Georgina is amazing! She is welcoming, takes good care of…read moreher clients and her office is relaxing.

From the owner: At the Center for Repose of Mind, we are dedicated to providing compassionate and professional…read moremental health counseling throughout Nevada. Our goal is to empower individuals, couples, and families to overcome life’s obstacles and cultivate lasting emotional well-being. Our licensed therapists excel in addressing a wide range of issues, including depression, anxiety, stress management, trauma, eating disorders, and family conflict, all within a nurturing environment that fosters healing and personal growth. We believe that each individual’s journey is unique, which is why we take a personalized, evidence-based approach to therapy. By employing proven techniques, we help you effectively manage stress, strengthen relationships, and enhance your overall emotional health. Every session is thoughtfully tailored to meet your specific needs. Whether you are seeking support for depression and anxiety, navigating relationship struggles, or simply yearning for a safe space to feel heard and understood, our compassionate team is here for you. We accept the following insurances: Acentra-Kepro, Aetna, Allone, Anthem BHS | Behavioral Health Systems, BlueCross and BlueShield, Carebridge EAP, Carelon Behavioral Health, Cigna and Evernorth, Health Advocate, Hometown Health, Meritain Health, MINES and Associates, Optum, Oscar Health, Oxford, Quest Behavioral Health, United Medical Resources (UMR) and UnitedHealthcare UHC | UBH.

My wife got a referral from her doctor for mental health services. I don't know if she was referred…read moreto this place specifically, but some person calls her to get her set up and immediately asks for pictures of her ID, Insurance ID, and a credit card. HUGE RED FLAG. She asked what they needed the CC info for and they said it's for copays as they are telehealth. She asked if there was a patient portal for payments and was told no, but they could delete the pictures once they have it in THEIR secure portal. My wife said she was not comfortable sending pictures of her credit card and the call ended. About an hour later she got a call from their "director" confirming that she was refusing care. I don't know how many times I've heard in this day and age that you DO NOT SEND PICTURES of your CC to ANYONE. EVER. Much less both your CC and your ID. Second, there was no confirmation on if my wife even wanted to do therapy via telehealth or zoom. None. It was just a call that was like "we got your referral, please give us your CC and personal info". Yeah, no I do not recommend this place. Asking for pictures of credit cards and ID's is highly suspicious. Telehealth should have a portal to pay copays and such and not dependent on the supposed provider to charge you whatever, whenever.

I was referred to Juli by a friend who told me that she was "absolutely amazing" and that one of…read morethe things he misses the most about living in Reno was seeing her. My friend is a smart guy and I trust what he says, so I called her asking if she was taking new clients. Juli calls me back right away and has me fill out some paperwork before our first session. It was all really easy with her new patient portal which allows you to put your debit/credit/FSA card for payment. My first meeting with Juli was right before the world shut down due to COVID-19. I've never been to a therapist in-person before, so I thought it would be awkward at first. Juli was hellbent on making sure it wasn't. She is a bubbly, kind, honest person who shows no judgment or bias whatsoever. I told her things in ten minutes what I haven't told 99% of people ever. She put me at ease that quickly. Through our sessions, Juli has constantly challenged my worldview. I like to think I'm a smart guy, and this turns off most healthcare providers. Juli, however, has embraced this and asks me really, *really* thought-provoking questions. She has helped me look at events in my past in an entirely new frame. She never tells me that I'm wrong; instead, she uses guided questioning to elicit self-discovery. When I'm being ridiculous, her facial expressions immediately tell me that I need to rethink. I am kicking myself for not going to a therapist years ago; more specifically, I wish I would have seen HER years ago. She is so down to earth and relatable. As a major plus, she brings her absolutely adorable service dog (a golden retriever). It's a friendly, relaxing place where I never feel uncomfortable or rushed. I really look forward to my visits with her as it reinvigorates me and has me thinking about everything differently. Thank you, Juli!

The reception area was clean and inviting. Their privacy policy is excellent. The staff was…read morepleasant and professional. I highly recommend this medical office. They really care for their clients.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

I work in a very stressful, yet rewarding, profession, and I really needed help with stress…read moremanagement. A quick google search of therapists in Reno left much to be desired...Each search result yielded a bland website that provided me little to no information regarding any given therapist's specialties or any general "vibe" for his or her practice...Thank goodness for Yelp! Alecia is a phenomenal therapist! She is intelligent, sympathetic, empathetic, wise, curious, and holistic in practice. I can not recommend her enough- I have already referred friends and family members, and if you find yourself in need of counseling for whatever reason, give her a call!

3 years ago, I was hit by a drunk driver who caused my car to flip, leaving me with a TBI. I had…read moreseen half a dozen psychiatric providers, none of which were effective for me, and had given up all hope for any real improvements. Then I was referred to Alecia. From the very first appointment, she empowered me and enabled me to begin healing my brain and my mind. I have felt more like myself in a few short weeks, than I have since my rollover collision years ago. She's upfront, reliable and truly wants to help others learn to help themselves. By far, the best thing that's ever happened to me, and I cannot speak highly enough about her!!

I really wanted to like this office because I had heard so many great reviews, but unfortunately my…read moreexperience has been nothing but frustrating from the very beginning. I live in Sacramento, CA, so I already knew I'd be paying out of pocket. My first appointment was charged to my card the day before, which was completely fine. However, I kept receiving bills saying I still owed money. When I called, I was told not to worry because those charges would "fall off" my account since I was a self-pay patient. Well, they never did, and I continued receiving bills showing an outstanding balance. At my first appointment, the doctor was running late and told me I needed to repeat my bloodwork, even though I had just had it done about two months earlier. That was frustrating, but I agreed. She told me the lab orders would be sent to Labcorp. Because the bloodwork had to be done while I was on my period, I had to wait an entire month before I could schedule the appointment. When I finally arrived at Labcorp during the required time, they told me they had never received the lab orders from the office. I immediately called the office, and Mackenzie at the front desk answered. She was rude, dismissive, and acted like helping me was an inconvenience. Instead of trying to solve the problem, she simply said she couldn't send the orders herself and would have to ask the medical assistant. While I was waiting, Labcorp called the office directly. I then overheard Mackenzie tell them that she had instructed me to "come another day" because she didn't know if the orders could be sent that day. That was completely false. She never told me to come back another day. Had she actually communicated that to me, I would have explained that I couldn't simply come back because my doctor specifically instructed me that the bloodwork had to be done while I was on my period. Her lack of communication, poor attitude, and terrible customer service turned an already frustrating situation into an unnecessarily stressful one. Front desk staff are often the first impression of a medical practice, and unfortunately Mackenzie's attitude reflected very poorly on the office. Between the ongoing billing issues, disorganization, poor communication, and the unprofessional customer service I received, this has been one of the most disappointing experiences I've had with a medical office. I really wanted this practice to work out because of all the positive reviews, but my experience has been the complete opposite. Because of everything that's happened, I will not be returning to this office and will be looking for a new provider. I cannot recommend this practice based on my experience.

I was referred to FEM by my son's pediatrician as I needed to get on medication for ppd. Only…read moreproblem I have with this office is anytime I call anyone in charge of answering the phone calls are rude and rushed. I think that this is very unprofessional as this Is supposed to be a support place for women...

I work with a lot of students at the university that every now and then find themselves in a crisis…read moreand this place has been a life-saver for the students who have chronic issues or need more intensive or holistic treatment than the school can provide them. The vibe is very homey and inviting and the therapists are amazing! Dominique has been a godsend for some of my students and myself! Parking is phenomenal and easy and there's a bus line nearby. Accepts most major insurance plans. Would definitely recommend especially if you're hesitant about seeking help!

Lack of Candor, Money Hungry, Untruthful! They will lie to upcharge and will steal from insurance…read moreand the client while talking about how much they care.

This is nice that it's open 24hrs. Other than that it may have served its purpose. Didn't expect a…read morelot and hard to tag in a place that is clearly understaffed and overworked

I am not really the kind of person that does this but there is a social worker/therapist there…read morenamed Mary. Mary established that she used "gentle confrontation" as a therapy style. She continued to be sort of pushy and dismissive throughout my stay there. Called security on me when i was looking for answers about my discharge. Generally just really confused about how that is supposed to be theraputic. Shoutout to Geoff tho hes a real one and he helped me get things sorted out with my work. I understand that the facility is understaffed but everyone in there acts like they got something better to do than to deal with you.