I have used this person for over 20years to reupholster furniture. He has done at least 10 different pieces over the years. All have been beautifully reupholstered. This time I had a recliner reupholstered. The part where your feet rest was not padded, so your feet were resting on covered wood. After numerous contacts,and promises of repair, there was no follow through. My chair is still not right, was never repaired and my calls are not answered. If his service is this bad for a good customer, I would hate to see how he treats you. Find a different upholsterer. read more