. He took his time while he was laying the bricks and did EXCELLENT job. We should take 3-5 minutes and tell the bay area our experience. I will definitely recommend him to anyone needs chimney and/or fireplace work. Thanks Keith to fix our fireplace and let me save $$$$ from PGE bill this winter. :) read more

Best Chimney Sweep in the area. Always professional! High quality work at a fair price. We only call Keith to get our chimney taken care of. On time, quality work, fair price. Can you really ask for anything more? Call him today for your chimney. read more

Keith was awesome! He came to my home and cleaned up perfectly 25 years old completely clogged vent. He identified exact issue on my dryer and the vent right away and professionally unclogged the vent in short amount time from both end of the vent. Whoever look for dryer vent service, should check http://www.chimclean.com/index.html Keith, You are really awesome! read more

This guy not only showed up late for the appointment but failed to tell me he closed the chimney so when we had a fire it ruined our house. I called him about this and he started calling me names. This guy is a unprofessional as they get and a real jerk I plan to report his behavior to the contractors board read more

I am very pleased with the inspection and cleaning Keith did for my fireplace and chimney. I was worried that the situation would be worse than it was, so I'm glad that I have a competent, honest person to rely on for repairs in the future. He was on time, very friendly and even let my son "help" inspect- he's still talking about it. He showed me every detail of the chimney and even trimmed our tree branches. I would recommend him to any of my family and friends. read more

Keith was great. He called and said "I'm running early, if that's ok". It was. He did a very thorough cleaning of my dryer vent. Replaced the hose, spent over an hour vacuuming, brushing, unassembling and reassembling, oh and digging out fallen items from behind the dryer. When I first saw him come in with his shop vac, I thought "aw man, I coulda done this". But after I saw his ways, I was definitely proven wrong. He was nice, funny and professional. I will definitely use this company again. P.S., Yes, Keith, you were right. My dryer (that I was going to replace) is working 98% better now. Thanks, YELP, for recommending him! read more

Left a message for service and NEVER got a return call. Left a second message with the SAME outcome! SKIP!

I use Chim Chimney for my real estate business to clean and inspect the fireplaces & chimneys on my listings. They provide a written report and estimates if necessary. They explain any repairs that should be made. They have always been thorough, honest and complete the work in a timely manner. read more

Stop. Do not search any further for someone to clean your dryer duct. Keith is a master of his trade and a nice guy. Absolutely the best! Our fire alarm went off when using our dryer and we smelled smoke. Luckily, we didn't set the house on fire. We tried calling another service (won't name names) but although they tried hard (and charged us) they didn't know what they were doing. Contrast that with Keith. Not only did he show up on a Saturday morning (today, as I write this review), but it was his daughter's birthday! He spent almost three hours meticulously cleaning our dryer and a 25+ foot dryer exhaust tube. He started from inside the dryer, which the other guy didn't even touch! Poor Keith had to crawl around under our house to disassemble the exhaust tube to clean it and fix it. I highly recommend Keith from Chim Chimney. The only downside for Keith is that he is so good at what he does, I probably won't need his services for 10 years! read more

Excellent Service! Keith came to my house in Belmont today and took care business quickly. He educated me on the pros and cons about my wood burning stove and some tips on what to avoid moving forward. I will recommend him to anyone that requires his services. Mark Manalo read more

Keith showed up on time, cleaned out all the goop in my dryer vent and even put a cover on the outside to avoid the inevitable creature climbing in. Best of all my Lab retriever, Chico was thrilled to try to help! I would STRONGLY recommend him read more

I am also using whelp ratings to check out businesses. based on their good reviews, i contacted Chim Chimney to clean my never cleaned chimney as recommended by the contractor who is going to install my gas insert fireplace. Keith was their on time (actually a few minutes early), cleaned and inspected my chimney in the time he stated. There was no mess, no fuss. Price was exactly as quoted.. plus there was the quick response to my initial call and in the midst of the holiday season, he was able to accomodate me. i recommend Chim Chimney highly. A+++++ read more

I called several times to setup an appointment since the first time we used them in 2006, they were great. I finally was able to make an appointment. The day came and they never showed. They never called and I'm certainly never going to call them again. I'm very unhappy with them. Please don't make it difficult on yourself by calling this company. Plainly they don't care about future business or old customers. read more

No brainer, call Keith. He is honest and easy to work with. If you call in fall or winter understand it is his busy season, so phone conversations will be quick. I called him and talked briefly with him on the phone, got rates and a date a couple of weeks out. I was worried that he would not show or would forget with an appointment so far out, but he certainly did not. He showed up within 10 minutes of the appointment time, was ready to go and was easy to work with. He started immediately and did a great job. I would not hesitate to call Keith again for any projects that I need. Not only was he good, but he was forthright through the whole process and there were no hidden charges. Unlike a lot of people in the home service industry he never acted like my situation was dire. He just took care of what needed to be done and charged a reasonable rate. read more

Recently had some dryer vent and chimney work done by Keith and feel very confident that everything he did was high quality. Keith really seems to know his stuff and is really an expert in his field. I will definitely call upon Keith if I need any future repairs and not waste my time with any other companies. I actually did call another company that gave me a lower quote over the phone without even coming out to see the job and then once they got here, quoted me a much higher amount. So I declined their services and called Keith back and had him come out to do the job. I am really glad I did! read more

Keith from Chim Chimney literally saved me a few hundred $ from about 2 min worth of work. What an awesome guy! Will def call him back for future chimney services. I was told by another inspector that I needed to replace my chimney damper (coz it supposedly would not close) and also put in a new chimney cap. I decided to get a 2nd opinion from Keith. Keith came by, knocked the damper with his flashlight, closed the damper and took a peek at the chimney cap and determined it did not need to be replaced since it was intact and still in good shape. He was literally in and out in 2 min and did not charge me a dime. Keith does business on the up and up. Highly recommend his services. read more

Service was excellent. I called Chim-Chimney Dryer Vent Cleaning and talk to Keith, the owner, regarding dryer duct cleaning. From my description of the problem on the phone he could tell some of the other problems contributing to the duct obstruction. He set up an appointment and arrived promptly. He checked things carefully, then cleaned the dryer duct, pulled the dryer out and placed a new duct from the dryer to the floor duct ,adapting it to avoid some of the previous duct obstruction problems Keith was very professional, honest and knowledgeable. He was friendly and explained patiently what he was doing and why. I was very pleased with his work and would highly recommend him to anybody who needs duct work. He is exceptional. read more