If I could give zero stars I would. My youngest daughter experienced one of the worst medical…read moreexperiences in the ER today. As parents that live out of state, we are baffled by the lack of care that she received. She sat in the waiting room , after being taken back to get her vitals, and have a port put in her arm for dehydration, for 2 hours with severe vomitting and diarrhea symptoms. I assume the port was put in during her initial check knowing that fluids and anti nausea meds were needed. To say she was visibly upset during her hours spent waiting, is a complete understatement. I had multiple conversations with her during that time, and between the exhaustion of 12 plus hours of no sleep because of the symptoms, and the lack of any kind of knowledge of what was coming, she was beyond consolation. My older daughter that had dropped her off initially (that has 2 kids under 3 so she couldn't stay with herj , went back to see her sister sittting in the ER room with a port in her arm and a bag of vomit on her lap, as weak as could be. She demanded that her sister either be seen immediately, or that they needed to take the port out so she could take her to a different facility. One of the front desk nurses actually listened to her, and they were told that she would be the next patient taken back and that a "floating doctor" would see her asap, as all of the ER doctors were extremely busy. Said doctor arrived, and the meds were ordered. Pretty quickly, she was hooked up to an IV with fluids and anti nausea meds only to be told as the meds were being administered that she would have to sit in the waiting room with the IV for what would assumably be hours for the IV to be administered. I was actually on the phone with my daughters as the oldest one tried to advocate for her sick sister to find out if there was even just a chair that she could sit on someplace so that she wasn't out in the waiting room with the general population, only to be met with a resounding no. I could hear my youngest daughter sobbing out of stress, sickness, and exhaustion, They were told that if an open bed became available, she was eligible and what my daughter asked if her sister would get the first open bed, she was told no. My oldest daughter than told the person who was "caring" for her sister to take the IV out, during which time she was vomittng, and blood from the removal of the IV was all over her pants. The lack of empathy, the complete disregard for any dignity for my daughter, is beyond unacceptable. It is completely understood that the ER was extremely busy, we knew that was going or be the case with her going in. What we didn't know was the lack of integrity within this establishment

its pathetic all around. wait times, nurses coming in having…read moreno clue what you are being seen for after you have already been back. Feels very rushed and not caring and again the wait time is absolutely a joke we have been here for almost 4 hours and nothing is done

I had a recent visit to the emergency room for right side pain. Being there alone made it more…read morescary. I waited in the lobby for four hours. The front desk, the lady who took information and the person who did the IV were all very kind and helpful. I won't fault the ER with the fact that there was a family not parenting their child allowing her to run all over the place, rolling on the dirty floor and jumping on the furniture but the wait was horrid. I was finally taken back and hooked up to monitors and tested. The dr was very kind and apologetic for the wait. After my scan I had to use the bathroom and had to call three times basically begging for help. I was tethered so needed a nurse. I thought I was going to pee the bed. I was discharged and told I could leave with my paperwork dropped on the bed. I got to the hallway and followed the exit signs only to end up in the lobby that was closed. I was in pain, medicated and exhausted so decided to move the gate and exit through the closed lobby. Of course a policeman saw me and was upset that I used a closed part of the hospital. I have used this ER before and it seems that it is normal practice to just release people without making sure they can find their way out. I realize there are exit signs but they don't help when parts of the hospital are closed. How about the nurse getting patients to the exit? After being there for nine hours, in pain, medicated and exhausted a little help would have been appreciated

I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

Birthing center: The physician oversight during labor could…read moreturn a normally progressing labor into an emergency mode, hence morbidities and mortalities are inevitable. However, Dr. Aichholz and his afterhours team saved the day.

This happened a couple of years ago but it still makes me sick to think about and people deserve to…read morehear these kind of reviews before they go to this ER. I had what I thought was a bug bite on the back of my neck. It quickly progressed to a swollen lymph node and electric-like pain radiating up the right side of my head from the back of my skull and wrapped around to my forehead. I knew it wasn't my "normal" neck pain (I lived with a herniated disc for 10 years) and I knew it wasn't meningitis because my neck wasn't stiff, no fever, etc. but I could not figure out what was going on. I said all of this to Dr. Kevin Juozapavicius when I got there. Even though the pain was excruciating, I wasn't even asking for pain meds. All I asked for was some bloodwork to start getting *some* kind of information and start ruling things out. He/she said nothing was wrong with me and that they would absolutely not order any bloodwork. He/she discharged me after doing literally nothing. I couldn't believe what I was hearing and asked "are you serious?" and he/she went off on me - so incredibly rude and disrespectful. The nurse was even shocked and appalled at how he/she treated me. Guess what?! IT WAS SHINGLES!! This "doctor" not only dismissed me with zero care, they gaslit me and treated me like garbage. Absolutely the worst experience I have ever had and tell everyone I know not to go there.

Fighting to make appointments, i do not recommend! I would go elsewhere. The doctors are amazing!read more

It's very hit or miss if you have a good experience here. Some days I come in and everyone is so…read morenice. Other days the front desk staff act so bothered that you're coming in. Coming in for ortho we always have a horrible experience. Coming for nephrology we usually have a good day. Very hit or miss with the front desk staff as well.

P.T at Arrow Springs with Shaun and Angie was the best! They were so helpful getting my shoulder…read moreback to normal after rotator cuff surgery. They are so kind, and knowledgeable. Also Jessica at the front desk was also very helpful. Thanks to all Lisa H

I was at the ER for a foot injury. The mistreatment I endured by a low level employee was…read moreabsolutely vile.The DR was great BUT the entire staff witnessed this employee verbally abuse me and did absolutely nothing. I didn't engage in this man's unwarranted bazaar hostility towards me and that seemed to escalate his behavior. I asked 9 times for him to please stop, please leave, please sir, please don't treat me in a demeaning manner and it continued. He then told ME that he won't allow any patients to abuse HIM! Absolutely (no one) was mistreating him! I felt like I was in the twilight zone. In my 56 years of life I've never experienced anything like this. The staff had the audacity to have this same employee wheel me out to the vehicle. Bring someone with you or record your interaction with the staff here. I've written hundreds of good/bad and mediocre reviews but I never thought I'd need to leave a review like this

Okay so i'm not a leave a review kind of person, but I couldn't let this go…read more I'm pregnant with my first and was doing the Panorama and Horizon blood testing for congenital defects, checking if i'm a carrier for anything etc. I went to this lab to have it done on Monday April 6th around 5:15 pm. The phlebotomists were sweet and an easy stick, but they were asking me what to do with the test. ? I don't know my doctor said hand you the box. A week and a half later I don't have my results so we call. They canceled the test. These professionals didn't know what to do with my test, and instead of calling my doctor or utilizing the resources listed inside the box such as a phone number and provided labels, they instead took my blood samples, threw them in the trash, canceled the test and continued with their day. This is the health of my child and my own health as well and they couldn't care less. If you can avoid it I would not go to this lab. It's okay to not know something - it's not okay to dispose of a sample test that costs $400 and not even notify me while I'm waiting for my results. The one star is for the woman working the front desk. She was very sweet. And really everyone was nice. But throwing my test away like trash is unforgivable.

This is my second time here. Not only is the food good, but the level af care is excellent. This…read moreisn't the largest care facility in the area but I have had good care here. I trust them enough that I will be back next week for my own out patient surgery. No one wants to come to a hospital, but at least I know they will take good care of you here.

I came in for a prescription for antidepressants, but instead of receiving help, I was asked…read morewhether I wanted to harm myself or someone else. That was the only "care" I received -- no prescription, no real assistance. My appointment was at 11 a.m., and I had to wait 30 minutes for the doctor. The staff were rude, dismissive, and unprofessional. When I called later, they claimed they couldn't understand me and simply hung up. This experience was unacceptable. Asking those kinds of questions without providing any actual help is not only inappropriate but also shows a complete lack of professionalism and basic respect for patients. If someone truly wants to end their life, they are unlikely to answer such questions honestly. Asking every patient these same questions in this way does not feel helpful or effective. In many cases, appropriate treatment, including antidepressants, can actually help people much more. Honestly, this was one of the least helpful experiences I've had in a medical setting in the United States. I came for help, but instead felt dismissed and misunderstood.

This institution deserves every bad review and more. Like the other mental health facilities in…read morearea they've jumped on the Medicaid bandwagon, making it difficult to leave once admitted so they can bill, bill, without providing much in way of care, mostly warehousing patients. Little to no compassion, defensive, uncommunicative staff who are often found simply sitting. Other private pay services may be better but have no experience so can't evaluate. On plus side, facilities appear pleasant and visiting hours liberal. Be eternally grateful if neither you nor your family have no need for mental health services; the state of care is an absolute crime in this country

This is a dumpster fire, with very rude people working the front desk. Patients all over the halls…read morebeing treated, even with open rooms everywhere. Zero regard for HIPPA!

I was sent here by my primary care physician after having much more than an "immune response" to my…read morefirst covid vaccine. She wanted me to get checked out just in case. This is a newer building and part of the very nice UC West Chester campus. There is "ideally" plenty of parking, although it is very busy so it might take a few mins, allow for extra time. I was immediately greeted upon entering the main lobby by a woman asking about my covid exposure etc. They then tag you with a red or green sticker and you may proceed on. The people at the eventual office I came here for were so kind and helpful, I was very impressed. I was able to check in contactlessly via my UCHealth MyChart. I did not have to fill out any new paperwork as they utilized it all from there. Wait time was less than 5mins. I was tested while I was here which was easy and painless. The results (neg YaY) appeared in MYChart within 24hrs!! Luckily this was just an adverse event and everyone took great care of me!

Even though I do not like to frequent a hospital. If I do have to go this is my hospital of choice…read morefor my kiddos. They front desk always greets you with a smile. They have lots of resources all in one building. They do an excellent job on the decor. In fact, so good that even when your Child feels the worst ever. When they walk into that place they get happier. You can tell the. Iraq's really care about your child. The doctors talk to you in a way to help you understand their thought process and even though it may be frustrating they will admit when they don't know. Now for the secret. Shhh. They may have popsicles for the kiddos if you ask.

From the owner: Cincinnati Children's offers pediatric urgent care at six locations for patients up to age 21…read more Walk-ins are welcome, or families can reserve a spot online up to 12 hours in advance. Services include treatment for minor illnesses and injuries. Virtual urgent care is also available 24/7 via CincyKids Health Connect.

My son required sutures so I called the Urgent Care to ensure they could handle it. The said they…read moredid. He received 3 sutures which still left a gap in the laceration site, resulting in significant scarring. Afterwards received the Urgent Care bill for over $2400. This pricing does not reflect an Urgent Care visit at all. Spoke with representatives of Children's who replied with "Well we aren't cheap".

Shout out to Barb! An awesome and attentive nurse!! Brought my daughter in here at 2am for an ear…read morerupture. Barb was professional but kept the mood light and funny even though my daughter was in a lot of pain. Barb got her to smile and chuckle a couple times. All of the staff that morning was great as well!!!! Made it a much better experience since it was so early. I felt like my daughter got the care she needed.