Everything went well , breakfast was great evey day and we stayed for 7 days, the staff was very…read morepolite and friendly. The rooms were nice and spacious .

We missed our Volaris flight because it had already left to come back to San Jose California and we…read morestayed where they put us up in the Hampton Inn and we were treated very fairly and we enjoyed our stay there.

just outside guadalajara airport, cross st , is part of hotel casa grande, the food haa great…read moremexican flavour, even the buffet has nice mixture of good food like chilaquiles, chuleta al adobo, quesadillas de huitlacoche, machaca, cafe de olla, etc etc

This place is actually quite good. Everything about it is set up to be a disaster - airport hotel,…read moreonly dining option, Mexico - but I've been pleased eating here now three times. 5 stars for the rarity of the find. I recommend anything with huitlacoche or flor de calabaza.

In spite of Guadalajara's rough and tumble reputation, this little oasis felt safe…read more Not only due to the monitored, gated entry, but the ever watchful, bilingual doorman as well as the elevator that wont run unless you have a room key. Dennys and Chili's are right in the parking lot, so go ahead and hit 'em in the middle of the night. You'll be fine. A beautiful park stuffed full of more fun things than I've ever seen in a park is a short walk away. Entire families spend really high quality time there watching their lil muffins on the trampolines, the skate or bike ramps. Totally worth spending a day there wandering around, even if you're flying solo, as I was. Fortunately, the park closes at 6, so you'll have plenty of time to high tail it back to the sanctuary of your room or the exquisite outdoor pool. A fun little mini vacay wrapped up in a big one!

Room is clean, modern but too pricey ... staff was ok,, restaurant on site and close to airport…read more Room with lots of space and clean. Shuttle available so that's a plus....

Honestly this has been one of the best stays in Mexico! We were kind of nervous on what to expect…read morefrom all the bad reviews but we are so glad we stayed anyway as the hotel and our stay over all was great! From the minute you pull up to the front entrance, you will notice how secure the hotel is. You will be greeted and verified by security every time you enter the premises. Once you're given entry, you will head towards the very top of the hill (which is where the hotel is located). You guys will see so many beautiful residences on your way up. Once you reach the hotel, you guys will be stunned! The lobby is okay, nothing major. But the gardens and views that led to the rest of the hotel are what made our stay 100% great! It's so beautiful and peaceful, you guys will not want to leave! We spent most of our time at the pool and bar and it was great. The bar tenders were super nice as well, they even played our song requests on their blue tooth speaker. Our room, and even other rooms that other family members had were all SO BIG and spacious! We had no problems in our room (619) but I can not speak for the other family members. Our room also had the best view of Guadalajara! Morning or night the views were everything! The hotel also has a club and restaurant which we did not get to visit. I would highly recommend this hotel to anyone looking for a beautiful, relaxed and safe place to stay in Guadalajara. Oh, it's also about 10 minutes from the airport. :)

Not worth the money Everything is outdated…read more When I brought up the issue about the water They told me they'd send maintenance. They had a horrible attitude and they only moved me Because I kept complaining. They gave me a smaller room than the one we paid for , the AC is loud and does not cool , the room phone doesn't work.

Hard to find an honest business now days! Forgot something called right away was told they have it…read moreand now that my uncle went and got it they do not have it!!! Ya no se puede confiar en nadie! Se me olvidó algo en el cuarto #30 les llame lo encontraron y les dije que en una semana paso por lo que se me olvidó y ahora resulta que no lo tienen!!!! 1 Estrella porque no hay opción de 0

Hotel is very nice compared to others in the lightly ugly neighborhood, rooms are small compared to…read moreother hotels I've been in but it's acceptable, provides the basic essentials in a room like a good bathroom and good lighting and decoration, rooms have a TV but as of writing this you need to make a 100 peso deposit which isn't a lot in dollars but kinda annoying. Restaurant was very nice, very delicious breakfast, I recommend getting an orange juice and their waffles as they're freshly made. Also good convience that there's a small store right next to the hotel, just wish it had a more decent neighborhood. Does the job for visiting family for a few days