Love my haircut from Spiro- he knows how to manage my fine and curly hair. Nothing feels better than a high quality cut that looks great even as it grows out. He's my new "go to" guy. The salon itself is lovely. read more

Spiro at Civello Oakville has been cutting my hair for many years. At times I have tried other salons / stylists but I always revert to Spiro. He knows my hair texture and how to cut, shape and style for the most flattering look. If you are looking for the best he's it. The salon itself is top notch in all respects. read more

I've been here on numerous occasions and I absolutely love it! I come here every once in a while and Sammie trims my hair for me. She always knows how to make me look sharp. All of the staff here are super attentive and are always working with a friendly attitude. I always chat with the women that work there and we have a good laugh. Definitely check this place out. Fantastic! read more

I read the reviews for this place and thought i'd give it a shot since i'd been going to fiorio for a while but wasn't happy that i would go and they would charge extra for length (which this place doesn't do)! I had sammie and she was absolutely amazing! I've never used the same hairdresser more than once really but I will make sure i go back to her next time. They even have $20 off your first haircut there. read more

Civello Salon & Spa - So nice! I had sammy and she was amazing - Day Spas Near Me - Oakville, Ontario

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Have I not written this review before? I alternate between coming here and to the Rosedale location. I like to diversify (which I learned is smart during COVID lockdowns). The service here is amazing. I see Sammie K for highlights. She is glorious and funny. All the staff here are amazing from front of house to management. Their app only works sometimes. read more

I was so excited to try Civello. I had heard a lot of good things about the salon from some family friends and was looking forward to a wonderful experience. Definitely not my experience. I had Natasha cut my hair which was good. Then I had Kelly S for colour. We decided on ombré balayage and it turned out brassy and looked like I dipped my hair into gold paint... yuck! I am a brunette so I bet you can already invasion that horror on my face. It was awful! My self confidence went down big time and I was really sad. For a stylist like Kelly S I have seen her work from friends and veryones hair looks amazing, mine sucked. Kelly was also very distracted while doing my hair. She didn't communicate with me at all only communicated with other clients. Felt totally invisible. Not an experience I would ever pay for again. Happy to say I found a new hairstylist and loving her! I will never return to Civello and I wouldn't recommend Kelly S. read more

It was my first time at civello as I was looking for a salon nearby and really liked Lauren's cut. She also has curly hair like myself so could totally relate to curly girl problems! Her blow dry was excellent and the cut was well thought out as well. The only reason I took 2 stars off is because of the receptionist who was not so friendly (young blonde girl don't know her name.) I was literally stared at when I walked in without a single hello. Not even a single smile, and on top of that at check out (0 eye contact) I was told that I cannot use the $20 off promo as first time customer since I had a young talent and I was surprised because I did not see that written anywhere on the web site. (If I had known I would have made other decisions). I had no problem paying full price as long as there was a solid proof but since she failed to find any I did get the discount...however it was a very unpleasant transaction without any apology on their part. That really left a bad taste in my mouth and although I LOVE Lauren, because of this experience I am reconsidering going back here. I think the whole experience matters in the end. read more

yesterday was my first time and I was not happy , they introduced under training person as a junior stylist . I did not have enough time to wait , so I accepted , she was a nice young lady but not enough experience and the person who overlooked her was not with her , just came two times and didn't see the problems ! the person who is overlooking another person with less experience must pay good attention and if the junior can not draw the model out , she take over and show her before it is lost ! By cutting the hair in right model by herself, if she can , may be she was not very well experienced, too :( After Katie was sweating over my hair cut and 1 hour was passed , I left and came back in 2 hours for senior hairstylist , he tried a bit but the model was lost , my hair was cut so short , and he just tried to make it up for me and calm me down ‍ Finally I came out like a puppy with short hair , two fluffy ears and flat at the back , I didn't want to make a fuss because of that joung lady under education ! But it was a bad experience in this well known salon I'll never go back read more

I was looking for a salon that can cut curly hair in Oakville. My hair type is 2b/2c. I received a fantastic haircut from Sanya. She took the time to listen to me and really understand the style I was going for. She didn't rush the haircut and was precise and careful, which I appreciated. She was very friendly and easy to talk to. I love the way it turned out and I'd recommend her for curly hair!! read more

before our move out of the area we were regular clients of Oakville. i booked 2 spa treatments for this morning. imagine my shock when i arrive after an hours drive to be told the esthetician who does one treatment is not available today but not to worry my second treatment was rebooked for an hour and a half later. i was told the spa called me. i asked who called and when as i have no missed calls or a message. he didn't know but assured me they called. I asked when the follow up call or email was done. he could not answer. Times have changed. Beyond disappointed that after driving in, paying for parking then this ridiculous occurance. Civello is off our list of supposed hi-end destinations what a joke read more

I really wanted to love Civello salon. The atmosphere is amazing and they give mini shoulder massages along with a cup of tea. Its upscale decor gives you the feeling of a luxury getaway. Unfortunately, atmosphere does not make up for brassy colour and a haircut that leaves much to be desired. I used to frequent this salon when Elise worked there as a colourist. Loved my colour. Once she left, I continued to go in hopes for a similar experience both resulting in terrible brassy color despite being upgraded free of charge to a senior colourist. I was never quite satisfied with my haircut. I wanted help and direction from the stylist and didn't receive much, so I just stuck with the same trim. I left paying an upwards of $250 and was never fully satisfied. The staff are friendly, it is always clean and you are always treated as if you're royalty which I love, but unfortunately I had to start going elsewhere for my hair. I still go to Civello for their spa services though. Those I am in love with. They have amazing massage therapist and it is always a relaxing experience. You can't hear any noise from the salon, so it feels like a little getaway. I love that you can get your makeup done there. I have bought quite a few items after one of the staff members offended to try it out on me and show me how to pair lip colours with eye shadows. They carry Aveda products which I absolutely love. I will use nothing else on my hair. Not only does it protect it, but they smell amazing! read more

This place is very good overall. As always, take a minute to speak to the receptionist - it will help you find the hair technician that is right for you. The person I usually go to is very fast and precise - and very in demand! The place is huge and noisy. Not the best lighting. They have a lot of spa services too, which I have yet to patron. Overall an energetic atmosphere. read more

Lauren fixed and repaired my hair after a horrible experience with a hairdresser in Toronto. Needless to say I will only ever have Lauren do my hair even if that means going all the way to Oakville from downtown Toronto read more

Spiro is the best hairdresser we have ever had!!!! Always coming back to see him. His experience and ability can satisfy any customer. He truly knows how to cut hair. Monika & Wanda read more

I would give this rating a 0 if I had that option. I had my first and last visit to this place. I made an appointment for a colour, partial highlights and trim my bangs. I was told on the phone that this was possible. When booking the appointment I was asked to arrive 15 minutes in order to have a short consultation with the colour specialist. Well I did arrive 15 mins. early, and I was asked to wait while the greeter checked on my appointment. Ten minutes later she came back to me to ask my name again to check the computer. Finally, another employee came to me to let me know that who I was suppose to see was running 15 minutes late. So I had a fast consultation in the chair while my colour treatment was being prepared. The colour was on the lighter side, but I could live with it. I should have left after hearing a customer complain about the blow our and style they received. The girl who washed me out was digging her long nails into my scalp. This then turned into a blow dry in which my head was being pulled on so much I thought that my neck was going to snap. When asked if I could get my bangs trimmed I was told she would have to get someone else to do it. By the end of the blow dry my hair was frizzy and looked like a puff. My husband was stunned. This is a place that is a second level salon that is relying on it's past first class reviews. The owner should take more care and interest in how the salon on being run. read more

Just had the dual exfoliation with Leslie and enjoyed every second of it. It was the BEST facial (hands of an angel)! The fact that you leave with your skin glowing isn't enough, they have added massage as well. I DEFINITELY will be coming back for another again soon! read more

I have been going to the Oakville Civello for colour for the last two years since it opened. As for the product and service I would say it was very good. My colourist does an excellent job listening to your requests and giving good advice. What I did find appaling was comments and discussion between a hairstylist beside me and her client regarding how undesirable it is is to be in Mississauga because there are too many of "them" there. Walmart is apparently particularly horrible because of the way "they" shop. According to her client "some fo the canadian ones aren't too bad, but you don't want too many around". The stylist has brown hair just past shoulder length and is average height for a woman. I am not sure if this is deemed either professional or appropriate salon conversation but it left me feeling sick and disappointed by my experience. I hope Civello will take the professionalism of its staff more seriously. Hoping this was a bad seed in a good bunch not a representation of the work place culture. read more

FINALLY! A salon that DELIVERS a quality experience! I have been going to the same salon for YEARS and after too many bad hair cuts I needed a change. A co-worker recommended Civello to me and I am SO happy I took her advice. I called on Tuesday to make a Saturday (same-week) appointment and was booked for a cut at 11:30 with a senior stylist- Claudine. I arrived early for my appointment and reception took me to hang up my coat and to put a gown on and brought me over to a seating area. Within minutes, Claudine was over to take me upstairs to the station. She listened to what I wanted for my hair, gave me a wonderful shoulder massage and took me over for a wash. Within an HOUR I had a new hair cut and was completely dry. The cut was more than what I wanted. Already booked another appointment there. They are on-time and wonderful. read more

I have been a client with Civello Oakville for over 9 years now. I would never trust anyone else with my hair. Spiro is just an amazing hairdresser. My hair has never looked as healthy, strong, or shiny like it does now. Spiro recommended I see Kelly S. for my colour. He was 100% correct. With both Kelly S. colouring my hair and Spiro cutting it. Everytime I blow dry my own hair, people constantly ask me if I just got my hair done. Kelly S. does an amazing job colouring it. She gives true recommendations, instead of colouring it when I feel like it. She has turned me away (convinced me to tone it instead) because I wanted to damage my hair with more highlights. I listened to her advise and she was absolutely right. She's very gentle and caring in how she treats my hair. Unlike other hairdressers who would damage your hair (keep putting highlights) so you can always go back. I love my hair now because of these two. Both cut and colour are amazing worth every single penny! read more

Civello Salon & Spa - Day Spas Near Me - Oakville, Ontario

I enjoyed my haircut with Lauren and really liked how it turned out.

I've always loved the Aveda experience. Civello does a great job. The Oakville location is every bit as relaxing and sophisticated as the Yorkville one. I don't get my hair done there, but the spa services are excellent. Particularly waxing! The wax they use is gentler on the skin and doesn't hurt as much ... Pretty important depending on where u wax! Massages r also spectacular ... The aromatherapy adds a lot. ENJOY! read more

Recently, I visited the salon ( and not for the first time) and saw a JUNIOR hairstylist this time. I made a mistake of booking an appointment last minute, and couldn't see a MASTER Stylist. Since I believe in the quality that Civello Salon delivers, I decided to see a JUNIOR stylist and have them refresh the layers, nothing major. Be aware of JUNIORS, these are beginners who get a chance to practice on YOU. When tis hair stylist asked me "how long do you want your layers to be at the back?" I knew that this was a mistake. If YOU need my approval, Civello's stylist, then you need to go back to Aveda Institute or something. If you decide to bring in unqualified and incompetent young people to your salon, you should either have them cut kids hair ( since they are JUNIORS anyway) or stop charging $50 for an 8 min haircut. PS. I' ve been a client for over 5 years. read more

Just had a wonderful experience with Sammie, my first time at Civello Oakville. Great value for $45! (I had a hair cut) I also really appreciated that I wasn't kept waiting which I find is generally the case at other salons. Sammie listened to what I wanted and executed it perfectly. The shoulder and scalp massage are heavenly - why don't all salons do this?! Takes just an extra minute or so and makes such a big difference in the experience. Loved my experience and will be back for sure. read more

I've been a loyal Civello customer for over 15 years. First at Queen St, then Uptown and now Civello Oakville. I keep coming back because I not only love the products they offer...but they have some really amazing employees that are really exceptional at what they do. Leslee and Monica are no exception. These ladies know how to do great shellac manicures, are pleasant to have a conversation with and really should be running that spa. The only downside is that it is really hard to get an appointment there, it's so busy. They need to train and hire more people for the spa. Those girls should be the ones training people because they are masters of their craft. Thank-you ladies for all your hard work! I hope they find a way to clone you soon! read more

Disappointed in their customer service and treatment to a customer of more than 25 years. I have been a client at Civello Oakville and for the past few years I have purchased a promotional gift card during their November 'gift and be gifted' campaign. ( this is where you buy a gift card for hair cut and receive same value in spa credit) I called the store the week prior ( to ensure had right dates) and they told me it would be available online Monday and Tuesday and in store on Wednesday. I placed an order online Tuesday night and they were sold out of all values less than $350, however as I go multiple times during year for a haircut and knew I would likely use it up, I decided to purchase the $350 one. I then received an email from a staff a few days later saying that promo had expired Monday and they had sold out so would not honour it. ( despite fact my email confirmation stated "gift and be gifted" on it! ) I understand they may have sold out, but then take the online promotion off your website and do not sell anymore!!! Felt that it was false advertising/an error on Civellos end for not pulling down the online promotion if was invalid/sold out and that they did not want to honour it as sold too many under this promotion. I understand that this may have been the case, but the way it which was handled left me feeling very disappointed in Civello and they have lost a long time customer and someone who has also referred 3 family members and 5 friends. Felt that their values as an organization are questionnable and I will not longer be giving them my money or referrals to friends and and family. ( for any type of service/product moving forward) When I expressed my disappointment to Brendan he seemed unable to come up with any type of response to really answer any of my questions or explain why my email confirmation stated the purchase type. read more

Thank you for your response. Demonstrates care for your customers. Will consider your generous offer.

Just moved to Oakville. Was looking for an aveda salon. Had my roots done loved the service so much I rebooked I thought this is it I've found my salon but unfortunately they cancelled my appointment "TWICE". I was so upset as I hate my grays showing and had to switch salons. Go to another one downtown and I'm happy now. read more

I have to say how disappointed I am with the service here. I've been going in for facials for 8 months now and you always have to book far in advance to get a spot which is fine. I had my facial booked 6 weeks ago and this week I get a call that because the esthetician THEY booked me with no longer works there they've cancelled my appointment! I can't even imagine why they would not respect the appointment! This is with 1 week notice and of course, it's not possible to rebook same time. This is unacceptable service and I will not return. Now buying my Aveda products online. read more

Best salon experience I've had. Warm and welcoming staff and great service. I love the complementary make up touch and the stress relief massage I get with my service each time! I especially love the outstanding service from Elle! I will definitely be returning again soon! read more

Highly recommend this salon. Very happy with sammies services who did a wonderful haircut and gave an even better blow dry! :)