Would need to be dragged back here... Just an overall really poor experience - improperly trained staff and mediocre food.
~ Customer Service:
The main reason why this place gets a one star. The customer service is as bad as it could get - I've been here twice and BOTH times it was horrible so I don't think it's the fault of the waitresses, it's probably more likely due to improper training of inexperienced servers. They were friendly, but nothing came on time - this was consistent in my two separate visits.
Food took ages to arrive and when it did, it was stone cold. Ages to order, ages to get the bill. In the second time we came and the waitress had no idea how to split a bill. One of my friends who had worked in hospitality before had to help her. Again, this is not the fault of the waitress - she was untrained! And there didn't seem to be a manager in sight that she could ask! I felt bad for her because she was obviously getting very flustered and apologetic but she had just never been taught how to split the bill.
The first time I went, what should've been a quick breakfast ended up taking around 1 hour and 30 minutes from start to finish.
~ Food:
Mediocre, but that's probably due to the fact that it was stone cold by the time it got the table. Both times we came here it was an empty house and they still couldn't cope, so I struggle to imagine what things would be like if it ever got busy. I'm not sure how many chefs they have but it couldn't be many.
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I would definitely avoid this place. There's plenty of other options in Friars Walk that have quick and efficient service. Chiquito needs a complete overhaul of the customer service because it really is abysmal. read more