If I could give 0 stars, I would. The lack of responsibility for products and customer service when contacted is astounding. I bought 7 yards fabric of fabric labelled 'double gauze' on the website. I go through a lot of double gauze a year so I know what double gauze should be like. And I was happy to find this, especially since it was on sale. I know now why it was on sale.....anyone seeing it in the store would not buy it. They would think it was mislabelled. When this fabric first arrived in the mail, I thought it was just a cheaply made broadcloth but the weave is too loose - not as nice as broadcloth. In the meantime, I searched for this Camelot Fabric online and can only find it labelled 'cotton'. After sending an email with no response, I called 3 times before she called me back. She stated it was double gauze - discontinued and I would see when I wash it. And if I wasn't happy I should 'take it up with Camelot'. I should wash it and I would see that it was double gauze. I've washed it. I can't use this for any project that needs double gauze. It is now just a limp piece of the same cotton. She stated that if there was something wrong with this fabric that 'she's not going to lose on it....why should she? It was on sale.' With this 'buyer takes the fall' attitude, I would run the other way. I would certainly not order anything online because this business doesn't stand behind what they sell. It's all tough luck for the customer. Unbelievable. I got ripped off to the tune of almost $70. Live and learn. I'll just donate the fabric. It's not usable for my project. Or anything I would make with real double gauze. read more

The widest supply of fabric, sewing, knitting, quilting and craft supplies. Large selection of sewing and quilting machines. Best store of it's kindin the province! read more

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I had been trying to find a particular sewing machine and this store was recommended to me online. I left a message and the owner called me ( I'm in Ontario) to let me know that she had the machine and it was going on sale. She was so helpful and even waived the shipping fee. The machine arrived today and I am delighted with it. Great service from Saskatchewan, and an awesome selection of fabrics too! read more

I recently purchased minky backing for a quilt. The employee oversold me fabric (I'm not exactly an expert). My Mom and I have purchased quite a lot of fabric here in the past. When I went back to the store after my long arm quilter told me I had way too much I spoke to the owner. She told me that I needed to know what I wanted and not to rely on employees of hers for help. (She says she struggles to find qualified help) The day I purchased the backing the owner was upstairs sewing herself and did not come down to help her employee with the several women that were there shopping. During the return visit she "somewhat" offered an exchange for a correct size, but when the time came to do it she ended up charging me for the replacement fabric. During the discussion 2 other shoppers left the building and she told us that WE had caused her to lose two customers because "she was talking to us". She also bad mouthed another local quilt shop saying that they would be the same. NOT!!! Customer service was TERRIBLE. I left knowing exactly why she has trouble finding employees and that I would NEVER return. Do not waste your time and money with an individual that treats customers like this. When we left we went to the "other store". At least 5 employees present, VERY WILLING to take time and help and plan a beautiful quilt with my Mom. The woman that left this store during our discussion was there. She was new to quilting and was very upset because the owner brushed her off and told her to "get an app" to figure out what she needed. This other customer also said she would not return. I guess the owner lost at least 3 customers that day. read more