The sales staff, the sales management team and the accessories department are top-notch. This is…read morethe best Toyota dealership that I've ever worked with and it's my fourth. I highly recommend Ressler Toyota.

Awful If i could do negative numbers I would. They tried to…read morecharge me for a tow truck to move the vehicle in their lot, and when I arrived with AAA truck they said it was not who they use. Car was in there for 8 weeks and the parts list kept growing with no resolution to the issue now in over $3K and having to have it sent to another garage I spoke to an uber driver who said that it cost him $15K to get his truck fixed as they keept adding parts too Stay away unless you have unlimited funds to spare

I have a 2010 Mercedes Sprinter Van that flat out Rocks! Recently the Mercedes warranty on the van…read moreexpired in perfect time so the power steering fluid leaking all over the place wouldn't be covered under warranty. Mercedes of Billing said the van needed a new power steering line and that would cost $550! I decided to balk at their fix and find someone (rare) in Bozeman that would work on these "unordinary" diesel vehicles. Bill at M & W repair said he would have a mechanic take a look and see what could be done. This place is OLD SCHOOL Montana.....Like before Bozeman became Bozangeles. Get it strait that you are not a "special flower" when you are there. They are there to fix your diesel rig, thats it! No Espresso while you wait. If you are nice, they will be nice. Within 20 minutes or so the mechanic (wish I could remember his name) came back to me and wanted to show me the problem. He brought me back to my rig through a mixture of Big Rigs, pickups, an ambulance and some old school welders, vises, hoses, mixed with state of the art diagnostic pods that looked like they belong in a surgical suite, pretty surreal. He got a me a creeper to lay on so we could look under the engine....Basically he showed me why he thought the brake line was not bad, by evidence that the leak was coming from above the press fitting at the top of the line. He explained the pressures of the various power steering lines and susceptibility of them leaking under engine power, and all he had to do was tighten them up. He recited from memory....got a 1/4 turn here, full turn there, 1/2 turn there. With the engine running, there were no leaking in the high pressure lines. This was a simple fix for sure, but M & W could have done what Mercedes of Billings wanted to do and charge $550 for a new line without trying to clean, troubleshoot, tighten bolts/clamps and explain their thoughts! Hats off M&W Repair!

UPDATE: If you can…read moretolerate moderate customer service and prices that range from moderate to high, this might be the shop for you. While not overly hospitable the mechanics working in the shop WILL SURELY fix your truck up. You might end up calling for updates as they in my case were not forthcoming on info, but again I do trust them to fix the issue. Be sure to communicate to them that you need to authorize any additional expense if your concerned with the costs at all. For the actual quality of repairs alone and for absolutely NO other reason I increased the rating by one star. --------------------------------------------------------------------------------------------------- I have used M&W now for a year (with two trucks) and I will share my experiences with you for that time period. Initial appointment was ok, these folks are not overtly friendly. Theres' a woman that answers/screens the calls and runs the front desk/payments. Then There's Bill who runs the service department toward the back. Again neither of which are particularly friendly, but not overtly rude either just seemingly indifferent. Over the course of the year they performed the following and more: oil changes, fuel filter changes, suspension repairs, electrical work, re-placed hubs and hub bearings, lube chassis, replaced alternators, inspected and serviced transfer cases, tranny servicing, install tranny coolers and lots more. But this is to give you an idea of how many times we used these folks for our vehicles. So over the course of these repairs I started to notice a few problems. For instance we had an alternator go out in one of our trucks, no problem. I keep a spare at home, so I just dropped in the spare (took me less than thirty minutes start to finish). I Hung onto the bad one as I figured rebuilding it may be cheaper than a new one. So I swing by M&W with the truck and the bad alt, asking them if they can either rebuild it or order a new one for me. They say no problem and come look into the truck, take part numbers, take the bad alt and say they'll give me a call. I instructed them to order a new alt if its cheaper than the rebuild. So several days later after having to call twice to follow up. They finally get back to us saying that it will only be $140.00 to buy a new alt and that's cheaper than a rebuild. So we give them the go ahead to order the new model and toss the bad alt. Plot thickens, when we arrive to pick up the truck/receive the bill. I notice the cost of the alt is not $140.00 its now $240.00 something!!! I ask Bill what happened, He says flatly that he did quote us $140.00 but realized it wasn't the correct alt. so went ahead and ordered the correct alt at over a 60% increase without even calling to let us know or ask if that's okay with us. So now at this point I could have had the bad alt rebuilt for less or ordered a correct replacement off the Internet for less money. Telling Bill all of this he didn't seem to care at all or even explain anything further as to why they operated like this. Just silence, no apology for the oversight, NOTHING. At this point a simple apology would have gone a long way. It would have instilled confidence in me and I wouldn't have ever mentioned it again or been upset. Accidents happen and we all forget something once in awhile right? To make matters worse they charged me an hour of labor to put in the alternator ($85.00)! I then asked why it took so long to replace, it's literally three bolts and three wires to get the alt replaced. This is a very simple job to complete and test the alt. Bill replied "oh well we had to disconnect the battery and test it once installed" as if that doubled the time. Needless to say I was quite disappointed. I have completed this repair before and it's absolutely not an hours job on this particular vehicle. It appeared to be that they couldn't care less when brought to their attention. The two issues listed above are very unsettling as at the same time they were completing additional repairs and upgrades. Like install mile marker premium hubs, tranny cooler, also some electrical work on lights, turn signal, etc. Now I'm very concerned that all/some of the parts and labor I just paid for were over priced and over quoted! I don't complete tons or projects on the truck and as such can't say if installing hubs takes as long as they say it does (for example). But I no longer trust them to quote me accurate parts or labor time anymore. All said they will absolutely repair whatever you take in to them I have no doubt. It's just how much you end up paying and how long you wait for it, because it might be significantly more expensive and you won't know until you get the bill!

Our jeep broke down in Yellowstone while on a RV trip around the west and after trying to get it…read morefixed down there we brought it up to Bozeman. When I called Deeter they originally said it would be a week before they could get us in. Well after Memorial Day he called and worked us in earlier. He got it fixed and running that day. He helped us not lose to much of our vacation. Would recommend.

I had the worst experience of doing business in my life with this shop. I brought in a 1970 gmc k20…read moreclassic truck for an engine rebuild. Kevin quoted me $4,000-$5,000 and a time frame of 2 months with this job. $9,500 and 8 months later it was finally "done." I got it back and it still leaked oil and then after a couple months of driving it broke down due to a carburetor issue and when I called him to get it looked at he didn't do much to help other than saying if I could get it there he would look at it, but I had moved to Billings and that wasn't really an option. It wouldn't have been that big of a deal if he didn't already charge me double from his original quote and taken 4 times as long. And then when I took it in to a local shop they told me there was some issues with his wiring to the carb engine components. I had a horrible experience with this shop and am still paying on the loan I had to get for the repair even after selling the truck for $10,000. He might be good for some things like an oil change maybe, but not classic engine swaps!

I sent B&L a write repair work order for one of vehicles I own in early June asking them to confirm…read moretheir ability to do the work I requested and schedule a service date which as yesterday, June 19th. I live in a differt state from Bozeman. My relative brought the vehicle in for service. This shop seams to be unable to measure an report the tire tread depth, break rotor thickness and brake pad thickness all requested in my service work order. Please be careful when scheduling work with this company. Unhappy Customer.

Got my coils, fuel injectors and struts done on my 1999 4Runner about a year ago. Yes, it's high…read moremileage and that is what Dave said was one of the reasons he didn't want to work with me anymore. Truly, I think it's because the job done was sub-par and on purpose to get my vulnerable and naive self back into their shop. I have spent $3000+ here and will never get it back unless I get a lawyer which I'm highly considering. When I got my fuel injectors done, I immediately had a problem with the engine starting. I took it in for diagnostics and they charged me 160 dollars for them to just look at it. Nothing seemed wrong to their technicians and I was told that it was fine and would level itself out. It did not. I went back again and they said that I needed a small part that I could replace myself easily. I did and still the problem didn't go away. Dave asked me why I hadn't come back and the reason is because he has led me on and bled me dry every time I just had someone look at it. I really thought that Dave was a nice guy and I trusted him but once I had spent $300+ on diagnostics alone, my faith was shaken. Today, my engine didn't start. I called Dave and he basically said that he didn't want to work with me anymore and GOOD LUCK. I was angry on the phone and I guess they say being nice goes a long way, so this was definitely my bad. I am very disappointed in Dave and the scam he runs as a business and I hope he doesn't do this to his daughter. The calls are recorded and I am talking to a lawyer because the other shop I went to charged me nothing. For such a "good" reputation, B+L auto seems to be a sham and I do not suggest you going in to this shop ever unless you have money burning a hole in your pocket and you want to feed the dollar signs in Dave's eyes. DO NOT GO HERE IF YOU RESPECT YOUR MONEY OR TIME.

STRANDED TRUCKER HERE; When small town values, expertise, meets affordable service. can't beet…read moreservice here!!

I'm from out of state and had a problem with my truck so gave them a call, even though they were…read morevery busy, they were able to help me out and get me back on the road. Very knowledgeable, professional and helpful. Would highly recommend.

If you want a shop you can trust to not just see you as $$$$, these guys are it! I had been so down…read morein the dumps for days trying to get a repair that wasn't going to drain me, and then took my car here. You feel like a real person with them, such nice folks. I wholeheartedly recommend them!

I can't sing enough praises for Darrell and Paul. They have my highest recommendation…read more They are everything you hope for in a business. Kind, honest, beyond fair pricing, prompt and meticulous work. They went above and beyond for me. I left with a pretty car, a smile on my face and gratitude in my heart that businesses like this still exist.They are rare however and I feel lucky to have found them. You can be among those lucky ones if you take your vehicle here. Thanks again Darrell, you're a gem of a human!

Great customer service Reasonable price…read more Honest mechanics Work done in a timely manner

Tim's Diesel was able to fit me in in 2 weeks when I had been looking for a mechanic for months…read more They fixed it a day early and I FINALLY have a fully functional car and am so so happy!! Great service and super quick!! Thank you all so much!!!

Thank you to Jordan and Amber, they turned a potentially serious situation with my 2011 F450 towing…read morean 18k lb 5th wheel into a minor inconvenience. Saved our Sturgis trp!

The crew here are extremely thoughtful and do a great job thinking about things from the customers…read moreperspective. Even when unforeseen circumstances come up that is poor news to be delivered they clearly think about how to make that experience as best as possible for the customer. I highly recommend Black Smoke and trust their ability to be honest and communicate with me properly about my truck.