Do not work with Cintas. This company is truly fraud. They had an employee of mine sign a 5 year contract and did not tell the employee what it was. My employee assumed it was the weekly sheet that we sign to approve delivery. This was not even a manager. Cintas has my contact, my email and never once reached out to me to re-sign. They are now saying they will charge $10,000 to terminate a contact I never signed. Work with anyone but them. read more

I'm opening a new business and the Cintas dispensers are already at the space from the previous tenant. That's why I contacted Cintas for the quote. The sales person sent me a 5-year contract without letting me know the term. Fortunately I read through the contract and saw the term and we decided to refill the chemicals ourselves for the first few months. After I told the sales the above decision, she said they would need to take down our dispensers. Gosh! It seems like they were forcing us to use their service. What a terrible experience! I wouldn't call them if I knew they would take down our existing equipments. DO NOT CALL THEM unless you decide to use their service. read more

Awful to employees ...overwork them and do things like expect them to work in unsafe conditions in an unairconditoned delivery truck in triple didget heat with a total combined temperature of 130 degrees and when the person that they never cared about for more than the money they can make them is totally exhausted then they dispose of them by firing them...also discriminitory towards minorities in the work place as well...very rude and inhospitable...I would never recommend anybody do business with these assholes! read more

The absolute worse company to work with, BEWARE!!!! They make you sign a 5 year contract with out telling you. They say you can cancel anytime when asked and turns out sure you can cancel but you have to payout the rest of your contract!!! DO NOT SIGN UP WITH THEM!!!!!!!! The service is horrible, they always tell us were loosing uniforms when we know for sure they all get returned and we get charged an insane amount. Also every time we add an employee or take one off they charge crazy fees. We are trying to cancel right now but looks like an attorney will have to get involved. read more

After reading all the reviews, I now understand why we haven't dropped them yet. I've been waiting since June for someone to pick up a worn out shirt. It's still in the laundry bag nearly four months later. They give you the runaround and won't give you any contact info for the person in charge of your account. read more

Cintas-Service Professionals - Portland, Oregon

Stay away from this company! They lied to my office manager(who is not allowed to authorize purchases) to get her to sign a 5 year agreement, when we asked about it and said that no owners authorized it they said they will take us to court. I told the employee to leave and he refused, he in fact blocked the doorway out of my office. I had to call the police to get him to go and the police told him he could be arrested for not leaving when I asked him to. These people are scarry and unethical, do not use them for any services. read more

I wish I could leave 0 stars ! We have had service for 2 years tried to cancel 3 times, come to find out we are in a "contract" which we never signed. it was forged by the sales rep. We never got a copy of the :"contract" until last week and that is when we saw the signatures and realized not ours ! I wonder how many accounts he has forged. Cintas still will not let us cancel until we send them a letter of proof from our attorney stating the fraud, so that is what we are doing. To top it off we have 3 bathrooms only 2 have been serviced in the last year no answer as to why and no refund or credits to our account.....They are very unprofessional and obviously use illegal ways of acquiring contracts, hope the small commission was worth it to the sales rep...We have never had an issue with cancelling services in 20 years, except with them. BEWARE of company before you do any business with them.....Maybe you will have better luck then us but its literally been a mess since day 1. read more

If I could give 0 stars I would. The service sucks, the service rep is or I was told would stock all the tp, soap, and paper towels etc. When he bothers to show up he just drops the over priced products and leaves. Does not check to see if we need more dust mops or if we have plenty. I would not tell any one to use this service. read more

Do not sign a contract with these guys. In the beginning the service will start off great, the price will be fair, and you'll be content. Soon the quality will begin to decrease, the rates will increase, and if you try to cancel your contract, you'll be threatened with a lawsuit. No joke. This is from someone who used to work in management there. I left because I could not be part of all of the unethical behaviors and complete disregard for safety. Buyer beware. read more

OMG I hadn't read previous reviews, if I had we wouldn't have gotten their service. Unfortunately we signed a 5 year contract and it has been 2 1/2 years of expensive service for which all of which we don't need. Our café is SMALL 35 people capacity and a one person kitchen. They require a minimum service each month whether you need it or not. I have been trying to MONTHS to get online to see my invoices to no avail. The person that answers the phone can't give me the info how to fix it nor a phone number to contact anyone. She sends out emails that don't get replied to. She couldn't even transfer me or give me a number to contact the contract person. I want to cancel the contract so I will probably get ahold of our attorney and not deal with them based on these reviews. I do have to say that the woman I spoke to was professional in her non helpful way. read more

absolutely the worst company to work with. We have been in business for 20+ years and they are absolutely unlike any of our other vendors. They are the only vendor I have ever worked with who needs a 5 year contract to do business. We accidentally passed by our renewal by 3 weeks and they made us go another 5 years. This is worse than a times share presentation, seriously. Now I have been asking for a copy of our contract and renewal date for this past week and only get the runaround. I am calling the Better Business Bureau and Oregon Attorney General. Stay away from this company. There are so many other companies out there who offer great customer service and competitive pricing so they don't need to do all these charades. read more

My company uses these clowns for laundry service and I have never dealt with a company this incompetent. If there was an Olympics for incompetence, these idiots would win the gold medal with a perfect 10. I never have enough uniforms, they are always putting the wrong uniforms in my locker, the supposed clean uniforms look like they were washed in the Willamette river after a rainstorm, they keep giving me back our old style uniform (which we changed over a year ago). I have finally given up and started washing the uniforms myself. Repeat I am washing my own uniforms because the laundry service can not do it right. If you need a laundry that can not wash clothes, there these are your guys. I can not explain how these knuckleheads stay in business. read more