Very nice little store. Everyone was nice. They're always willing to help. If I was a smoker I'd…read morealways be going here. Looked for a little gift for a friend who's a smoker. Got what I needed.

Such a dope experience coming here. Very welcoming, dope location & one heck of a selection. From…read morebeginner to experienced cigar smoker this is a great starting & landing spot!

This is the go to Cigar Lounge in the Valley and it's located right next to the Elbow Room, in Fig…read moreGarden. This elevated area is home to the Best Smoke Lounge in all of Central California. The lounge is large, with a huge walk in humidor. They have the Best selection I've ever experienced at a lounge/shop. They usually have some great events, as well. I came here after taking my real estate test, in downtown Fresno, and thought of no better way to celebrate, than at my old stomping grounds, to buy some Opus X! *I miss this lounge*

I been shopping here for what I think is 4yrs now, might be longer. The owner is a younger…read moregentleman but very knowledgeable about his products and all the staff is very polite. -Upon entering I'm always greeted or acknowledged which to me means a lot. -When new products come out I've been given free samples to try -THE SHOP IS CLEAN! Most smoke shops seam to always be dusty and products look old and cheap. These guys really keep up their shop. -The shop is inviting. Other shops have unpleasant customers hanging around which can make some uncomfortable. This location has none of that.

Had a great experience here, went in shopping for a new beaker style piece and Isaiah was super…read morehelpful, and very patient with me as I searched for the right one. He was very knowledgeable and knew exactly what type of piece I was looking for. I'm super happy with my new beaker, it hits great and looks awesome and I didn't break the bank on it. Definitely check this place out!

Liked the good reviews. Website says they open at 1000. I got there at 1130 and the store was…read morelocked up.

Showed me which coils work better for my vape + cleaned my tank and replaced the worn coil. Can't…read morecomplain. Fair prices good customer service

The younger dude working gave some excellent customer service. I don't know how I stumbled across…read morethis place with no reviews but I'm glad I did. The prices are pretty damn good and the customer service from the young guy was perfect. Most smoke shops know nothing of their products and this guy knew exactly was for what

Came here for some butane and a couple of other things. They had what I wanted with great prices…read more I was in and out quick. They don't charge a fee when you use a credit card either. They take advantage of the space they have and stock as much as they can (smart!) The customer service was great as well.

If I could leave zero stars I would , this place is trash . Went in to get a bow piece with medical…read morepatient ID and they refused too sell to me . Just a bowl piece lol and they asked me what I use my Medical Card for like what do you think I use it for ? Marijuana lmao Horrible place , also if you go in and tell them your 21 they will believe you and sell too you . Bad business here

I go here twice a month and have encounter a few of the employees and they are GREAT. Polite,…read morehelpful, courteous and their prices are good. No clue why anyone would say they're rude, I can only think maybe that customer was cranky that day lol

Great service and reasonable prices. In and out in less than 5 min. Every time I come they make it…read moreeasy. Only smoke shop I'll be going to. I've tried several and none really compare.

Great place Helpful staff…read more Just wish it was more consistent with stock Most times what I want is available But when I return to purchase another of the same., it's not Kinda bums me out

My experience here was amazing. Moe who works there helped me with everything I needed to know…read moreabout what I was buying. Great prices, will return!

From the owner: We have a great selection of hookahs, shisha, charcoal, vape juice, mods, coils, batteries, water…read morepipes, oil rigs cartridge batteries, Grinders, bowls, carb caps, Dab tools,Terpenes, Wax liquidizer, CBD spoon pipes, bubblers, papers, blunt wraps, and so much more, prices are competitive and we'll strive to make sure we do our best to serve you with the best service we possibly can. So stop by check us out

Dude closed it right in front of me as soon as i pulled up at 10:22 pm on a thursday night lmao…read moresmh. Hours are not accurate i guess.

This place used to be legendary! Now they are so full of themselves it's just sad. Hey guys we have…read moreoptions!!! I tried for months to give you losers almost $1000 to get me a mobius. No follow up even though I called repeatedly for updates. They had an attitude and kept telling me they were the only dealer for Mobius. Which is complete bullshit, go on Instagram find of the shops featuring great pieces which is what I did. You guys can suck it. Never again. Also the manager at the Shaw location is a total D bag has no idea how to treat customers. Enjoy being mediocre like every other smoke shop out there guys.

Terrible online experience. Will never do business with again. Ordered a product, had it shipped…read morefrom Fresno, Ca. to San Diego, Ca. Has been weeks. Never got tracking. When I called the shop, they checked tracking, and said it was currently in Kansas City! When I asked what could be done, they said "it's 2026, and these things happen," No offer to send a new one, and did not refund the order. ZERO CUSTOMER SERVICE!!!! AVOID THIS APATHETIC BUSINESS!!!!!!!!

Empire smoke had a great selection of glass, which was what I was shopping for today. I felt…read morecomfortable while browsing and the store clerk who I learned is also the owner made himself available to help me while also giving me comfortable space. That was just the beginning of the great experience I had at the shop, Ferris helped me find what I needed while also guiding me to the best price and quality glass! The displays were really beautiful, he was knowledgeable about the pieces, and the prices were neatly displayed. I left with a water pipe, some cleaner and swabs for my puffco and paid a way better price than I would have anywhere else! Thank you for your help! I will be telling my friends about this place and will be back(: