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    City Pet Grooming

    4.3 (55 reviews)
    Closed Closed

    Services - City Pet Grooming

    Bath and groom only

    Full grooming

    Pet haircut

    City Pet Grooming Photos

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    Just moved into town from out of state and our 2 year old cavapoo desperately needed a grooming. Customer service was great and the team was very professional when we came in. They have diagrams of different hair lengths to ensure you're getting exactly what you're looking for. They also spent time to review head to toe what type of cut we wanted. My dog seemed to have a really nice experience when we picked him up and he smelled/ looked great too! Looking forward to our second grooming!

    My female with correct hair cut
    Jen M.

    This is the second time that the owner has refused to talk to me personally in regards to the bad service that I get for her not being present to help her employees to check in dogs. I have nothing bad to say about the groomers because they just follow directions that are written down but this is the second time that my Yorky does not get a haircut that I asked for. The first time they did not cut barely anything which again the groomer had left by the time they called me to pick up my dogs and she wasn't there to correct the mistake so they trimmed a little bit off which was again nothing and today when I drop them off I literally repeated it maybe five times to the owners husband that I did not want the last haircut done on my dog because I did not like it and I told him that I wanted all my three dogs cut the same and again they did it wrong. How are you gonna have someone checking in dogs and also on the phone trying to multitask when there's a lot of chaos going in at drop off. I asked for her to speak to me because I did not want to go out of the store paying for service I did not get and the owner asked me to just bring the dog in the next day which that means that I have to waste some of my time to get a correction done when it should've been done correctly the first time. I don't have time to drive 30 min one way to drop off dog and then wait for hair cut. All they did was shower my dog put a bandanna on and trim his nails but if there was a haircut done it was definitely nothing and how do you expect me to pay $60-$65 for service that I did not get. I let it go the first time and I said to myself you know what mistakes happens but for it to be the second time that's absurd. Store owner if you're reading this please ask your husband that always is the person that handles the dogs at drop off to the groomers that I literally told him that I did not like the last haircut and I wanted all my dogs cut the same. My females got a perfect haircut minus my male as you can see on photo. Like you mentioned that you have recording of me stating the kind of haircut I want it why wasn't it done I literally asked for my dog to get cut the same. Why would I let another groomer in your facility try and fix mistake of dogs hair which the first time that' I didn't like it I was not pleased with the redo. Like I mentioned before I can't go and assume that every session I'm gonna have the same issue and I let it go and expect it more this time but unfortunately it failed again. They offered a scissor cut and that's not what I want it as you can see my other dogs do have a scissor cut and also have the razor trim if they would've offered to cut my dogs hair exactly like my others dog why would I say no! They told me that I was supposed to come tomorrow for you personally to cut my dogs hair and like I mentioned I do not have time to go and get something corrected that should've been done correct the first time. I am not trying to hurt your business I'm just talking facts of how I was not pleased with the service I received today.

    Coltrane grooming pics.

    City Pet Grooming and their staff have been wonderful to our fur kid. I appreciate how they remember each pet and accommodate the health of your fur kid. They keep a good record of maintenance. They never let me feel bad about his tangles. Even when I had an issue the owner resolved and followed up, which these days it's hard to see anyone take accountability with integrity. I trust this business and enjoy the text reminder for appointments. Just yesterday I picked my dog up and they were cleaning the rooms and let him hang out and keep them company. I know every pet they can't give 1 on 1 attention but they sure make me feel that way every time. If you still feel indecisive watch the line at 8am :) for pets drop off for grooming. If you a client you feel lucky to have City Pets. Thank you for what you all do for us!

    Spazz and Bear
    Colton S.

    Never have i been so impressed. I called today at 12:50 to see if it would be possible to get my two Pomeranians in for a grooming session within the next few days. After a few moments on hold, I was asked if I could bring them in now. Of course I could! A groomer was asked to come speak to me about my preference on the cut and although I didn't catch her name, she interpreted my poor excuse of a description exactly as I had intended. Within three hours, my two old pups were looking about 5 years younger! If you are looking for a new groomer, then look no further. Not only do they provide excellent service, but they also care about your fur babies as much as you.

    Amanda H.

    I have a Bichon Frise and thankful Carrie the owner explained to me how these dogs hair work and grow. They are beautiful but if I don't brush them out and keep Faiths hair from matting the comb out can be painful for my dog and near impossible. I learned my lesson as my baby needed a shave but Carrie helped me pick out the right comb and now I am making a habit of caring for my dog properly and keep her hair from matting. The next groom went so much better and both Faith and mommy are happy! Thanks Carrie for taking the extra time to educate me and help me. You are the best !

    Fresh cut!

    Today was my first time at City Pet Grooming and we had a FANTASTIC experience. We have a timid golden who doesn't necessarily enjoy a spa treatment but I can tell she had a GREAT time because when I went to get her she was wagging her tail & just overall very relaxed. Overall phenomenal experience! We've already booked our follow up appointment see you soon city pet grooming!

    Jefferson T.

    I moved here from San Francisco and was not happy about having to find a new groomer. This place is AMAZING. They take such care of my little gentleman. Return customer here. Bravo.

    After her groom, feeling clean and cool for summer!
    Meghan C.

    They took great care of my golden doodle, Piper!! I wanted her to go short for the summer and they did such a great job keeping her face fluffy while keeping her body short! This was her 2nd full groom and she came back a happy pup and smelling great.

    I would not recommend the services and will not be returning for any additional services. I have two beautiful Irish setter doodles. Unfortunately huge miscommunication that resulted in my beautiful long wavy doodle being shaved down completely. Asked for full grooming and verified the shave setting (which was suppose to be for the sanitary area) and asked for hand cutting because it was the puppies first professional grooming. Discussed that my pup had some mats but he was not completely matted- did not warrant a full shave down. Not happy at all!

    Zeus
    Rebecca A.

    Last weekend I called on Saturday about 12:00 and asked if there was any way possibly to get my Zeus in for a last minute grooming, and they accommodated us! I was so happy. This was the first time we've been to City Pet Grooming and let me tell you, I was absolutely pleased with the service that my Zeus received! The ladies in the shop were so kind and attentive the entire time. While there I noticed they had hemp treats. For some time now I have been wanting to attempt this method of therapy with my Zeus due to his herniating discs. He basically lives on pain medicines and had been debating on trying hemp or CBD treats instead of medications. I wanted to test the waters and get the sample Pack. I stopped the pain medications and started giving Zeus 1/2 treat (he's only 8 pounds) every other day and his pain is gone! Guys. This was such a god send. Even with pain medicine he would remain sensitive on his sides and back. Since starting these treats, he is pain free and he is so happy! I've noticed a big difference in his attitude, his alertness and his anxiety. A+++! I went in yesterday and purchased a full size bag! I will definitely be returning for grooming service as well as the treat department & hemp treats! Thank you so much!!! My pup is happier than ever!

    This is what my dog looked like before taking him to City Pet Grooming
    Kee M.

    My 6 month old received his very first cut today. After brushing him out this morning he looked great and I almost canceled his grooming appt. I didn't. I brought him in and was hopeful that I was going to get what I wanted based on the conversation I had with the manager while making the appt. She expressed that there was 30 years of experience in the office and they know what they are doing. When I returned to pick my baby up he looked like a pitiful old lady with a hat on.. like one of the Golden Girls. I was horrified and hurt. I wanted to cry. He was supposed to look like a teddy bear. I left a picture for them to go by. I explained it over and over and still got awful results. All I was offered in return were "rehearsed" apologies and a request to pay the full bill. I walked out feeling let down. They said to me "next time we will...." but I didn't even receive an incentive to return. I was allowed to leave feeling deceived and disappointed.

    Gracie

    I currently have three dogs and take them all to City Pet Grooming! Gracie was my first pup, and a labradoodle, and they always do they best job with her. The owner is very knowledgeable and always leads me in the right direction on what the dogs need, and they keep specific notes in each dog's chart.

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    They were very accommodating and very sweet to my pups. They're also very good for a walk and nail trim as well.

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    4 years ago

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    5 years ago

    I've take my dog here since I've moved to Raleigh and they always do such an amazing job. Highly recommend !

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    8 years ago

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    8 years ago

    Outstanding, compassionate service! My Yorkie, Bailey, looks fabulous! I will definitely be using City Grooming from now on!

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    Page 1 of 2

    Ask the Community - City Pet Grooming

    Review Highlights - City Pet Grooming

    I took my golden doodle, Gator, to get groomed today and he looks amazing!

    Mentioned in 2 reviews

    Read more highlights

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    City Pet Grooming - groomer - Updated July 2026

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