Prompt, thorough, kind, outgoing, professional, reliable. We have used Crump's for several years…read morenow and we trust that when he leaves our chimney is safe and ready for the season.

The chimney issues were fully explained and the appropriate resolutions described. The work was…read morecompleted in one day. The debris was cleaned up. Ken is very personable.

no issues at all with them. showed up on time and left the place spotless when finished. not sure…read moreof the 1 star review they received, I know the owner personally and he would never allow something like that to happen. guessing they left a review for another company here?

Very bad experience! Did not clean our chimney properly! We had to find another company to do it…read morecorrectly! Should have known that not having an address was a bad sign!

We do not recommend this chimney company, they took advantage of my mother. installed a liner and…read morewe cannot use our wood stove or enjoy heat. We had to get another company off yelp to make it right. Beware of Hancock Chimney.

This was the 4th provider who tried to fix my leaking chimney and this time it worked (at least so…read morefar, so good)! My chimney had been leaking every time it stormed. I hired 3 other masons in succession to go up there and try to fix it, but the problem persisted. Hancock Chimney Sweep came out within a few days of my contacting them, inspected the chimney inside and out, and gave me a quote. Two weeks later they came out and did the work. Another big storm came through a few days ago, and not a drop got into my kitchen! Thanks for the great service.

After trying to contact multiple different chimney service companies for the last month, we were so…read morehappy when Pinckletink returned our phone call for a request. We had reached out to three other companies, two of which we never even heard back from and one who said they wouldn't come this far out to our house (only a town or two over.) We were in desperate need of a chimney sweep and inspection. The woman who returned my call was extremely friendly and knowledgeable and got us booked with an appointment for the following week on a Monday morning! The two gentlemen who showed up to our home were very nice, professional, and knowledgeable. They went right to work and seemed to have everything taken care of in not talk much time. Although I wish the results of our chimney inspection were better (thanks previous owners of the house), the inspection was thorough and seemed reasonably priced. The young gentleman who gave me the results of our inspection was actually the owner of the company and said they would be emailing over photos of the complete inspection along with an estimate for any repairs we would need to have done before potentially installing a wood stove. If you're in the need of any chimney servicing, I highly suggest Pinckletink. Friendly, professional, and knowledgeable!

From the owner: Having your chimney swept every year is one of the best ways to prevent dangerous chimney fires. We…read morewant your heating solutions to keep you and your whole family warm and safe. When you buy a new house a chimney inspection is important to get before you start using your new fireplace or woodstove to ensure it is able to operate safely. We sweep chimneys and clean stove pipes of all kinds, inspect chimneys for damage, cracks and debris, install new liners and caps when needed, inspect wood stoves, replace fire bricks, seal around the chimney, repair your chimney/fireplace bricks when needed, and more.

Dominic came to our home on time and did a great job with cleaning our Heat pumps. He is an hard…read moreworker, through, very clean. All my pumps work like the first day of use now and I cannot say enough about the work ethic of Domonic. Great worker. I paid a fair price for the excellent work done. I will request Dominic for the next cleaning.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

Looking for a wood stove for an odd space. The staff was friendly and helpful. We picked one and…read morewe have a quote that included all the stovepipe as well as the stove. They were knowledgeable of the stoves and had many in the room including one running.

High prices, terrible service, added hidden fees even on top of the exorbitant charge for…read moreinstallation, and the staff was unconscionably nasty when questioned about the charges. We felt locked in using them in order to get the stove we wanted, but we wish now we had tried harder to get it elsewhere.

Really looking forward to rating them.....excellent service. Polite, knowledgeable and thoroughly…read morepleasant technician. Highly recommended.

From the owner: If you are looking for a quick chimney sweep, or you need any chimney work we are who you want to…read morecall!