Absolutely Con Artists - Avoid People!
My wife and I went to value our gold from here, we purchased the gold from across the road a couple of years ago, however the person that does the valuing was not in, so decided to come to City Jewellers...big mistake!
We had 82g gold, they said the value isn't much as the gold itself is 22 carat and made in Pakistan and there's a lot is stones/diamond/crystal on there which make the the weight up, 1st guy with a gold tooth said he would give £1500 cash price or £2060 if we want to exchange with another gold item from there shop. We said we are looking at around £2000 as that's what we calculated by looking at daily value of gold. He said no chance the gold isn't good and too much stones in ratio compared to gold. Said he will ask his uncle (beardless guy with a stomach and hair combed back with a flick forward) his uncle said if you want us to remove the stones we will weigh it then can give accurate but said won't get more than £1500, said his nephew was being generous. They made us believe the gold was inferior and no one would give more than they are willing to. They removed the stones and said it is only worth £1400, we said we'll go across the road on Saturday when the guy is back and then come here if we're not happy with theirs. They started saying oh the guy across the road is busy shopping for daughters wedding and he won't be back for a while (lies) so they will give best price now. When we're going to go across anyway he said ok and then smiled at his nephew to say just give £1500, his smile gave it away! He was lying and you could tell. Finally we said we'll take the gold and come back on Saturday, you could see the disappointment on his face and anger too. He said he could exchange for gold for £2100 worth bangles, we said that's fine we'll come back. We asked for the stones back and he said he can't give them as he's mixed them with others! He did that when he went to the back as he took a while to come back with a box to show they're all mixed. Again he was frustrated and was smirking as he knew he was making things up, especially whispering to his nephew and giving looks of deceit as we left. We left that place and went to MIJ Jewellers who immediately took the gold and gave us a value of £2175 cash price!! No talking down on the gold, no taking badly about what we have and how difficult it'll be to give a good price, said there's the value on our board for all to see, and I'll multiply that by how much weight of gold you and have here's your cash price! Compared to the £1400 and then £1500 City Jewellers quoted you can see City Jewellers are con artists who rob money of people!! We went back in and they claimed they never said £1400 or £1500 they said £2100 to which we said they said that for exchange and the £1400 and £1500 was maximum for cash price, they then said oh we said max £1605, and we said well there you go then that's not £2100 is it, and then he knew he was caught out, all the while during this exchange his face was angry as it was before and he was shouting at my wife saying she's lying and refuting everything we said. Guys!! Please stay away from this place!! Go to MIJ Jewellers two doors away towards Chaii Wallah's they'll seriously look after you! Guys a joke here at City Jewellers read more