I'm reviewing this dental surgery here because they unfairly removed two of my Google reviews (which were perfectly honest and fair), before proceeding to bombard their own Google page with a flurry of suspiciously positive (and obviously fake) reviews.
My experience:
- Two badly-done fillings which quickly crumbled after being fitted. On my next visit, I told the dentist there was a notable gap in one of the fillings, but very concerningly, she insisted it was fine, despite taking two x-rays and me being able to feel this big gap with my tongue. Incidentally, she flagged various other "issues" with my teeth, which would cost hundreds of pounds to address.
- My last appointment: dentist tried pushing £500+ worth of private treatments on me, most of which were cosmetic. When I said I wanted to go on the NHS list for essential treatments (including a filling) as is my right, she kept trying to put me off by insisting that I would be waiting 6+ months for an NHS appointment. Even when I said that was fine, she still persisted with trying to push her extortionate private treatments on me.
- The dentist's tone of speaking was appalling, and very berating. I've not been spoken to that way by a dentist since I was a child. She berated me for not going to the dentist regularly enough, despite me saying I'm on an average income - and not a rich Chiswick homeowner, which seems to be her preferred customer demographic. read more