Located in central Zurich, Citizen M is a great location for first time visitors to Zurich. The staff are very kind, and the check-in process was so easy! There were about 5 self-check-in computers and there was no wait. We arrived earlier than the check-in time (1 PM), and was able to check into our room no problem!
Since the hotel is in an older building, the elevators are tiny and can probably fit 3 people max with travel luggage. After using the elevators to move into our room, we mainly took the stairs to get to and from our room.
Citizen M is a perfect hotel for explorers, AKA those who are out and about, and do not spend much time in the room. The rooms are on the small side (like another Yelper said, the room is as long as a king size bed), and minimal extra amenities (e.g., no standard size-mini fridge, no microwave, and no iron/ironing board in the room). There is a king size bed (up against a window), with 1 end table, a desk, a TV, small closet, a cooler (that can fit 2 water bottles), hair dryer, and desk. If you need to iron, there is an ironing room on every floor. The sink/wash basin is within the common area of the room. The toilet and the shower is enclosed in tempered glass and there are no walls. Therefore, you get really personal with the person you are staying with!
The blinds, TV, and lights are controlled by the iPad located next to the bed. There were 2 sets of blinds: a light filtering option, and a black-out option. The black out option is dangerous because it is so good that you cannot tell if it is morning outside! ;)
It was also nice that you can change the hue/colors, and intensity of the lights in the room!
Some Yelpers complained about the noise from the nightlife nearby, but we did not have any issues and could not hear anything from our room.
Overall, we enjoyed our stay here. Our room was clean when we arrived, and the hotel itself was very modern and bright! read more