I'd give it 0 stars. Horrible. Dropped my home insurance when I had to get insurance on my construction loan before my house was sold. For years I have been telling them to put rental car insurance on all my vehicles. Truck got totaled when I got side swiped and come to find out they never put it on my policy. They put it on my wife's van but not my truck. When I bought another truck I told them to put it on. They never did. This truck got into an accident and their authorized body shop had it for 13 months and 22 days. I get it back and it's still screwed and I can't drive it. Adjuster said it has to be towed to another body shop to fix all the problems, which could be months. This agency said they won't do crap for me though the staff was told to put rental policy on the truck. Now I can't take my kids to their doctor appointments or go to the VA for my appointments. Can't pick my kids up from school when their sick or anything since my wife works as I can't and am a disabled veteran. This agency said they won't do crap for me. Don't waste your time with this agency. Find a better one, or another company. read more