Broken drive thru ATM that was only partially broken a couple months ago. Another dysfunctional ATM…read moreinside the branch with no functioning contactless reader, improperly calibrated touch screen. Just a poorly maintained branch overall it seems.

Extremely rude super un organizing plus none of the workers know what they're doing. Waited for two…read morehours from 3 to 5 PM to get my issue resolved they could not resolve it and I had to come back the next day. Still not fixed

Be prepared no matter what come of day you come there will be a line and you will have to wait…read more Having said, if you can make an appointment - do so. In an age where competency is rare - very few can be trusted to get the job done correctly and in a timely manner. This is where Kim (for chase private client ) comes in. In less than 5 minutes she caught a very severe error that could have had potentially major legal consequences if left unnoticed. Not only was she quick to find the problem, she was able to offer a solution immediately. Going forward I will only deal with Kim, I suggest you do the same. I hope she gets a ginormous raise tomorrow as she deserves all of it and then some. JP Morgan Chase, Kim is an asset, recognize!

I love this place. They have very attractive and strong looking men who work there. The only con is…read morea lady who stared at me the entire time when I was speaking with someone else. This lady whom made me feel very uncomfortable.

I love the dependable customer service as I am depositing and withdraw money from my bank, knowing…read moreit was done in a fast and efficient manner while also providing security for my finances. However Bank of America disappointed. Not only were there bank services slow and unreliable, their food , or lack their of, was completely appalling. Bank of America, no food, no service, no chance. Furthermore, I cannot abandon my children at the bank it is not expectable there!!! For gods sake little jimmy doesn't know when to leave me alone, he keeps on finding his away home!

Go to another Bank of America! We had to open a business account and the manager was extremely…read moreunhelpful and frankly rude. No customer service skills whatsoever. My partner and I are usually calm people, but the way we were treated was appalling- the manager barely addressed us directly, didn't make eye contact, tried to rush things along, didn't give a handshake or even apology at the end of our meeting, and refused to talk on the phone with our accountant to address an issue. This manager was giving us a lot of unnecessary attitude and we were extremely disappointed. (We later went to another BoA, in Ridgefield CT, and were treated really well and our problem was resolved. It was just this one that was so rude to us)

Before we bought our first home, we did as much research as possible on the subject (although, you…read morecan't really "know" until you've actually gone through it). We knew we wanted to go with a Mortgage Broker (as opposed to a bank agent) and we were recommended DML by our real estate Buyer Broker. Right away Dave was awesome. We could tell instantly that he was used to dealing with newbies (us). From the beginning he was very patient, and he explained every step of the process to us in a clear, understandable fashion. Bend-over-backwards-type helpful All along the way, Dave and the guys at DML (Jenn, Debb, et all) were on-point. They answered our calls and emails quickly, professionally, and sometimes even with some humor (always appropriate, and much appreciated). Overall they were a calming force in a sometimes hectic, and confusing process. After shopping dozens of lenders, DML got us a great rate, too, and even counseled us when to "lock in" (at an exact point that, turns out, was an historic low point, saving us tens of thousands of dollars over the life of the loan). Dave even recommended some home owners insurance options to us, which was also very welcome, and helpful. It took us over 3 months from contract-to-close, and at certain points along the way we were confused. There was either a) nothing happening, or b) something happening behind the scenes. And in all cases Dave (and co) were quick in finding out what was going on, and, when necessary, patiently explaining it to us (very important). Because the closing stretched passed our rate expiration, we ended up having to extend our rate, and DML was extremely proactive about helping us make the right decision. They helped us understand how much money was to be lost/gained, and made sure we didn't go down to the wire. I really don't know how we would've survived with out Dave and DML. But we are now in our new home, surrounded by boxes, and we couldn't be happier. I can't recommend DML highly enough. True professionals, and great people. What more could you ask for?

In this day and age of the fast pace life we live, we often hear about what problems or issues all…read moreof us are experiencing. We are bombarded with so much negativity and scams these days from every media source. I am here to offer up the positive experience I was afforded working with DML Mortgage. I was met by a polite, respectful and understanding team of professionals who took an often complicated journey and turned it into a very simple process. Anthony Procaccino was my contact at DML. I felt safe, secure and had a trust that Anthony would lead me in the right direction and one that I would not regret afterwords! I was treated as an individual and not a number and always talked to a live person. Anthony and his team kept me informed with no surprises or problems. The process, from application to approval to closing was smooth and pleasurable. Betty, my point person for my process was just outstanding to work with and I often had a smile on my face when I saw her number come up on my phone! I highly recommend Anthony, his team and DML Mortgage in Yorktown New York. I could not have done better anywhere else. Vincent M. Hopewell New york

For the past year, my wife and I have been thinking about refinancing our house to get some…read morenecessary things done. We spoke to several banks, but it was always the same thing with them, they were trying to sell us something we were not looking for. Then one evening we found Sun Mortgage Company and read all the reviews. The next morning, we called Sun Mortgage Company and spoke to Don Rizzo. We told Don what we were looking for and he explained how the process works. After filling out the online application, we were all set to move forward. I was expecting a similar process to what the banks would have put us through but WOW, I was wrong! Before reaching out to Sun Mortgage Company we had attempted to go through our previous lender and other financial institutions, but they made it impossible. We were always talking to a different representitive each time and had to start over due to lack of information they had on their end, which meant starting the process over. This was fustrating!! Don Rizzo made this process quick, easy and painless. In just a short amount of time after supplying him with some of the documents he had requested, he found us the perfect loan and excellent rate to refinance our home. Once we had agreed on the loan and rate, Don was even able to get us in touch with a local law firm to handle the closing. This was one of the best loan experiences we have been through. We will be using Don Rizzo from Sun Mortgage Company again in the future. Thank you again Don.

Don was a breeze to work with. My wife and I were first time home buyers in the Mahopac area. We…read morewere purchasing a family home without the assistance of a realtor so we had a lot of questions that one probably doesn't ask of a mortgage lender, but Don was incredibly helpful at every step of the way. There were some repairs that needed to be made per the underwriters but once those were handled everything was smooth sailing. Always in communication, and if we weren't able to answer a call, there was an email from Don almost immediately afterwards. Would definitely recommend anyone on the area work with Don if you're looking for financing.

What an easy and pleasant experience. Chris, my agent was very knowledgeable and helpful. He asked…read morethe right questions, had the right answers and was very thorough. I can't recommend enough how happy I was. Every time I called he answered my call right away. I believe he did everything in his power to save me as much as he could. 5 stars

Very friendly and easy to work with. The agent Chris got me a very good rate and made my day.read more

I have been with this agency since 2015 for all my insurances, very satisfied with this agency.read more

I love these people they treat you like your own brother and sister, very loving people, they guide…read moreyou to the best options, educate you on the up and down side of your business strategies, even though am a pain in the ASS they are very patient with me