I called Travis when my MacBook suddenly would not start up and he was able to take a look right…read moreaway. He tried a number of diagnostic things but unfortunately nothing worked. He offered next-step options (send to Apple or a place in Burlington) but said they may or may not work and would likely be pricey. True to his logo - "No fix, No Fee" - Travis charged nothing for the time he took to help. I appreciate his time and honest approach and would go there again for any computer issue.

Walked in a broken computer and walked out with a perfectly working one all in the same day. Could…read morenot have asked for better service thank you Pure Pc Repair.

Randy is such an asset to our company. We no longer have to listen to "Let me ask one of our…read moreengineers" and then wait days for a call back. Randy takes care of our issues promptly. He is very knowledgeable and an all around good guy. I recommend his services to anyone looking for IT assistance that needs it done promptly, correctly and at a reasonable price.

Green Mountain Geek and Randy Dupre have been nothing short of a miracle for our office over the…read morelast three years. Prior to his coming on board, technical difficulties for us were occasions to break down in tears - often. Now, we reflect back on those archaic days and wonder how we ever made it through. There's nothing Randy hasn't been able to fix when we've encountered difficulties. With multiple owned businesses in multiple locations, Randy came in and networked all our computers, provided us with cloud backup and security protection, jumps on our computers whenever we have issues, and gets us back up and running in no time, even coming onsite when needed to set up new computers and software. He's a diligent professional, has never made any of us feel ignorant, and his response time is amazing - even during an emergency 911 situation. Randy came highly recommended by a mutual business owner friend, and for that I am forever grateful. Everyone should have a Randy in their life. Turner Development Partners Ez Access Self-Storage

Josh has helped me many times with my computer and printer and seldom charges for his work.read more

I have had two computers repaired here, the work was done quickly and I was given wonderful advice.read more

Called them with a swollen laptop battery issue. They removed it in one day, charged a very fair…read moreprice, and checked for damage caused by the swelling battery (none).

What is wrong with these people? I dropped my laptop off a week or two ago. I came in today…read moreexpecting my computer to be ready. I am easy going about this kind of thing. It wasn't ready. This, of course, is inconvenient, but, still, it's not why I am complaining. The minute I walked in the shop, the repairman's demeanor was agitated and weird. His smile was forced barely concealing his irritation. He complained that my VMs were full and that I hadn't kept up with my emails. Fair. He explained that he hadn't been able to get through. My bad. I guess. That wasn't the problem. I called them shortly after dropping the computer off. I gave them the go ahead to do the repairs at whatever the cost. I expected them to be done. It's OK. I was ready to pay for the parts and get it done. He acted really irritated at me. All I did was express that I would have wanted him to tell me that I needed to pay for the parts before the repairs could be done. Why could he not have told me when I dropped off the machine? Or when I called the shop and authorized the repairs? I was speaking in a calm tone just legitimately telling him that I had thought that I had authorized the repairs over the phone. He said something about how I needed to pay for the parts first. I said fine, but I have somewhere to be. I had authorized the repairs over the phone. The guy was so fidgety and his anger was apparent behind his false smile. Why does someone have to be so angry at someone who is about to hand him $500? At least? And that wasn't the problem. The guy is one of those sensitive types who is sensitive about his own feelings and not about the feelings of others. Sensitive guy, amiright? He was so tense and needlessly. Nerd. I just wanted to pay for the repairs and get my computer back. He was worried that I might abandon the computer without the repairs. I actually showed up with a credit card willing to pay for the repairs or for the parts, so his suspicion that I would have abandoned the computer was immediately proven false. He became really angry, and I only spoke in calm tones while I watched this dude just approach me searing with rage. He just handed my computer back to me with a refusal to fix it just because I was calmly stating my case. Absolute Sexism.

I learned something interesting today. This is the ONLY laundromat in Magog. The nice lady at the…read morecleaners on the other side of the channel was nice enough to tell me. The sign is too small to notice from a far, and the location is dead centre of the downtown. It's sharing the building. So, you would never know unless you asked a local. This place isn't even mentioned on Google Maps or apps like Trip Advisor. Come on, Magog. If tourists and mobile workers don't know where to clean clothes in bulk, they will avoid longer stays in the area. And, the area is very nice.