Don't risk this place if you want to eat before a concert! Four of us tried to eat there before a concert starting at 7.30. Bowled up at 6.00 and were shown to a table by 6.10. Order taken very quickly, but we noticed the waiter did not write the order down. However, our drinks turned up quickly, so didn't see a problem. However, we began to notice people being shown to tables after us getting their food. By 7.10, food still had not arrived. Asked waiter what was happening as time was getting tight. He informed us the order was taking time as two of our group had ordered steak fajitas and steak takes a long time to cook! When we complained we had been waiting an hour, he said that was not the case! As we were running out of time, we cancelled our order and suggested the restaurant should pick up our drinks tab as they had let us down. This they refused to do and told us if we refused to pay they would speak to security at the O2 to prevent us getting in to the concert.
There was no apology for the slow service and the staff were generally arrogant, rude and unhelpful. We will not be going back and would not recommend it to anybody else who might be in a hurry. read more