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    City Plumbing & Rooter

    4.5 (73 reviews)
    Open Open 24 hours

    Services - City Plumbing & Rooter

    Plumbing inspection

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    Ryan M.

    A complete re-piping of all my drain lines were completed my Paul and his staff. Here is what I think of their work and performance. I am a local firefighter in the county. Attention to detail is of the utmost importance to me. Truly, all around, this company not only strives for perfection. They hit their objectives and yield outstanding results. Their attention to detail was flawless. I had many plumbers bid on this very expensive job. Half of the plumbers that came out, wanted to do shortcuts. They would try to sell me on doing a task in a way that was the fastest(by basically cut a trench through the entirety of my foundation. Furthermore, it was the fastest for them, but made our foundation more vulnerable to cracking/offsetting and causing HUGE PROBLEMS later. The others were over the top salesman. At most, every plumber, other than Paul was out of my house within 5 minutes. Paul, on his initial visit was here for an hour. He was analyzing and surveying all the details of the home. He advised me that cutting a trench from the front to the back of the house was not a good idea. He advised me, "we live in Southern California, we have earthquakes". I laughed because, when I had said that to all the other plumbers, they laughed and said, it has not been a problem yet". My point: Paul wanted to provide the same quality of work on my house, as he would his own. For those of you out there who have had bids on your home, you can relate when I say...it was a breath of fresh air. That, "it may be harder, but let's do it right", is extremely difficult to find! He advised me that he would do trenchless re-piping in certain locations. He would undermine(dig a tunnel) from one drain to another. All of these were in attempts to make the least amount of impact on the foundation of my house. Which, is exactly what you want. I'm not saying that these options are available for everyone's home. Regardless, Paul will do everything in his power to uphold the integrity and longevity of your home. His staff showed up on time. They worked their butts off. Their communication was excellent. Anytime a problem occurred, they communicated with me. They talked about their plan to overcome and they did it. His entire team did everything they said they would do. They did not come across a problem, then tell me how much kore money it would be. Paul told me up front, "if you accept my price, you won't pay a penny more. If a problem happens, I will eat the cost. If a problem comes up, that cost me more than this entire job, I will eat the cost". Paul and his company held up to their promise. The crew cleaned up every day, before leaving. They asked if there was anything they could do to make the house more accommodating until their return. Paul was here for the entire last day, he came by to do a final run through before the inspector came. When things were going a little slower than planned, he added a couple more All Stars to the daily crew to keep the timeline. Additionally, this entire project was completed during the Covid crisis. Paul and EVERY SINGLE PERSON he sent our way, wore a mask, 100% of the time. I have learned a long time ago, don't put your stamp of approval on someone or something unless you know what you are getting/giving. Well, City Plumbing, his office staff to his workers have my approval. If I am ever asked to refer a plumber, I will only give their name. This customer is 100% satisfied.

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Quick to respond and super helpful. Brandon is a pro and provided excellent customer service. Highly recommend!

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    6 years ago

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    6 years ago

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    4 years ago

    Had a leak that sprung up on the weekend. City send over Oscar who was awesome! Fast and professional would highly recommend

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    5 years ago

    David and Peter were excellent and professional when handling my water pump issue. Reasonable prices and fast to get me in, Thank you

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    6 years ago

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    6 years ago

    Came to Ventura and fixed my water heater that had a recalled part. It's been running great!

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    4 years ago

    Mike was very nice , and respectful did a great job for a great price definitely will be coming back in the future.

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    Page 1 of 2

    Ask the Community - City Plumbing & Rooter

    Review Highlights - City Plumbing & Rooter

    Paul and his team have been so knowledgeable, helpful, respectful and super informative throughout the entire process.

    Mentioned in 14 reviews

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    Pro Solutions Plumbing and Rooter

    Pro Solutions Plumbing and Rooter

    4.9
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    So grateful that we've had Jerry's help and used Pro Solutions twice now for our plumbing needs…read more Both times were A+ experiences and I'll be continuing to use them for all of my plumbing tasks as they come up. A few years ago I used Pro Solutions and Jerry came out for a water pressure issue that impacted our sinks and shower. Jerry was thoughtful and a good communicator on the issue. He fixed the issue immediately and that experience stuck with us. Fast forward to this week, we used them again. Thankfully, no emergencies but I had one toilet needing a tweak and needed hardware changed in one of my bathrooms for the shower and sink that was long overdue. Even though my request wasn't an emergency, Jerry offered to come out within hours of my request to fix everything and was communicative even late into the night (when my toilet started acting up so I frantically messaged them) talk about stellar availability and service. Next day I had Jerry at my door, he was punctual, professional and did a great job of explaining everything so that I could understand what needed to be done, the pricing, and options for the replacement pieces. It was all a seamless and easy process. Jerry was also quick and efficient which was another bonus. What gives this company extra brownie points in my books though is their honesty...To elaborate, I had partially fixed the issue with my toilet before Jerry came but there was still something slightly off about the water levels... after telling Jerry he was able to tweak the part that I didn't know how to fix and literally in seconds, he had the issue resolved. Given what a quick fix it was and that he was already out to help with other plumbing issues, he didn't charge me for the toilet fix. Little things like that go a long way because any other plumber would've likely charged me just for even touching it/assessing it. That shows me that they care about their long-term business and customers, so they aren't out to make a quick buck. Honest, hardworking people are the kind of businesses I'll always go back to for repairs and projects. Two separate experiences and I was a happy customer both times. I'd highly recommend using pro solutions, plumbing and rooter for your house repair needs. Thanks Jerry and Team!

    Speedy, affordable, and efficient service to replace the water heater and three valves under the…read morekitchen sink. Everything was communicated and all areas were cleaned once work had been completed. Would recommend.

    City Plumbing & Rooter - plumbing - Updated July 2026

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