My daughter and I were in Pittsburgh from Texas for the Eric Clapton concert and had some time to…read morekill. We rolled into Pittsburgh Guitars and were met by the absolute nicest staff. Anything we wanted to play was pulled down off the rack for me and tuned on the spot. The store itself is pretty small but organized really well and had several options of everything that we were looking for. One of the staff members connected with my daughter and gave her some stickers. We ended up buying some shirts. These guys go above and beyond and I highly recommend them.

Nestled in the heart of the South Side is a true treasure of Pittsburgh. Pittsburgh Guitars is an…read moreunassuming house of guitar nirvana. The staff are all knowledgeable and ready to help. Forget the chain guitar outlets, this is the Real Deal. From high quality gear to world class repairs, John and his team have you covered.

This is a wonderful music shop with a great inventory and a helpful staff. The instruments are all…read moredisplayed well, and you have the opportunity to play any number of them. It's an attractive store that is very clean and well lit. The staff are very knowledgeable.

I brought an acoustic to have some top cracks repaired, and was mocked before opening the case! I…read moreguess an old Gibson is way too pedestrian for these carbon button microphone, handle-bar mustachioed gents to even consider taking a look-see without scoffing! But I was quite willing to part with some happy cabbage to have the repairs done, so I left her there. 6 weeks later, I was told that my guitar was "still not up to humidity yet, and is in the basement in a plastic bag". Something about this smelled fishy, so I decided to rescue her. I considered jotting over on my pennyfarthing, but didn't think those galoots would even bat an eye. I grabbed the old dame, pulled a 23 skidoo, and high-tailed it out of there. I suggest you do the same, my chuckaboo.

I kept getting charged after returning a rental. They didn't even bother to tell me that a piece of…read morethe instrument was missing or, that it had not been marked as unreturned. Turns out, it was not missing. They just never said anything. Worse, they didn't even say why or take any accountability. That was the most maddening part. I do not recommend this place.

They don't need my yelp endorsement by any means, since most people I know, even students only…read moreremotely dedicated to playing their instruments, are clued in on how much more dependable and reasonably priced (than certain other places) this shop is for instrument repair. Word travels pretty fast in a small and well-connected music community. But if you're still going elsewhere with an instrument you own and you're not renting anymore, come here instead!

I loved the attentive employees here. Very chill vibe and I've heard great things about Empire…read moreMusic. A friend got her Fender here. It's beautiful and the selection here is amazing I brought my old Bass here to get repaired so it's just about waiting to find out how repairable it is. The estimated cost was really reasonable. Just needed a Jack Repair, Neck is severely bowed, so hopefully it can be fixed and other than that a cleaning and new strings. So far so good...I will know within the week. Say prayers for this old sentimental Bass of mine

I recently purchased 3 guitars from Empire and I found that the service and advice were excellent…read more I've played semi- professionally for many years and have had quite a few guitar buying experiences. This was a positive one. I live on the West Coast and they were kind enough to help with fast shipping to reduce travel time. One of the guitars had a small problem but Joe was responsive to the issue and fortunately it was minor and resolved quickly. I recommend Empire - they have a great selection, as another positive point.

The highlight of my daughter's week is her vocal lesson. The instructors have all been kind and…read moreadept at working with youngsters. Moreover, the school does a good job scheduling performances and encouraging the students to perform. Rescheduling lessons has never been an issue and they offer a lighter summer program if you anticipate vacationing/a busy summer. It's a little pricey, but we have gotten a lot out of it.

These guys are top notch. Had a package come damaged. They got right back to me and sent a label…read moreto return and will be sending out new product. Been doing business with them for over a year. Had some very significant finds in the boxes I bought. I buy for my kids as well. They. Love seeing packages from Steel City.

big time issues with their instrument repair department and owner. made my sons brass instrument…read moreworse by failing to do basic things most handy people would never mess up, then the owner proceeded to tell me how great his people were. Go to Volkweins instead

Took my daughter's high school flute to be looked at and repaired so that her daughter can now…read morelearn to play the flute. We live in the south hills and the local vendor wanted $400 and two months to fix up the flute. Brighton Music Center in the north hills phoned about two weeks after we brought it in and gave us an estimate. We were informed the flute pads contained mites so all the pads had to be replaced and the case interior was no longer useable. Another week went by and it was finished and ready for pick up. The total cost for replacing all the pads and a new Gator Pro case was still less than $400. I recommend them highly and worth the drive if you don't live close by.

I'm from the west coast and was passing through on my way to a music festival. I needed some bow…read moremaintenance. Got excellent quality work, better than the last person to work on the bow. Got same day service so I could get back to playing right away for no extra charge. I explained that I had some problems with my case and Craig gave me the material and advice on how to fix my case for free. I almost never leave reviews on yelp but this experience was so positive I had to let the world know.

The owner, Craig has helped us over the yrs restring, restore & rehair my daughter's violin/bow …read more.. always very happy with the quality. I've had experience with many workshops in Miami, Michigan & throughout PA and can tell you he is professional, fair and the the turn around is great.

I got my cello back from Phillip Injeian's shop and I can't believe how great it sounds. He fixed…read moreseveral problems that I was not even aware of or did not know they could be fixed. I had a wolf tone, for example, and now it is nearly gone. Phillip has amazing experience, very special training, and the work he does in incredible. The instruments he builds are amazing, world class instruments, and he has built new instruments for some of the world's best musicians. Not only that, but if you ever get a chance to tour the shop, it's a real treat, so much to see there.

So you know not everybody loves their doctor or lawyer personally. I go to a doctor because he can…read morecure what ails me and Phil is the guy you go to to fix your Strad. I've known Phil for ten years and as a professional cellist, he has done the best adjustment on my Italian made cello I ever had from any luthier. Many colleagues say the same thing. I've seen him magically change an instrument from so-so to something remarkable. He has a shop full of wonderful instruments that range from beginner to concert artist. His own instruments are also represented. I did eventually switch to an Injeian and have enjoyed playing it. His shop in the cultural district is a cultural venue in its own right! Because he makes fine violins from scratch like a great chef.