Always great service, whether it's hair, nails, facial, or massage. I've never had a bad experience here. The receptionist is always friendly and welcoming. The only downside is how hard it can be to get an appointment. read more

horrible treatment. the vibe was not it. it was disappointing it had cockroaches and lice in brushes. i had an appointment at 9:30 and they didn't accommodate me until 10:15. horrible service. they gave me bedbugs. my nails turned out HORRIBLE. overall would NEVER go back. (save yourself while you can) read more

Even with a change in ownership this place did not disappoint! Everyone was so kind and welcoming. I love the concept that you can get multiple spa treatments all in once place. Michelle was amazing! She was so calming, kind and skilled - I loved the emminessce products she used and I was truly able to deeply relax before getting on a long flight home. Just when I thought it was over, she gave me a wonderful foot and leg massage that was the perfect ending to such a great experience. I was booked for a massage immediately after with someone else but she was not Michelle! It was a let down after the care after the stellar facial. I wish it had been Michelle. I bought all of the products she recommended and continue to love the results. My skin has never looked better. Thanks Michelle! read more

Not the greatest experience for a bridal party. We made a reservation for a bridal party of 8 girls back in January and showed up today to have both manis and pedis this morning. One of the bridesmaids didn't show, so we had a slot open. Apparently the Maid of Honor was missed on the list (even though she was checked in), so we asked if she could take the missing bridesmaid's spot instead. Instead of taking her back right away, the MOH sat on the couch waiting to be called for 40mins. The free Christian Roberts girl asked twice if the MOH was the missing bridesmaid. We explained that she was taking the missing maid's spot since she wasn't coming, and the woman seemed confused, before disappearing upstairs for 20mins. Then they told us that they couldn't fit the MOH in for either service. After some time, another woman grabbed the MOH and started to give her a mani. After 20mins the free woman came back and started the tub for someone and was confused as to who she was giving a pedi to. The MOH decided to get the pedi instead of the mani. The woman who had started the mani seemed put-out that the MOH decided to go with the pedi...that she should have gotten in the first place. The woman giving the pedi rushed her pedi to get done in time and didn't do a great job. The polish smudged within 2mins. She mentioned that she was sorry that they couldn't fit the MOH for a mani, because she was sitting upstairs for 20mins waiting for the missing bridesmaid to show. Would like to once again point out that THREE separate people explained to this woman what was going on, and the the MOH was taking the spot, since the salon missed her on the reservation. We were NOT happy at all! Meanwhile, jump over to the Bride who showed up with Dip Powder on her fingernails. The woman doing her mani sat down and nearly lost her shit on the bride. Loudly exclaiming that there was no way that she could get "this stuff" off her nails. When she asked another salon girl (who was busy doing the mother of the groom's nails) that woman stated she would need a drill. When a drill was brought to her, she got pissy and literally said out loud, "and how am I supposed to use this?" Seriously what the actual hell Christian Roberts??? The bride nearly broke out into tears because she felt so bad. Every salon attendant seemed put-out, pissy or annoyed with our group, when it was clearly their screw up. Checking out turned into nightmare too. The woman checking us out had to be told seven (and that's not an exaggeration) SEVEN TIMES what everyone got. She was also confused about the missing bridesmaid that was replaced. Overall the whole experience was a solid CLUSTER F! If you have a reservation for a bridal party there -- make sure you double check everything prior to the appointment, don't show up with dip on your hands and book more than two hours. The girls all seemed rushed and inconvenienced. Not a single one of us felt welcomed or happy leaving. read more

I went in and asked for a polish, and I was told they would be able to get to me. The woman who was supposed to do my nails then got pulled in for a pedi and I almost wasn't even able to get my nails done. I went back to the front desk and they found someone to do a quick polish. I was told it would be $15. After my polish I went to pay and they tried to charge me almost $40. The girls I went with got a full manicure and paid less! I told them I was told $15 and if they told me upfront the cost I would have never agreed. Especially since my polish doesn't even look very good. Very bad experience and I would not recommend. They ended up charging me around $26 nail polish. read more

Christian Roberts Salon and Spa - Hair Salons Near Me - Norwalk, Ohio

Do not go to this salon if you care at all about your personal appearance!!! I would not take my dog there for the treatment I received!! read more

Christian Roberts Salon and Spa - I asked for it fall on my shoulders curly!! Not close at all!! - Hair Salons Near Me - Norwalk, Ohio

Aly is amazing! I came in a year or so ago and she gave me exactly what I wanted, and worked with me to find the right colors. They offer you drinks, coffee, tea etc. and even a hand massage after they wash your hair. I don't live in the area anymore, but whenever I'm home I hope to stop back and have her fix me up again! read more

Absolutely love this salon. From the front door through the whole salon they make you feel welcome. Jordan S. does an excellent job with my hair cut, color and style. Always satisfied! read more

I went there in May while I was in town for a wedding. The pedicure and manicure were phenomenal! My aunt has been a client there for a while and always looks beautiful. Missy does a great job on hair. I can't remember the name of the girl who did my nails, but she was very sweet and very professional. I live in Los Angeles and I've never had a better manicure or pedicure. Christian Roberts really takes their time. The staff is very, very excellent! read more

I've been coming to see Jordie for a couple of years now. Every time I sit down in the chair, I'm always over-the-moon happy with my style! They are extremely attentive to what I ask for and answer any of my questions. I get my eyebrows done by her also, she does an amazing job with them too. I definitely won't be going anywhere else! The total experience is wonderful, I looove being their client! You definitely won't be disappointed! read more

Great salon and service! Everything is top quality from the atmosphere, head massages, expert coloring to hand/arm massages. I'm from Hawaii, used to top quality city salon. Christian Roberts is a rare gem in Ohio, I travel an hour to my appointments because no other salon comes close. read more

We were visiting family in Norwalk and my daughter decided she wanted a different hairstyle. Jessie cut and styled her hair and she is very happy with her new look. Everyone was very friendly. read more

This salon is excellent!! My husband and I had our first couples massage and it was so relaxing. The suite was quite and so relaxing. Everything was perfect. I've been here for other services and Christian Roberts always exceeds my expectations. read more

I have been going to Christian Roberts and seeing Missy for my hair for years...even after two moves further and further away from Norwalk. The past two years after having children, I just couldn't justify the 3 hour drive. I loved Missy so much for several years I would drive 3 hours to see her to get my hair done. Also, every spa procedure (pedicure, facial, massage) I have ever had has been wonderful. This is a big city salon/spa in a small town. read more

So apparently Christian Robert's does offer maternity massages. I just called to confirm. So here's the thing. January 17th I went there for one, booked a massage told them how far I was 33 weeks at that time. Scheduled it for 4:45pm. My husband bought it for a gift for me months in advance and included a 25 tip for the girl. I get there and check in at 4:40, they send me downstairs to wait. I sit there about 4-5 minutes. So by now it will be about 4:45/4:47. She takes me into the room and tells me they do not have a table for me to lay on (bummer but o well) but I can lay on my sides and my back. So of course now I have to strip down and get ready. By now it's at least 4:55/5.00 when she comes in. I got a text from my husband that night at 5:39 about my daughters stuffed animal missing. I was already dressing my self and wrote him back after I got dressed at 5:44. I totally got screwed on a 60 minute maternity massage. So after discussing this on FB with some friends I finally decided to call them because everyone was telling me they got full 60 minute maternity massages and got to lay on their stomachs. So I Told her my entire experience, she can even see that we tipped the girl 25! And they offered me a 30.00 off another massage with the proper pillows and such. . Slightly annoyed that the most they can offer is 30 off. I would still have to pay full price for a massage by the time I tip the girl. Toni the receptionist said they wanted to make it right but I dont see how that's making it right. read more

The atmosphere is nice, but my stylist was not friendly or easy to talk to. I've been coming there for over a year now and have never had a stylist like her on any of my visits. She slopped color all of the place, was very rough, didn't offer the conditioning treatment I usually get, seemed bothered by me being there to the point where I left with wet hair because she did not want to dry it by hand, and I was not satisfied with my results. When I called the next day to speak with her she didn't offer much help. I didn't expect a miracle fix on the color that she got wrong, but perhaps to give me some help. I paid quite a bit, and left a good tip as I always do, but I don't think I'll be back, and will definitely suggest not coming to this stylist. read more

Their services aren't of the same quality as you'd find in other places. They're not as up on the latest hair/skin trends as they claim to be and they're not as knowledgable as they could be. I've gotten much better service from Aveda salons and other Bumble & bumble salons. The stylists don't really listen to what you want, and they burned me during my last eyebrow wax. Definitely won't be coming back for waxing. read more

Today I had the pleasure of having my first spa facial. I was nervous because I've always thought having a facial would irritate my skin and cause me to break out...I was way wrong! After my facial was finished, I looked in the mirror and I was in awe. My skin was glowing, radiant and looked more youthful. The facial lasted for 60 minutes, and I was extremely relaxed in the room. The lights were dim and they had relaxing music playing in the background. It was the perfect setting. I couldn't be happier with my experience. The staff and spa exceeded my expectations! I would highly recommend this salon & spa to anyone I know! read more

Had one great experience with massage and one very poor. Andrea was great and very relaxing..Megan was anything but relaxing she talked during the entire massage and was rude at times about others. She had great technique just didn't enjoy the conversation. read more