Efrain has now taken over for Henry and the service continues to be excellent. Efrain has taken care of our oak trees over almost 20 years now. They are beautiful and healthy. Efrain came with his crew and did the regular oak trimming as well as trimming and removing a sick pine tree for a very fair price. He did so many extra tasks such as cleaning out the gutters, trimming some smaller side trees. read more

Efrain came highly recommended by my neighbor, and I have seen firsthand the quality of the work he has done on her property. Unfortunately, my experience trying to obtain an estimate was disappointing. About 30 minutes before our scheduled appointment, his office texted to say he would be a little more than an hour late. I rearranged several meetings to accommodate the delay, but he never arrived. I texted the office multiple times to ask whether he was still coming and received no response. When I finally called, I was told that he had come to our house, knocked on the door, and called me, but no one answered. However, I received no phone call, and both my husband and I were working from home the entire morning. We did not see or hear anyone come to the house. The office also said he had only seen one of the two trees for which I had requested an estimate, even though both are in our front yard. I cannot tell whether he went to the wrong address or whether there was some other misunderstanding, but the entire interaction was confusing and frustrating. Given the positive reviews and strong recommendation, I had genuinely hoped his services would work out for us. Unfortunately, the lack of communication and conflicting account of what happened left us very disappointed. read more

Efrain and his crew did a fantastic job on our overgrown property (we had a lot of trees that needed to be downed for fire safety), and the amount of work they accomplished in 3 days was nothing short of miraculous. There were a lot of challenges since most of the tree work was on parts of the property that were not easily accessible, but they were creative in finding solutions and accomplished more than I thought possible. Each morning we discussed what would be accomplished and the guys worked hard all day long. They did an excellent job of cleaning up at the end, too. The previous owners of the home also used City Arborist for about 18 years. Highly recommend! read more

Highly recommend City Arborist. Efrain and his crew did an outstanding job on my overgrown jungle of a yard. The trees were overgrown and dense. Efrain listened to my needs and addressed them with perfect execution in the same week! The crew seemed very safe themselves and my property safe (pool and pool mechanics were covered with protective coverings that they brought). What a great company! read more

Efrain Plascencia and his crew from City Arborist did a superb and careful trimming and dead wood removal from one of my coastal redwoods. This tree had been topped in a storm in the 1930s and wasn't properly cared for in the 90 years following that, leading it to be overgrown and a rats nest of dead branches and compensatory growth. After a recent storm left a big branch hanging and waiting to fall on someone, we knew it was time to get some help. The crew carefully listened to our needs, inspected the tree, and got to work. The job was well done, the crew was very nice and professional, cleaned up afterwards, and communicated superbly throughout. As others have commented, the price was fair as well and matched the amount and quality of work done. Thank you! read more

Efrain and his crew did a fabulous job prunning 2 very tall cedar trees and a large oak in my backyard with overhanging limbs in several neighboring yards. They were prompt, careful and very skilled at the work and did an excellent job cleaning up after the work was completed. I'd highly recommend them, and will definitely use them in the future. read more

Efrain & crew took what was a jungle (my overgrown yard) and made it look like a well managed park. They pruned our oaks, tackled the massive growth of Scotch broom, took care of the weeds, chipped old logs, and gave me back my views. The crew is extremely hard working. This is the third time I've hired them and will again! read more

Henry is passionate about trees. He can answer any questions and help to suggest designs. Want privacy screening to block a view? Care about tree health? Want to keep branches from dropping on your roof? Henry can advise on what's needed. His crew of 3 is great. They pruned and thinned four beautiful old trees on my property in about 1 day of work using only hand saws and pruners. I barely knew that they were there. They shredded the branches and left me a nice pile of clean mulch. The total cost was very fair. read more

This crew removed ten trees for me as well as grinding the stumps. Very efficient and hard working group. They also trimmed three fairly overgrown trees to a manageable and nice shape. I was pleased with the outcome. read more

Efrain and his crew did a fantastic job of removing a massive Black Walnut tree from my backyard. They were thoughtful about keeping the rest of the yard and structures safe and they cleaned up afterward and made everything like new. I'm grateful for their expertise and the pleasant experience of working with Efrain .......Dave from Menlo Park read more

We would definitely use this service again and recommend to family. City Arborist was efficient, careful, friendly and reliable. We especially appreciated how well the team communicated with us. It was a big job removing overhanging and dangerous limbs as well as removing, topping and pruning about a dozen oak trees. read more

City Arborist - Oak tree beautifully pruned - Landscaping Near Me - Menlo Park, California

Phew! So glad I called City Arborist! I hired 2 guys and a chainsaw because I thought I was being budget friendly. I thought wrong. I darn near killed the tree. I then had to call City Arborist and explain my mistake.... They didn't laugh at me, they didn't chide me for being dumb... instead they said "No problem, we'll be right out." There's been wind and storms and they are super busy but made time for me anyway. A skilled arborist arrived at my house, climbed the tree like a monkey in a few seconds and jumped down with a verdict. The tree can be saved! I had some other questions and he answered all my questions. He didn't hand me a bill either! He said to call if I have concerns. I don't because I'm just going to call them from now on. I no longer have to care about trees because they will do it. They returned and took care of my whole yard. Their men are kind, well-mannered, skilled and cleaned up after. It looks beautiful! I hadn't realized the difference between an arborist cut and a landscaper cut... I get it now. Lovely work! I won't call 2 guys and chainsaw again. Thank you CA - nice job! read more

Great job on our trees both front and backyard. We are very satisfied Fertilizer application and tree trimming. Very thoughtful approach to the tree trimming. Much more sunlight comes into our yard which will benefit our landscape and fruit trees Punctual, courteous, and good communication as the job progressed. Always cleaned up after the day's work completed. Highly recommend read more

The group here is fantastic! I asked for a consultation for some very large trees that had been topped in the past and now were top heavy. The one closest to the house was so thick, wind could barely pass through. I didn't want them topped again- it would have made the problem worse in a couple of years when they sent out more top shoots - so I needed someone that knew how to thin and prune and could bring back some of the beauty of their natural structure. They did a great job on all the trees. They also advised me on a topiary that was dying despite all my efforts to save it. Turns out its some sort of blight affecting that type of tree in the area, so no more money on fertilizers and ladybugs. They are experts on all types of trees and foliage. They know how to prune for optimum health and beauty of each species and even gave me advice on how often and where to water and feed each tree. They showed up on time, exactly when they said they'd be here and worked non-stop all morning. They hauled all the debris away, swept up, and left the yard looking better than it did before. No damage to the planter beds below the trees or potted plants. Excellent! read more

City Arborist did an excellent job on my two big olive trees. The trees were overgrown. They cut back on the height and removed many branches to open up the trees so the beauty of the trunk and main branches can be seen. The crew were well trained and professional. Will definitely use them again. read more

City Arborist - Olive tree before pruning - Landscaping Near Me - Menlo Park, California

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If you want expert work and advice from a fair and friendly company this is your place. They don't top trees they trim them to perfection -- show up on time and finish when they said they would and have competitive prices which given their expertise and competence is a bargain. By the way it's not just trees but gardens, flowerbeds, design the whole works. Hard to imagine they could be better. read more

A tree went down during a storm and landed partially on our house. I couldn't reach the tree service I normally used so I called City Arborist out of the blue. They were already working on two emergency trees that fell, but Efrain showed up an hour later to look at our emergency. My arborist called me back soon after so I wasn't able to use City Arborist, but Efrain was prompt, thoughtful in his assessment of our problem when his hands were already full of work. Good indicator. read more

Henry is very knowledgeable about trees, and cares about their health. He considers the whole tree, pruning needs, feeding needs, any disease that may be present, and he does an excellent job of keeping trees healthy. We have two large, old oak trees he has cared for over the last many years, they are thriving under his care. His price is very fair too. I wouldn't trust anyone else with these not-replaceable gems. read more

Our site required a large amount of tree removal and pruning. We had several companies consult and estimate prior to choosing City Arborist. Henry was knowledgeable about the health of our trees, and we found his advice to be trustworthy. His price was competitive with the other quotes we received. The crew arrived on the day promised, and they finished ahead of schedule. We were impressed by the courtesy and friendliness of the crew. They made a solid effort to minimize disruption of other landscaping, despite the extensive work being done. They cleaned up the site continuously as work progressed. We were very satisfied with the quality of the pruning, and each plant was handled exactly as we had discussed prior to hire. read more

After seeing the fine work City Arborist did for our neighbor we asked them to look after our mature redwoods and a cedar tree that needed significant trimming and thinning. We were impressed with the caring and efficient work that Omar and the crew performed during the 2-day job. Henry's estimate of the time and cost were fair and accurate with the job being done on schedule. As others note, the site cleanup is thorough, too. The crew is courteous and respectful. Henry is great to work with and so knowledgeable. We already are planning to have City Arborist return for more work here in the near future. read more

This guy looked like he was just what we wanted. Left a message with his answering service and was promised a call back by 5pm same day. He never responded at all. read more

Henry and the Crew he had do our massive tree limb removal were competitively priced and also very careful with cutting down a major tree limb of a huge cedar tree. They were immaculate in the clean up afterwards as well and very respfult with our property and our neighbors. I will definitely use their services again. read more

We are so impressed with Henry and his team. He honestly diagnosed our sick oak tree and recommended appropriate action to prolong its life. His trimming team is outstanding! They were careful in their work and made sure all surrounding plants and deck were well protected, and when they left the area was neater than when they arrived. We highly recommend City Arborist. read more

As Henry's comments about his company say, Henry really does love the trees and the land that supports them. He can quickly see what needs to be done to achieve my goals of safety or beauty, and his crews carry out those goals very efficiently and carefully, leaving no traces behind but more beautiful trees. They have had many different challenges on my very wooded piece of land. They have taken trees that hang over houses and lightened them so the wind barely whispers through them instead of tossing them around. He has cleaned up trees that, over many years of neglect by me, have lots of dead branches and have created a barrier, but now act more as a hazy window to what is beyond. He has consulted with me about the best course to take to work with excess rain water and to take care of bugs that are withering certain bushes. He is so knowledgeable, it is a treat to ask him something that is worrisome, and have him come back with a reasoned and knowledge-based answer. I have used Henry many times in the last few years since I found out that he took on care of all the oaks on a manyacre subdivision during the time when SOD was wreaking havoc in the hills. I needed someone to treat my trees, because I couldn't bare to lose them, and I have only lost one tree to SOD and that one I chose not to have treated. read more

Excellent service! I would definitely recommend city arborist to take care of your trees. Henry was very easy to work with, his crew finished on time and cleaned up very nicely after their work was completed. We will have them back in the future to prune our trees for sure. Our Trees look very healthy and easy to manage after their pruning. read more

Henry is great! I had a tree limb fall on my home under the weight of the cones towards the tip of the branch. Henry sent his crew out and quickly removed the mess. The tree will unfortunately need to be removed and I will be using City Arborist to do the work. Henry provide a fair quote for the removal and we a working on pulling the permits now. read more

I had a large 60' majestic Coastal Live Oak tree that lost a huge limb that cleaved near the base of the trunk. I checked Yelp and obtained opinions and bids from the 5 top rated tree trimming arborists near Redwood City. Each had his own opinion as to trimming, use of cables, health of the tree, future damage, etc. I was not convinced they knew what they were talking about. Then I met Henry Ardalan. A complete game changer. He is not only an arborist but a horticulturist as well, and has a keen sense of tree aesthetics. He was very, very knowledgeable, willing to fully explain everything, made sound recommendations that did not involve cabling or removing huge limbs (as others had suggested), and observed all kinds of nuances about the tree the others missed. Given the level of expertise Henry possesses, I thought the bid would be twice the others' bids, but it was about 2/3. When the day came for the trim, Henry and his trimmers arrived on time. Henry directed and oversaw the work which was done without a hitch. They left my property tidier than they found it. The oak is now gorgeous and is already receiving compliments. (Wearing his horticulturist hat, Henry even made helpful recommendations for trees to replace another huge oak that PGE took down.) Do yourself a favor. Don't waste your time with other arborists - just call Henry Ardalan at City Arborist. Without question, I heartily recommend Henry and his team. read more

City Arborists is a find. Henry Ardalan is a wonderful person and an encyclopedia of arborist and horticulture knowledge. I had four large cedars trimmed and an ailing magnolia nursed back to health. Mr, Ardalan came every day to check on the work. He was responsive and thorough, and his crew was careful and excellent. They did an amazing job and cleaned up the site thoroughly after they were done. The quotes are reasonable and their work is worth every penny. I could not ask for anything more in an arborist, and will definitely be calling on City Arborists again. read more

We have three large redwood trees on our property and we had a limb break off and fall right next to our grandkids tree house. Henry, from City Arborist came out and assessed the situation and removed the limb. We asked about the health of the three trees, and possibility that more limbs would come down. We then came up with a plan to trim the other three trees, which was done within a reasonable amount of time. The people who came out were professional and took good care of our property. Their clean up was outstanding and we, as well as our neighbors, were extremely pleased. I highly recommend City Arborist. read more

***Important: Double-confirm they service your area when setting appointment*** I found City Arborist by googling "arborist menlo park", and reached out based on good Yelp reviews and proximity to my house (same city, less than 6 miles away). Henry promptly returned my message, and had a pleasant chat about my project. We set a meeting for 1 to 2pm the following day. The next day at 1:09, Henry calls to say they don't service Menlo Park E of Hwy 101! I had driven in from Richmond, and planned my day around our appointment - a wasted 3-hour, 80-mile round trip drive. Henry was contrite, and gave me the names of other arborists. To City Arborist's management: I really hope you set up a check during your appointment booking procedure to catch this. If you don't service certain neighborhoods like E Menlo, why does your Web site say? "We serve all areas of San Jose, Los Gatos, Saratoga, Cupertino, Mountain View, Los Altos, Palo Alto, Menlo Park, Woodside, Portola Valley, Redwood City, San Carlos, Belmont, San Mateo, South San Francisco." Overall, I rate City Arborist a 3: 5 for Henry's knowledge, empathy and seeming like an overall good guy 1 for a. booking an appointment in an area they don't service, and b. giving late cancellation notice, inconveniencing a well-meaning prospective customer read more

We needed some tree work done recently. Based upon recommendations from neighbors, we decided to try City Arborist. We couldn't be more pleased! Henry and his team, headed by Omar, did an excellent job for us, enhancing each tree they touched. I was impressed by their attention to detail, checking and rechecking that each tree looked its best. It was obvious they cared about the appearance and health of the trees, and also about the satisfaction of their customers. I highly recommend City Arborist. read more

We had our two giant redwood trees treated by City Arborist and the results were immediate. The tips of the trees showed new growth and point upwards in a matter of a week. Dead branches were removed and the area was left clean. Now two month later the tree is looking lush and healthier than ever. What a difference it has made. read more

I have been very pleased with City Arborist's work. Henry is extremely knowledgeable and cares deeply about trees. His crew does a terrific job and works hard. The company also does a thorough job of cleaning up after their work. City Arborist is extremely professional, works closely with clients to ensure their satisfaction, and has fair rates. Each time I have used City Arborist, my neighbors have commented about the beautiful shape of my newly-trimmed trees. read more