I like my wings typically fried hard. The frying technique…read morehere is flawless. The skin shatters on the first bite, yet the interior remains exceptionally juicy. These are perfectly portioned--not overwhelmingly large, which prevents the meat from being rubbery. The Sauce: I did a mix of Cajun Honey Garlic and they absolutely nailed the toss; the sauce doesn't just puddle at the bottom of the boat. The Cajun Honey Garlic gives you the perfect mix of sweet and tangy. If you want classic, perfectly executed buffalo wings in Douglasville, the Chicken Factory sets the standard. The $20.00 price point for 15 wings with high meat-to-skin ratios is unheard of. The location is right off the exit. I called my order in and when I arrived it was pipping hot and ready. They stay open late during the week and on weekends.

I'm very disappointed with my experience at The Chicken Factory. I ate here around 9 PM and ordered…read morethe butterfly shrimp and 6-piece wing combo. The food actually didn't smell or taste bad, which made this situation even more surprising. Around 3 AM, I started feeling very sick, and by 8 AM I was vomiting and experiencing chills along with other symptoms consistent with food poisoning. It was a very uncomfortable experience and concerning, especially since the food seemed normal when I ate it. Food safety is extremely important, and I hope the restaurant reviews their food handling and storage procedures to prevent this from happening to other customers. Unfortunately, based on my experience, I would not feel comfortable eating here again.

this firehouse is probably the nicest and biggest one I've ever been in. The service was great, had…read moremultiple modifications and they didn't mess anything up.

The was/is always fresh and hot (if you ordered heated). The service is always top notch and…read moreprofessional. I have never had a bad experience here, whether I order and pick up or have it delivered.

Been coming to this specific location for over a year now, each visit can be specific due to who is…read moreworking. I can say from my personal experience that every time Peter is there he is spot on with customer service, always helpful to his best abilities and provides excellent customer service! If anyone comes down to this location while Peter is there give him a big shout out because what can otherwise be a 3 star experience he always goes above and beyond to make it a 5 star! Much love and great job Peter for always being great!

Went to try the new brisket meat twice. And every time I try to get it they are sold out…read more Misleading advertising. Not a good look

Waited over 25 minutes for an in-house order, and it felt like we were on "is it ever coming?"…read moretime. Easily the slowest service I've experienced in a while, and customer service was basically on vacation. The ambiance? Let's just say "greasy charm" wasn't the aesthetic they were going for. But the it was!! Now here's the twist -- the food was actually great. Hot, fresh, and full of flavor. No complaints there. But if you go in late for dinner, just know... you might be enjoying it at breakfast pace. Solid kitchen, but the front-of-house definitely needs to pick up the tempo.

I haven't had Zaxbys in years. I was on a road trip and in need of food. We used the drive…read morethrough. They were decent. Great attitude. Took out order which was two orders of Wings and Things. Lemon Pepper all Flats. The food came out hot and fast. I enjoyed it.

Lunch.. drive through moved pretty quickly. Ordered the dbl cheese ideal with fries. (doesn't come…read morewith a drink) Fries could have been more fresh.

Terrible service. We waited about five minutes at the drive-thru while the employee talked on a…read moreheadset and ignored us. He would say "ready for your order," then immediately start talking to someone else and ask us to repeat things. He repeated the same behavior at the pay window and was completely rude. When we reached the pickup window our food was prepared incorrectly and the drinks were wrong. Very disappointing -- won't be returning until management fixes basic service and order accuracy.

Legit downloaded the app just to tells anyone to never come to this del taco. Service was very poor…read moreand I was there when no one was there yet some how 3 people got food before me.

Once a week for the last several weeks, my husband and I have stopped here on our way to the…read moreinterstate. Everything we've tried has been fresh, prepared properly and been delicious: crunchy (ground) beef tacos, soft chicken tacos with pico de gallo and no sauce, and crunchy tostadas. Sorry, no pictures yet but will try to remember to post next week. LOL! The staff is always pleasant. We never eat in but the restaurant is a great place for families, meetups, and alone time. It's always clean when we've visited. The ambience is chilled with bright signs and lighting. As an FYI: Tuesday evenings, they have a special for crunchy beef tacos and Thursday for soft chicken tacos. Enjoy!

Popeyes used to be so amazing before Katrina, honestly after Katrina it just hasn't been the same!…read moreMy husband stopped in to get a box of chicken, it took over 45 minutes for the chicken to be OLD and overcooked. It's as though they took old chicken and reheated it! I honestly haven't seen black fried chicken before this incident. They should really look at their standards. I know that we will not be eating Popeyes again anytime in the foreseeable future.

I had one of the worst customer service experiences I've had at this Popeyes…read more I ordered an 8-piece family meal and a gallon of sweet tea. When my order was brought out, the employee handed me what was only about a half-filled gallon bag of tea and casually told me they had run out of tea in the back. He then instructed me to fill the rest of the gallon myself using the self-serve tea station. I was so confused that I asked him again to make sure I heard him correctly. He repeated that I needed to pour the remaining tea myself. Absolutely not. If I'm paying for a gallon of tea, I shouldn't be expected to finish preparing my own order. I declined and requested a refund for the tea. Only then did he say, "I can do it for you." At that point, the issue wasn't the tea it was the poor customer service and lack of professionalism. Then the manager came over and told me that if I wanted a refund, I would have to wait until 4:00 p.m. because she didn't have a "finger" for the register. When I asked what she meant, she explained she didn't have the authorization code because she was the manager from the Fairburn location and was working there temporarily. By that point, I had completely lost confidence in the service and told her to cancel my entire $35 order. She walked away briefly, came back, opened the register, and immediately refunded me in cash. That proved she could have simply refunded the tea from the beginning instead of creating unnecessary excuses and wasting my time. Not only my time but the customers waiting to be serviced in line behind me. The store was busy and loud for a Sunday afternoon. The entire situation was handled poorly. The employees came across as lazy and unwilling to provide basic customer service, and the manager did nothing to improve the experience. Customers should never be told to complete part of their own order after paying full price. I left without my food and won't be returning to this location.

Left Wendy's due to slow unfriendly service, came here, great service and really good burgers.read more

Not as good as the Duluth location but it was rather late in the evening so it hit the spot. Could…read morehave been better tho. The wings were kinda small but it seems all of the restaurants get theirs from the same place. To their credit, the young lady at the counter was very friendly.