I ordered flowers for a friend from CITY FLOWER SHOP Grand Rapids MI last week. I chose and paid for them 3 days in advance to ensure timely arrival and they were never sent. I complained, called and questioned and today received an email saying "they ran out of stock on Saturday because of a high number of orders". Seriously? The will refund me ( they had better!) But my important gift never arrived and the opportunity has passed. Learn from my mistake. read more

I ordered flowers for Mother's Day and was charged on 5/9 for delivery on 5/9. Flowers were not delivered. I have called 3x today and left a message this morning and last week (owner was out of town last week) with no reply. Will never use this company again. Poor customer service. Not answering your client is unacceptable business practice. Wish I could give 0 stars. read more

Super kind and helpful over the phone! Going with the florist's choice was perfect we're over the moon! read more

City Flowers - Florists Near Me - New Buffalo, Michigan

I have purchased Flowers for my Girlfriend from this place multiple times and they just nail it EVERY time! She adores the flower selection! The owners are very hospitable and always meet our needs! read more

Amazing service. She took great care to send a beautiful arrangement. I highly recommend.

We were vacationing nearby for our 20th wedding anniversary. My husband went here for s bouquet. The florist helped him match my wedding bouquet and compose a beautiful arrangement. The long stem roses were beautiful and lasted our stay. I was so pleased. read more

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Last week we were in emergency mode with my daughter's and her bridesmaid's bouquets . The florist, in another city, arranged less than beautiful bouquets and the lady at City Flowers saved the day! She restyled each bouquet to perfection and turned my daughter's, the Bride, into exactly what she wanted. She stayed later to assist us and went above and beyond! Thank you for making her wedding beautiful! John Graff read more

They knocked Mother's Day out of the park, even though I ordered later than I should have. I used the website to purchase a custom arrangement, specifying that I'd like something colorful and safe for cats. The arrangement my mother received is simply stunning. It's perfect. And everything in it is in the very early stages of blooming, so I know it will last a while! I will definitely use City Flowers again. EDITED: It's now more than a week after Mother's Day. These flowers are still going strong, and the snapdragons keep producing new blooms. They created a perfect arrangement that was beautiful on delivery and still beautiful more than a week later! read more

Very good COVID precautions. They did a great job on a custom bouquet that I needed that afternoon; also friendly and easy to work with. They've changed their location from on Whitaker in New Buffalo to out on Wilson road so took a little bit to find them. read more

Terrific florist. We had called from out of state to order flowers for local delivery. Angie was so helpful with ideas and options, given the types of flowers in season and are on hand. The outcome of the arrangement was beautiful, surpassing expectations. We very much appreciated the communication via text while the delivery was occurring to ensure receipt. Excellent service. Highly recommend City Flowers. read more

Received a beautiful fresh arrangement from my son for my birthday. He picked it online. It is still as beautiful as the day it was received which is 10 days ago. I feel they are pricey but nicely arranged and very fresh. read more

I got my daughters first birthday cake from them after talking to a friend that recommended them to me and after just talking to them they were able to get exactly what we wanted for us and did a grate job on it did not take much time to get done and being I live out of town everything was able to be handled over the phone which made everything even easier for me had it ready for pickup ona weekend as well which most places did not like the idea of doing. Buy going to them we also got something more than just another cake from a book very original. read more

City Flowers - This was my daughter first birthday cake. - Florists Near Me - New Buffalo, Michigan

Great florist. Easy to work with. Beautiful arrangement for our wedding anniversary that surpassed my expectations. Will use again if I'm in the area. read more

We ordered flowers for a funeral from a different florist, 2 days later they call and said that they would not fill the order. City Flowers and Gifts said that they would be more than happy to fill the order even on short notice. We went to visitation and I was very anxious to see the arrangement I ordered. Well.... I was so happy, the arrangement was BEAUTIFUL! I was worth every penny. P.S. the delivery charge was cheeper from City Flowers and Gifts than the original florist. Thank you City Flowers and Gifts for your exceptional services! read more

Worked with Ruth here at City Flowers for a wedding --- everything was just as the bride ordered; perfectly beautiful!