I've always loved try health been very happy with them. Most of my doctors are from TriHealth is…read morevery close and convenient the hours are always great

I had a recent visit to the emergency room for right side pain. Being there alone made it more…read morescary. I waited in the lobby for four hours. The front desk, the lady who took information and the person who did the IV were all very kind and helpful. I won't fault the ER with the fact that there was a family not parenting their child allowing her to run all over the place, rolling on the dirty floor and jumping on the furniture but the wait was horrid. I was finally taken back and hooked up to monitors and tested. The dr was very kind and apologetic for the wait. After my scan I had to use the bathroom and had to call three times basically begging for help. I was tethered so needed a nurse. I thought I was going to pee the bed. I was discharged and told I could leave with my paperwork dropped on the bed. I got to the hallway and followed the exit signs only to end up in the lobby that was closed. I was in pain, medicated and exhausted so decided to move the gate and exit through the closed lobby. Of course a policeman saw me and was upset that I used a closed part of the hospital. I have used this ER before and it seems that it is normal practice to just release people without making sure they can find their way out. I realize there are exit signs but they don't help when parts of the hospital are closed. How about the nurse getting patients to the exit? After being there for nine hours, in pain, medicated and exhausted a little help would have been appreciated

This happened a couple of years ago but it still makes me sick to think about and people deserve to…read morehear these kind of reviews before they go to this ER. I had what I thought was a bug bite on the back of my neck. It quickly progressed to a swollen lymph node and electric-like pain radiating up the right side of my head from the back of my skull and wrapped around to my forehead. I knew it wasn't my "normal" neck pain (I lived with a herniated disc for 10 years) and I knew it wasn't meningitis because my neck wasn't stiff, no fever, etc. but I could not figure out what was going on. I said all of this to Dr. Kevin Juozapavicius when I got there. Even though the pain was excruciating, I wasn't even asking for pain meds. All I asked for was some bloodwork to start getting *some* kind of information and start ruling things out. He/she said nothing was wrong with me and that they would absolutely not order any bloodwork. He/she discharged me after doing literally nothing. I couldn't believe what I was hearing and asked "are you serious?" and he/she went off on me - so incredibly rude and disrespectful. The nurse was even shocked and appalled at how he/she treated me. Guess what?! IT WAS SHINGLES!! This "doctor" not only dismissed me with zero care, they gaslit me and treated me like garbage. Absolutely the worst experience I have ever had and tell everyone I know not to go there.

Kevin P. Juozapavicius, D.O. was impatient, rude, and uncaring in manner. Horrible listening…read moreskills. Pre-judged me from the moment they walked in. Extremely dismissive and refused to listen to pertinient information regarding any attempted explanations. Actually clapped their hands at me, as I was explaining the day's medications, in order to stop me from speaking. This was before they "allowed" my family to join me. After that, his/her tone changed dramatically. He/she then tried to suddenly sound concerned. It probably helped that they actually viewed testing results and learned actual conditions. Did not realize they were just a D.O. and not an M.D. I don't trust any information they provided. I am angeredthat this person is allowed to care for patients. I have seen others there who were far more competent and caring.

We love Cincinnati Children's Hospital and the Mason location is one of our favorite campuses to go…read moreto. We live about 45 minutes away from the downtown hub so we try to go Mason when we can. When you enter, we head all the way to the back, passing restrooms and lots of colorful artwork done by local students. There is usually someone at the first desk taking names to check you in upon arrival. When you sit, it doesn't usually take long for your child's name to be called to one of the desks where you finish registration. Sometimes, you are also given a tablet to finish some questions if it's been awhile since your last visit. Then you wait for your doctor to be ready. This location sees many different types of patients. I can only speak to what we've been there for but I know there are many options when visiting. We've done: ENT, Orthopedics (specifically for Scoliosis), X-ray, hearing test and the Urgent Care. We love all of these available doctors coming closer to us. Now, some doctors take more time than others to get to you. We've sat in the waiting room for 2 minutes and for 25. We've sat in the patient room for similar times. But those times are based on the doctors, not the location. We like the cleanliness of the space, the friendliness of the employees and the close parking. The place always smells clean. It's easy to book your next appointment on the way out! And our favorite part is that we usually stop for a quick bite to eat or a sweet treat on the way home thanks to all of the restaurants and establishments close by! I highly recommend visiting this office if you don't want to make the trek to Cincy!

Don't go here if you don't like surprise bills for random things. Feels very scammy to me.read more

P.T at Arrow Springs with Shaun and Angie was the best! They were so helpful getting my shoulder…read moreback to normal after rotator cuff surgery. They are so kind, and knowledgeable. Also Jessica at the front desk was also very helpful. Thanks to all Lisa H

I was at the ER for a foot injury. The mistreatment I endured by a low level employee was…read moreabsolutely vile.The DR was great BUT the entire staff witnessed this employee verbally abuse me and did absolutely nothing. I didn't engage in this man's unwarranted bazaar hostility towards me and that seemed to escalate his behavior. I asked 9 times for him to please stop, please leave, please sir, please don't treat me in a demeaning manner and it continued. He then told ME that he won't allow any patients to abuse HIM! Absolutely (no one) was mistreating him! I felt like I was in the twilight zone. In my 56 years of life I've never experienced anything like this. The staff had the audacity to have this same employee wheel me out to the vehicle. Bring someone with you or record your interaction with the staff here. I've written hundreds of good/bad and mediocre reviews but I never thought I'd need to leave a review like this

Went for some outpatient bloodwork. As I entered the immaculate facility, I was greeted by an…read moreextremely friendly front desk attendant. She directed me to the patient registration desks where I was greeted by another friendly employee. After she checked me in, I was directed to the waiting area of the lobby to wait for the person to do my blood work. After a very short, wait, I was taken back to have the blood work done. Yet again, the person doing the blood work was friendly and engaging, It made me very comfortable. He explained his process of finding the best location to take my blood and it was done quickly and painlessly. I've been to this hospital multiple times for myself and with other people and I've seen nothing but the highest quality facility and staff. There is nothing I could suggest that they could improve upon.

Okay so i'm not a leave a review kind of person, but I couldn't let this go…read more I'm pregnant with my first and was doing the Panorama and Horizon blood testing for congenital defects, checking if i'm a carrier for anything etc. I went to this lab to have it done on Monday April 6th around 5:15 pm. The phlebotomists were sweet and an easy stick, but they were asking me what to do with the test. ? I don't know my doctor said hand you the box. A week and a half later I don't have my results so we call. They canceled the test. These professionals didn't know what to do with my test, and instead of calling my doctor or utilizing the resources listed inside the box such as a phone number and provided labels, they instead took my blood samples, threw them in the trash, canceled the test and continued with their day. This is the health of my child and my own health as well and they couldn't care less. If you can avoid it I would not go to this lab. It's okay to not know something - it's not okay to dispose of a sample test that costs $400 and not even notify me while I'm waiting for my results. The one star is for the woman working the front desk. She was very sweet. And really everyone was nice. But throwing my test away like trash is unforgivable.

I came in for a prescription for antidepressants, but instead of receiving help, I was asked…read morewhether I wanted to harm myself or someone else. That was the only "care" I received -- no prescription, no real assistance. My appointment was at 11 a.m., and I had to wait 30 minutes for the doctor. The staff were rude, dismissive, and unprofessional. When I called later, they claimed they couldn't understand me and simply hung up. This experience was unacceptable. Asking those kinds of questions without providing any actual help is not only inappropriate but also shows a complete lack of professionalism and basic respect for patients. If someone truly wants to end their life, they are unlikely to answer such questions honestly. Asking every patient these same questions in this way does not feel helpful or effective. In many cases, appropriate treatment, including antidepressants, can actually help people much more. Honestly, this was one of the least helpful experiences I've had in a medical setting in the United States. I came for help, but instead felt dismissed and misunderstood.

This institution deserves every bad review and more. Like the other mental health facilities in…read morearea they've jumped on the Medicaid bandwagon, making it difficult to leave once admitted so they can bill, bill, without providing much in way of care, mostly warehousing patients. Little to no compassion, defensive, uncommunicative staff who are often found simply sitting. Other private pay services may be better but have no experience so can't evaluate. On plus side, facilities appear pleasant and visiting hours liberal. Be eternally grateful if neither you nor your family have no need for mental health services; the state of care is an absolute crime in this country

This is a dumpster fire, with very rude people working the front desk. Patients all over the halls…read morebeing treated, even with open rooms everywhere. Zero regard for HIPPA!

I was sent here by my primary care physician after having much more than an "immune response" to my…read morefirst covid vaccine. She wanted me to get checked out just in case. This is a newer building and part of the very nice UC West Chester campus. There is "ideally" plenty of parking, although it is very busy so it might take a few mins, allow for extra time. I was immediately greeted upon entering the main lobby by a woman asking about my covid exposure etc. They then tag you with a red or green sticker and you may proceed on. The people at the eventual office I came here for were so kind and helpful, I was very impressed. I was able to check in contactlessly via my UCHealth MyChart. I did not have to fill out any new paperwork as they utilized it all from there. Wait time was less than 5mins. I was tested while I was here which was easy and painless. The results (neg YaY) appeared in MYChart within 24hrs!! Luckily this was just an adverse event and everyone took great care of me!

Even though I do not like to frequent a hospital. If I do have to go this is my hospital of choice…read morefor my kiddos. They front desk always greets you with a smile. They have lots of resources all in one building. They do an excellent job on the decor. In fact, so good that even when your Child feels the worst ever. When they walk into that place they get happier. You can tell the. Iraq's really care about your child. The doctors talk to you in a way to help you understand their thought process and even though it may be frustrating they will admit when they don't know. Now for the secret. Shhh. They may have popsicles for the kiddos if you ask.

From the owner: Cincinnati Children's offers pediatric urgent care at six locations for patients up to age 21…read more Walk-ins are welcome, or families can reserve a spot online up to 12 hours in advance. Services include treatment for minor illnesses and injuries. Virtual urgent care is also available 24/7 via CincyKids Health Connect.